Job Opening

Department/Office: Department of Global Communications
Duty Station: NEW YORK
Posting Period: 22 April 2019 - 06 June 2019
Job Opening Number: 19-Public Information-DGC-107408-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the Spanish Language Unit of the UN Web Services Section (WSS), in the Digital and Promotion Branch, News & Media Divisions of the Department of Global Communications (DGC). The Web Services Section oversees the design, layout, production and presentation of the top layers of the UN website in all six official languages, including the homepage, the five thematic portals (Peace and Security, Development, Human Rights, Humanitarian Affairs, and International Law), as well as comprehensive background information about the UN such as global issues, and events, including all UN international observances. The Section ensures parity of website content in the six official UN languages for the following UN Organs: General Assembly, Security Council and ECOSOC as well as the Executive Office of the Secretary-General and the Office of the President of the General Assembly. The Language Units of WSS provide digital language adaption services whereby digital products such as graphics, video and miscellaneous digital media are rendered usable in languages other than English (for example by video sub-titling). The Section also provides guidance and assistance to Secretariat offices in creating and enhancing their websites in all UN official languages. WSS promotes best practices for UN websites and other Internet-related activities, including multilingualism, usability and accessibility for the disabled.


Within delegated authority and depending on location, the Public Information Officer may be responsible for the following duties:
• Ensures implementation of information programmes to publicize priority issues and/or major events, including drafting information strategies, coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome.
• Monitors and analyzes current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses.
• Coordinates and undertakes the specifications and production of the official United Nations website ( Perform ongoing maintenance and provide new templates in the UN.ORG brand as needed. Prioritizes needs and monitor web content regularly.
• Produces and populates web content in CMS based web, and creates and maintains website using HTML, Dreamweaver and CMS, such as Drupal and WordPress.
• Oversees translation, editing, proofreading and posting of content published on the website maintained by the Website Language Unit.
• Adapts and localizes media content from English for use in the web.
• Prepares, on the basis of official UN documentation and other sources, initial drafts of articles, new materials or chapters for inclusion in appropriate web pages; conceptualizes and creates dynamic web pages; drafts, edits, designs and updates web pages as needed and provides specialized editorial, design and programming assistance in the oversight and maintenance of the materials posted in one or more of the UN official language required; ensures that the web content complies with the Organization requirements.
• Participates in selecting the information transmitted to key constituencies.
• Provides guidance to, and may supervise, public information assistants and interns.
• Supervises, coordinates and administers the work of technical consultants hired by the Language Units.
• Initiates and sustains professional relationships with key constituencies; develops and manages relationships with media partners to raise profile of the site in conjunction with the other public information officers in other languages.
• Acts as focal point on technical issues, provides support and assistance to clients within the Organization; makes presentations about the UN website to both UN and non-UN audiences; attends conferences, workshops and conduct web-related training as required.
• Prepares usage statistics and other reports as well as analyzes traffic to site and other related mediums; conducts ad hoc surveys, and keeps abreast of current developments in IT technology and undertake investigations of new initiatives where appropriate; participates in meetings and brainstorming sessions on website policy and guidelines.
• Performs any other task assigned by the Chief of Section or Chief of Unit as necessary.


Professionalism – Knowledge of design and implementation of multilingual websites, based on CMS software. Knowledge in the field of user-centric web design methodologies and information architecture, content organization and taxonomy concepts including information management archival/hierarchy and web usability in Spanish. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas.

Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication – Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.


Advanced university degree (Master’s degree or equivalent) in communication, journalism, information systems, or related field is required. A first level university degree in combination with additional (2) two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required. .
Experience in website development and management within a multilingual environment is required. Experience in web content production, with excellent writing skills in Spanish and English, is required. Experience creating and managing websites based in Content Management Systems, such as Drupal or WordPress, is required. Experience coding HTML5, CSS3 and JavaScript, using a code editor such as DreamWeaver, is required. Knowledge of editing images and video, using software such as Photoshop and Premiere, is required. Knowledge of website analytics tools, such as Google Analytics, is desirable. Knowledge of a CSS preprocessor, such as Sass, and a vector graphics editor, such as Sketch, is desirable. Supervisory and web project manager is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in Spanish and English is required. Knowledge of another official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For P2/P3 positions: Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 28 February 2018, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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