Job Opening

Posting Title: PUBLIC INFORMATION OFFICER, P4
Job Code Title: PUBLIC INFORMATION OFFICER
Department/Office: Office of the Special Adviser to the Secretary-General on Yemen
Duty Station: AMMAN
Posting Period: 29 January 2019 - 12 February 2019
Job Opening Number: 19-Public Information-SESG-YEMEN-111008-R-Amman (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Communication and Public Information Section of the Office of the Special Envoy of the Secretary-General to Yemen (OSESG-Yemen) based in Amman, Jordan. The incumbent will report to the Head of Mission through the deputy Head of Mission.

Responsibilities

Under the direction of the Senior Public Information Officer (or the SESG) and within the limits of delegated authority, the Public Information Officer may be responsible for the following duties:

1. Prepares or oversees the development of communications products and content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment with the communications strategy.
a) Oversees the preparation of a diverse range of communication products in support of unit priorities and coordinates with departments, funds and agencies to develop ways to implement campaigns system-wide and to incorporate the campaign message and themes into all relevant events and products.
b) Drafts material for press releases, key messages, Q&As, talking points, digital content, UN newsletters reports and books; edits materials prepared by junior officers.

2. Conceptualizes, manages, implements and evaluates communications strategies and activities
a) Based on the OSESG-Yemen’s communication strategy, the incumbent would be responsible for updating and executing a strategy for media relations, publications, web and digital media including social media, community outreach and/or radio products with the objective of promoting awareness, understanding, support and respect for OSESG-Yemen’s work and support for the mission’s mandate and priorities.
b) Reports to mission leadership, UNHQ on communications activities, developments, trends and attitudes regarding the UN; and coordinates and shares public information activities and guidance with other sections of the Public Information Unit and leadership when appropriate.
c) Provides advice and expertise to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches;
d) Identifies and seeks new opportunities for advancing the mission, anticipates and resolves communications/public relations issues/problems.
e) Oversees statistical analysis of media monitoring, social media and web usage and adapts editorial and outreach priorities accordingly.

3. Engages with media and strengthens partnerships
a) Provides press briefings and interviews to national and international media; drafts and issues press statements and press releases as necessary; establishes and maintains a cooperative relationship with local and international journalists;
b) Fluency in digital communication with strong understanding of social media and keeps abreast of changing developments, trends, and technologies.
c) Arranges interviews and/or background briefings with senior mission officials and facilitates the daily work of journalists covering the mission.
c) Sets up regular system of media guidance and monitoring and develops contact list of journalists and media outlets covering all media - print, TV, radio, social media, web, photo etc. - and a successful process of communicating and maintaining regular contact and close collaboration with the media.
d) Responds in a timely fashion to disinformation that could impact negatively on the public perception of the Mission and/or the mission’s leadership, etc.

4. Develops partnerships and represents the Head of the Unit in meetings/conferences, speaking engagements;
a) Develops outreach initiatives to raise visibility of the OSESG-Yemen by organizing and/or participating in seminars, lectures, conferences, public events on major issues and events concerning the organization.
b) In consultation with supervisor, develops strategic partnerships with key constituencies to elicit support for and maximize impact of public information objectives;
c) Serves as a principal liaison to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc.
d) Represents OSESG-Yemen in meetings and conferences; fulfils speaking engagements, makes presentations to groups on UN humanitarian activities and advocates for issues of concern;

5. Builds communication capacity and team management
a) Manages the day-to-day operation of the unit including participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results.
b) Provides clear directions that are translated from organizational strategy. Encourages others to pursue development opportunities and creates genuine learning opportunities for them.
c) In close coordination with the Director/Chief of Public Information, manages and supervises public information and consultants to achieve the outputs and quality assurance of all activities; establishing work plans, required resources, priorities, timelines and performance benchmarks. Monitor progress and takes timely action and/or decisions to ensure objectives are met;
d) Participates in recruitment, supervision and evaluation of staff as appropriate.

6. Other related duties that may be assigned.

Competencies

Professionalism: Knowledge of different aspects of public information and communication; Ability to address a range of issues in the context of political developments, public attitudes and local conditions; Ability to conceptualize, design and implement major information campaigns; Ability to rapidly analyze and integrate diverse information from varied sources; Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships; Ability to produce a variety of written communications products in a clear, concise style; Ability to deliver oral presentations to various audiences; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

Judgement/ Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; Gathers relevant information before making a decision; Considers positive and negative impacts of decisions prior to making them; Takes decisions with an eye to the impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information; Checks assumptions against facts; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision; Makes tough decisions when necessary.

Education

An advanced university degree (Master's degree or equivalent) in Journalism, Political Science, Management or Development, or a related field is required. A first level university degree with a combination of two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Professional training in the areas of planning, monitoring and evaluation, facilitation and/or coordination is an asset.

Work Experience

A minimum of seven years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required. Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds, and programmes) - or similar international organization or non-governmental organization - in a conflict or post-conflict setting is required. Experience working in the Middle East on public information issues is required and contacts to main media outlets etc are an asset.

Languages

English and French are the working languages of the United Nations Secretariat. For this position fluency in English (both oral and written) is required. Knowledge of Arabic is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by Competency Based interview.

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 October 2018, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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