Job Opening

Posting Title: Digitization Officer, P4
Department/Office: Development Operations Coordination Office
Duty Station: NEW YORK
Posting Period: 01 March 2019 - 21 March 2019
Job Opening Number: 19-Public Information-DOCO-112883-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The position is located in the United Nations Development Coordination Office (UNDCO) Headquarters in New York.

In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. The new DCO assumes managerial and oversight functions of the resident coordinator system under the collective ownership of the members of the United Nations Sustainable Development Group (UNSDG).

The incumbent reports to the Chief of the Communications and Results Reporting Section.


Within delegated authority, the Digital Strategist will be responsible for the following:

• Oversees standardization of application programme interfaces (APIs) by United Nations Sustainable Development Group (UNSDG) members and United Nations Country Teams (UNCT) to advance data interoperability for communications and open data.
• Introduces continuous improvements to United Nations Sustainable Development Group (UNSDG) visibility, especially in the digital realm.
• Serves as the substantive secretariat for UNSDG task teams related to communications and advocacy, including website coordination with other Sustainable Development Group members and UN Country Team websites.
• Acts as focal point for joint communications matters in Resident Coordinator Offices and UN Country Teams for one or more regions (Latin America and the Caribbean, Africa, Europe and CIS, Asia and the Pacific)
• Initiates improvements to Communicating as One and joint UN advocacy activities by UNDCO regional desks and UN Country teams (UNCT).
• Identifies trends, pilots new and emerging digital technologies and assesses their applicability to Resident Coordinator (RC) System communications.
• Develops and rolls out joint UN communication tools at country level to increase the use of real-time public engagement, inputs and monitoring of United Nations Development Assistance Frameworks (UNDAFs), including through digital surveys and other participatory methods.
• Pursues, promotes and manages partnerships to increase awareness of and engagement on the UNSDG contribution to 2030 Agenda for sustainable development, including the Sustainable Development Goal Action Campaign.
• Supervises the work of the website and social media analyst.
• Keeps abreast of latest emerging trends and innovative approaches in focus area.
• Identifies sources and seeks funding and other assistance for communications needs. Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; supports the principal spokesperson/ liaison on results reporting to governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc.
• Drafts complex material for a range of UN channels, online and others, including newsletters, periodicals, reports and books and edits drafts prepared by junior officers.
• Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN.
• Represents UNDCO in meetings and conferences; fulfills speaking engagements and makes presentations to groups on UNSDG activities and results.
• Builds information networks; plans and oversees maintenance of publicly accessible information materials on UNDCO digital products.
• Manages publications programme; produces materials for print/electronic/voice/visual media, in coordination with Results Reporting Officer and other UN DCO team members.
• Assists in the day-to-day operation of the unit to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results.
• Performs other related duties, as required.


• Professionalism: Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns, particularly through effective and innovative digital strategies. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Planning and organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in knowledge management and digitization of communications in a development cooperation context is required.
A minimum of two years of experience working on social mobilization through digital platforms and media engagement is required.

Experience editing, revising and finalizing communication content in a development cooperation context is desirable.
Experience working with online, digital, non-print media, word processing or database applications is desirable.
Experience with policies, practices and procedures for communication in the development cooperation context is desirable.
Experience in managing a sizeable multicultural team at country, regional and global levels is desirable.
Experience in the United Nations system or a comparable international organization is desirable.
Experience at the headquarters of a development cooperation organization is desirable.
Field experience in development cooperation is desirable.
Experience with inter-agency or interorganizational collaboration in the development sector is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official UN language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may followed by a competency-based interview.

Special Notice

This position is available for an initial period of one year. Extension of appointment is subject to the availability of funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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