Job Opening

Posting Title: Medical Officer (Medical Workforce Officer), P4
Department/Office: Department of Operational Support
Duty Station: NEW YORK
Posting Period: 20 August 2019 - 03 October 2019
Job Opening Number: 19-Medical-DOS-114874-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The Division of Healthcare Management and Occupational Safety and Health provides expert healthcare management and OSH services to all UN secretariat entities (Field missions, Offices Away from Headquarters and Economic Commissions), the New York based agencies funds and programs, as well as providing strategic leadership of whole-of-system medical issues through the UN Medical Directors Network.

The Healthcare Workforce team, is responsible for development and implementation of robust health workforce management measures, including workforce planning and development, credentialing and scope of practice systems, recruitment systems and oversight, continuing professional development and professional health professional performance remediation where needed.

Under the direction of the Senior Medical Officer, the Medical Workforce Officer manages the development, implementation and day to day requirements of the Medical Services Division's Workforce Management Unit assisting in delivering solutions supporting effective medical workforce planning and modelling. Furthermore, s/he analyzes and provides technical support and liaison with hiring managers, HR, UN Health Mangers, DPKO's Chief Medical Officers, UN System Medical Directors and other relevant stakeholders. The incumbent works under the direct supervision of the Senior Medical Officer of the Medical Workforce Management.


Within delegated authority the Medical Officer (Medical Workforce Officer) will be responsible for:

• Supports on a day-to-day basis the Senior Medical Officer in the implementation of systems to deliver solutions that support effective workforce management of the healthcare resources. This includes recruitment, training, developing/modelling of learning plans, and credentialing. As such, the incumbent proactively manages and offers solutions to the overall resourcing needs of the Division and client entities, as applicable.
• Develops and implement a framework for health professional learning, continuous education and training activities to ensure the healthcare workforce acquires and maintains current clinical skills and knowledge appropriate to their operational environment and client base.
Providing project support and participates in the development of a Healthcare Workforce Training Committee, ensuring that decisions regarding the training and development of healthcare personnel is underpinned by robust design and evaluation methodologies.
• Ensures that all necessary information is available to enable appropriate decision making
• Identifies clinical performance issues that may have an impact on patient safety (i.e., the safety of UN personnel); establishing and implementing systems and processes for effectively managing healthcare personnel performance following international standards and the UN policies on performance management; proposing variations or amendments where such policies are not suitable for the risks presented by clinicians’ performances.
• Assists the Medical Director in the design and implementation of a response mechanism where clinical adverse events identify issues related to the performance of healthcare personnel.
• Develops strategies to disseminate "lessons learned" by closely collaborating with HQ and field medical and administrative partners
• Performs other related duties as required.


•PROFESSIONALISM: Knowledge of and recent hands on experience in all aspects of management of a clinical healthcare workforce; ability to work under extreme pressure, on occasion in a highly stressful environment. Knowledge of training and continuous educational programs for health care institutions. Ability to conduct qualitative research methodologies, such as focus groups and text analytics.

Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observes deadlines and achieves results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

•Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


Advanced university degree (master’s degree or equivalent degree) in an area of health practice, such as medicine, nursing, allied health, health sciences, and/or health service management or health human resources (HRH). A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible professional experience in a health care setting is required. A minimum of three years’ experience in health human resources (HRH) in the private or public sector, with at least one year of system-level experience in organizing learning and training activities, continuous education programs in health care institutions, with multiple sites and teams is required. Experience in health workforce planning, training and workforce policy is desirable. Experience in health labor market analysis is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency English is required. Knowledge of French is desirable. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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