Job Opening

Posting Title: CHIEF, INTERPRETATION SERVICE, D1
Job Code Title: CHIEF, INTERPRETATION SERVICE
Department/Office: Department for General Assembly and Conference Management
Duty Station: NEW YORK
Posting Period: 07 May 2019 - 21 June 2019
Job Opening Number: 19-Language-DGACM-116321-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Office of the Chief of Interpretation, Interpretation Service, Meetings and Publishing Division (MPD), Department for General Assembly and Conference Management, New York. The Interpretation Service provides simultaneous interpretation from and into the six official languages for meetings of the General Assembly, the Security Council, the Economic and Social Council, and all of their subsidiary bodies, as well as many other intergovernmental bodies and conferences. The incumbent reports to the Director of the Division.

Responsibilities

Under the broad supervision of the Director, Meetings and Publishing Division, the Chief of Interpretation Service will be responsible for the following duties:

•Directs the day-to-day operations as well as long range planning of Interpretation Service.
•Directs and controls the work programme of the Service to ensure that all interpretation requirements of meetings serviced by the United Nations Secretariat are met.
•Coordinates interpretation resources at Headquarters with those of Geneva, Vienna, Nairobi and other Secretariat locations.
•Identifies the anticipated long-range interpretation needs of the Organization.
•Continuously adjusts the capacity of the Service to the workload to ensure optimum capacity utilization.
•Recruits interpreters and obtains other resources needed to meet the interpretation requirements.
•Participates in organizing examination, on their boards and interviews, to ensure appropriate succession planning, recruitment.
•Screens and evaluates potential freelance staff and prepares requests for the recruitment of temporary assistance as needed.
•Initiates and relate interpretation policies, as well as chairs the Boards of the Competitive Examinations for Interpreters.
•Makes recommendations to the Director of the Meetings and Publishing Division on policy, administrative and operational matters of the Service.
•Organizes all activities of the Service to ensure maximum efficiency and cost-effectiveness.
•Manages the resources of the Service, guides, develops and trains staff, evaluates their performance, ensures that management, planning and accountability systems are in place to manage the resources of the Service in a transparent and efficient manner.
•Formulates and develops guidelines, instructions and priorities governing interpretation; prepares internal work procedures.
•Carries out quality control checks for work done by in-house and by freelance staff.
•Makes long and short-term projections of the work of the Service and its staffing requirements; organizes training and prepares reports on all aspects of the Service; coordinates long-term meeting coverage with other duty stations.
•Makes recommendations on such personnel actions as recruitment, conversion and renewal of contracts, transfers, assignments and promotions.
•Monitors trends and developments in, and explores possibilities offered by technological innovations related to interpretation, including remote service provision and participation, as well as accessibility of services, sign-language interpretation.
•Keeps under review process improvement and makes recommendations for sustainable changes that can lead to improved efficiency and performance.
•Assesses the costs and benefits of specific applications relating to interpretation technologies and acts as necessary to reduce costs and achieve full benefits.
•Serves as the final arbiter on all quality of service and technical issues connected with the six interpretation language Sections.
•Serves as Officer-in-Charge of the Division when required.

Competencies

•Professionalism: A thorough knowledge of language issues, policies on meetings and conferences as well as administrative policies and practices; knowledge of and ability to provide specialized advice on a broad range of issues relating to interpretation and all of its complexities; ability to work under continuous stress and serve as the final arbiter on technical issues arising in the Interpretation Service; ability to maintain productive partnership with Member States, including the membership of legislative bodies and to handle situations with tact and diplomacy; shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
•Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
•Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
•Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
•Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education

A first-level degree from a university or institution of equivalent status is required. Having passed the United Nations Language Competitive Examination for Interpreters is an advantage.

Work Experience

A minimum of fifteen years of progressively responsible experience in interpretation, or in the provision of other language related services is required. Proven track record in the management of language related services in international, regional or national institutions is required.

Languages

English and French are the working languages of the United Nations. For the post advertised, fluency in oral and written English and one other official language is required. Knowledge of third official UN language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 December 2018, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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