Job Opening

Posting Title: Information Systems Officer (3 posts), P3 (Temporary Job Opening)
Department/Office: Office of Information and Communications Technology
Posting Period: 12 July 2019 - 26 July 2019
Job Opening Number: 19-Information Management Systems-OICT-119552-J-Bangkok (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

These positions are within the Enterprise Solutions Service, Office of Information and Communications Technology (OICT/ESS), in Bangkok, Thailand. The incumbents report to a Senior Information Systems Officer within OICT/ESS.


Within the delegated authority, the Information Systems Officer may be responsible for the following tasks:

•Manage projects involving feasibility studies, systems analysis, designing, developing and implementing complex modern systems and/or, as a member of a development team, is responsible for the basic components of more complex systems.
•Develop detailed systems and other functional specifications as well as user documentation for important systems;
•Provide expert advice to users, analyse their needs and translate them into new applications; determine integration of application and associated systems;
•Maintain, update or improve existing user systems; solve difficult problems, advise on the use of new techniques, monitor transactions to measure the performance and continuous efficiency of the assigned systems, etc.;
•Develop and maintain computer programs requiring the integration of many interdependent systems and elements; ensure adequate data security and access control, taking both local and wide areas into account;
•Organize and conduct integrated tests, designing and using testing bases; Assist users in acceptance testing;
•Develop training materials, user manuals and operating procedures; train of personnel in designated systems.
•Develop disaster recovery plans and ensure adequate planning and training;
•Research, analyse and evaluate new technologies and recommendations for their implementation;
•Contribute to writing reports and documents on system-related topics, system requirements, information strategy, etc.;
•Facilitate communication between OICT and its customers for good customer relationships. Serve as a coordinator of service level agreements (SLAs) between customer and OICT, either for specific IT services or for general technical assistance, including clearing mechanisms;
•Manage all aspects of contract administration, including defining Service Level Agreements with suppliers, and chargeback Policy;
•Provide guidance and supervision to junior staff and consultants.
•Perform other related duties as required.



Knowledge in information technology / information management, especially in systems analysis, programming and database design.
Excellent command of several programming languages, as well as proven knowledge and skills in all aspects of programming and analysis, including structured / object design, relational systems, scripting languages, querying, document management, hardware and software requirements and installation of execution protocols. Powerful analytical and problem-solving skills for integrating knowledge into the development and deployment of complex / medium systems. Knowledge of interactive systems, IT infrastructure and strategy in relation to user domains, innovative approaches to solve complex problems. Is proud of the work and achievements; demonstrates professional competence and mastery of the subject; is conscientious and effective in meeting commitments, meeting deadlines and achieving results; is motivated by professional rather than personal concerns; demonstrates persistence in difficult situations or challenges; stays calm in stressful situations. Commitment to achieving the goal of gender equality by ensuring equal and full participation of women and men in all aspects of work.


Speaks and writes clearly and effectively listens to others, correctly interprets others' messages and responds appropriately; asks questions to clarify and shows interest in two-way communication; adapts the language, tone, style and presentation to the intended audience; demonstrates openness by sharing information and keeping people informed.

Client Orientation:

Considers all recipients of services as "customers" and seeks to see things from the customer's point of view; builds and maintains productive partnerships with clients by gaining their trust and respect; identifies customer needs and seeks appropriate solutions; Monitors ongoing developments in and out of the customer environment to stay informed and anticipate problems; keeps clients informed of project progress or failures; respects the delivery schedule of products or services to customers.

Commitment to Continuous Learning:

Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.


Advanced university degree (master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related fields is required.
A first-level university degree and relevant professional experience may be accepted in lieu of an advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.
At least three years of experience in Customer Relationship Management or Enterprise Resource Planning or Supplies Management is required.

A minimum of three years hands-on technical experience in application development and technical support in the areas of mobile development, block-chain, machine learning and artificial intelligence is highly desirable.

A minimum of three years hands-on technical experience in at least five of the following technologies is highly desirable:

Python: Flask, NumPy, scikit-learn, TensorFlow, Spacy, Panda;
Java: Spring Boot, Hibernate, Tomcat;
JavaScript: Node.js, Webpack, ReactJS;
Database: MongoDB, Oracle DB, SQL;
DevOps: AWS/Azure, Linux, Bash;
DevTools: VS code, git, npm, GitHub/GitLab, Jira, Scrum;
Mobile: React Native;
.Net: Microsoft Azure, Power BI, MS SQL Server Analysis Services, MS Dynamics 365, SharePoint;
Blockchain: Hyperledger and/or Ethereum


English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of another official UN language, particularly Spanish, is an advantage.


Qualified candidates may be assessed through a competency-based interview and / or other assessment methods.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff is expected to move periodically to new functions in their
careers in accordance with established rules and procedures.

These temporary positions (3 posts) will initially be available until 31 December 2019.

If selected, an internal candidate will be on temporary assignment to the post; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.

The United Nations is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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