Job Opening

Posting Title: PUBLIC INFORMATION OFFICER, P3 [Filled from Roster]
Department/Office: Department of Global Communications
Duty Station: NEW YORK
Posting Period: 22 November 2019 - 05 January 2020
Job Opening Number: 19-Public Information-DGC-121245-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Programme Support Section (PSS) of the Information Centres Service (ICS) in the Strategic Communications Division (SCD) of the Department of Global Communications (DGC). The PSS provides substantive and programmatic support to the public information and communications activities of the global network of United Nations information centres (UNICs). To learn more about the UNICs, visit The incumbent reports directly to the Chief of PSS and is under the overall supervision of the Chief of ICS.


Within delegated authority, the Public Information Officer may be responsible for the following duties:

•Ensures implementation of communications strategies and public information programmes of UN information centres (UNICs) in the regions of responsibility to promote priority issues, communications campaigns and/or major events.

•Supports UNICs in the regions of responsibility through maintaining regular interaction, responding to queries and requests for guidance and assistance, drafting communications strategies, governance and guidance notes; providing guidance on senior officials visits; coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, analysing and presenting the outcome, and providing feedback to UNICs.

•Ensures UNICs in the regions of responsibility support the work of their respective UN Resident Coordinators and UN Country Teams through an integrated approach as envisaged by the UN Development System reform and also provides support and maintains interaction with Resident Coordinators and their Offices in the regions of responsibility.

•Builds and strengthens interaction and synergies among UNICs – as well as with Resident Coordinator Offices – in the regions of responsibility, including through coordinated communications activities at regional and sub-regional level and/or through common languages.

•Monitors and analyzes current events, public opinion and press affecting UNICs in the regions of responsibility; identifies issues and trends and advises management on appropriate action/responses.

•Undertakes activities to promote media coverage (e.g. press conferences, interviews, press seminars and other special activities) of priority issues, communications campaigns and/or major events carried out by UNICs in the regions of responsibility, to include development of a media strategy and action plan (including with a focus on social media and digital content), initiating pro-active media outreach efforts, proposing and arranging press conferences/media coverage, disseminating materials and consulting with relevant clients on related information requests, undertaking appropriate follow-up action and analysing and reporting on the impact of coverage.

•Produces or oversees production of a specific type or types (e.g. digital, social media, print, broadcast, on-line, etc.) of information or communications products (e.g. press kits, press releases, feature articles, speeches, booklets, brochures, backgrounders, guidance notes, factsheets, audiovisual materials, radio programmes, web site, social media material, etc.), to include resources planning, proposing topics, undertaking research, determining appropriate medium and target audience, preparing production plans, writing drafts, obtaining clearances and finalising texts, editing copy, and coordinating design approval, printing procedures and distribution.

•Prepares, on the basis of official UN documentation and other sources, training programmes for UNIC staff, talking points for senior managers, and initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books.

•Initiates and sustains professional relationships with key constituencies

•Acts as focal point on specific issues, to include performance management for UNIC staff, monitoring and reporting on developments, responding to inquiries, etc.

•Participates in selecting and presenting information disseminated to key constituencies by identifying and using the most appropriate information technology platforms and tools.

•Provides guidance to, and supervises staff, contractors and/or interns; assists and guides UNIC colleagues on recruitment matters.

•Performs other relevant duties, as required.


•Professionalism: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs and strategic communications issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


Advanced university degree (Master's degree or equivalent) in public information, communications, journalism, international relations, information management or related field is required. A first-level university degree in combination with an additional two years qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in public information, communications, journalism, international relations, information management or related area is required.
Experience drafting, editing and producing information and communications products for various platforms to promote the work of the UN or a comparable international organization is required.
Experience providing public information or communications support to an office of the United Nations common system or a comparable international organization is required.
Experience providing support to an operation with multiple field offices located in different time zones is desirable.
Experience working with social media and digital communications tools and content is desirable.
Experience using information technology platforms and tools to support information dissemination and communication is desirable.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of other UN official languages is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

· For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 September 2019, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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