Job Opening

Posting Title: Content Management Officer – Branding and Products Development, P4
Department/Office: Resident Coordinator System
Duty Station: NEW YORK
Posting Period: 14 November 2019 - 18 December 2019
Job Opening Number: 19-Public Information-RCS-126965-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the United Nations Development Coordination Office (UNDCO) and reports to the Chief of Communications and Results Reporting Section.


Within delegated authority, the Content Management Officer – Branding and Products Development will be responsible for the following:

• Writes and manages the development of communications and outreach products in UNDCO; oversees the implementation, quality assurance reviews, and effective communication to target audience.
• Manages protocols for editorial review and clearance functions for global UN Sustainable Development Group (UNSDG) and UNDCO communications, results reporting, publications and other products.
• Creates and manages the UNSDG/ Development Coordination Office Translation Policy.
• Coordinates and manages the translation requests for UNDCO in official UN languages.
• Ensures quality, clarity and consistency in messages across UNSDG communication products.
• Coordinates workflows across the UNSDG for graphic design, translation and printing of communication products.
• Conducts quality control reviews to promote increased visibility of the UNSDG brand.
• Manages editorial functions and directs training to ensure quality of public content across the UNSDG and UN Country Teams.
• Manages partnerships with digital and print media to increase visibility of UNSDG and senior management editorials and content in the media.
• Manages and oversees support to UN country teams on digital product development and branding.
• Keeps abreast of latest emerging trends and innovative approaches in focus area.
• Identifies sources and seeks funding, in-kind or pro bono, parterships and other assistance for communications needs.
• Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; serves as outreach officer, liaising to governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc.
• Drafts complex material for UN newsletters, periodicals, reports and books and edits drafts prepared by junior officers.
• Tailors communications products for key target audiences, such as Member States, UNSDG members, foundations and others.
• Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN.
• Represents UNDCO in meetings and conferences; fulfills speaking engagements and makes presentations to groups on UNSDG activities and results.
• Builds information networks; plans and oversees maintenance of publicly accessible information materials on UNDCO reports resulting mechanisms.
• Manages publications programme; produces materials for print/electronic/voice/visual media.
• Assists in the day-to-day operation of the unit including coordinating substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results.
• Performs other related duties, as required.


• Professionalism: Excellent writing skills in English. Proficiency in different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to write, conceptualize, design and implement a range of communications products tailored to different target audiences. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in communication and advocacy and knowledge management is required.
A minimum of four years of experience writing and managing content production for official UN (or equivalent international organization) for different products – print and digital – tailored to specific target audiences in the development and international relations field is required.
A minimum of two years of experience in digital product development and branding in the context of development cooperation is required.
Design skills, experience with Adobe Illustrator, InDesign and other Design softwares are desirable.
Experience with and working knowledge of United Nations policies, practices and procedures in communications is desirable.
Experience in the United Nations system or a comparable international organization is desirable.
Experience at the headquarters of a development cooperation organization is desirable.
Experience with inter-agency or interorganizational collaboration in the development sector is desirable.
Field experience in development cooperation is desirable.


English and French are the two working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is available for an initial period of one year. Extension of appointment is subject to the availability of funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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