vacance de poste

Intitulé publication: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)
Intitulé code d’emploi: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY
Département / Bureau: Mécanisme international appelé à exercer les fonctions résiduelles des Tribunaux pénaux
Lieu d'affectation: THE HAGUE
Période de candidature: 25 novembre 2019 - 27 mai 2020
No de l’appel á candidature: 19-Information Management Systems-RMT-127353-J-The Hague (A)
Staffing Exercise N/A
Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité
Désolé, cet appel à candidature n'est plus disponible.
Cadre organisationnel

The internship is located in the Service Desk of ITSS in the Mechanism’s Registry in The Hague, reporting to the Service Desk Supervisor.

The International Residual Mechanism for Criminal Tribunals (Mechanism) was established in 2010 by the United Nations to continue the jurisdiction, rights, obligations and essential functions of the International Criminal Tribunal for Rwanda (ICTR) and the International Criminal Tribunal for the former Yugoslavia (ICTY) after the completion of their respective mandates. Essential functions of the Mechanism include tracking and prosecution of remaining fugitives, conducting remaining trial and appeals proceedings, support and protection of witnesses, supervision of enforcement of sentences and preservation and management of the archives. The Mechanism has two branches, one in Arusha, Tanzania and the other in The Hague, The Netherlands.

A Mechanism internship is UNPAID and full-time. Core working hours for interns are Monday to Friday from 9:00 a.m. to 5:30 p.m. Overtime may be required to meet deadlines for specific projects. Interns work under the supervision of a staff member in the office to which they are assigned. The duration of a Mechanism internship can range from a minimum of three months to a maximum of six months, according to the needs of the intern’s assigned office.

Responsabilités

The incumbent provides first-line support to users in computer problem resolution: Receives hardware, software, consumables, and network and system problem reports via telephone, email or in person; attempts to resolve problems according to work priority, assigning problems to the necessary level of expertise with IRMCT personnel or external support. Logs/documents details of incoming problems, keeping the user informed of status and providing an accurate schedule for resolution.
Assists in all aspects of software and hardware installations, upgrades and relocations: Determining and maintaining standard hardware and software set-up while coordinating with Systems Administrator to ensure network workstation installation is complete.
Any other ad-hoc duties as required.

Compétences

•Professionalism – Shows pride in work and in achievements; demonstrates professional
competence and mastery of subject matter; is conscientious and efficient in meeting
commitments, observing deadlines and achieving results; is motivated by professional rather
than personal concerns; shows persistence when faced with difficult problems or challenges;
remains calm in stressful situations.
•Teamwork – Works collaboratively with colleagues to achieve organisational goals; solicits
input by genuinely valuing others' ideas and expertise; is willing to learn from others; places
team agenda before personal agenda; supports and acts in accordance with final group
decision, even when such decisions may not entirely reflect own position; shares credit for
team accomplishments and accepts joint responsibility for team shortcomings.
•Client Orientation – Considers all those to whom services are provided to be "clients" and
seeks to see things from clients' point of view; establishes and maintains productive
partnerships with clients by gaining their trust and respect; identifies clients' needs and
matches them to appropriate solutions; monitors ongoing developments inside and outside the
clients' environment to keep informed and anticipate problems; keeps clients informed of
progress or setbacks in projects; meets timeline for delivery of products or services to client.
•Technological Awareness – Keeps abreast of available technology; understands applicability
and limitations of technology to the work of the office; actively seeks to apply technology to
appropriate tasks; shows willingness to learn new technology.

Formation

Candidates for Information Technology internship are required to be, at a minimum, in a
study programme related to the field of IT. Applicants must be computer literate in standard
software applications.

Expérience professionnelle

Applicants are not required to have professional work experience for participating in the
programme, and must be at least 18 years old. Previous experience in a IT work environment
is an asset.

Connaissances linguistiques

English and French are the working languages of the Tribunal. Fluency in oral and written
English is required.

Méthode d'évaluation

Potential candidates will be contacted by the hiring manager directly for further consideration.
Due to the high volume of applications received, ONLY successful candidates will be
contacted.
Please ensure you have included all of the required documents.

Notice spéciale

Applicants must attach ALL of the following documents to each application:
1. Acceptance and Undertaking
2. Cover letter stating the reasons for applying.
3. Two letters of recommendation;
4. Copies of university / studies transcripts (including courses taken and grades received);
5. A scanned copy of the applicant's valid medical insurance or a signed statement confirming
intent to obtain medical insurance while in The Netherlands.
Interns must keep confidential any and all unpublished information obtained during the course
of the internship and not publish any reports or papers based on such information except with
the explicit written authorization of the Chief of Human Resources of the Tribunal. Interns are
bound by the same duties and obligations as staff members, and the information to which an
intern has access in the course of the internship must not be divulged to external parties. Each
prospective intern must sign the Acceptance and Undertaking Form to indicate their
understanding and acceptance of this stipulation. This form must be included in every
application.
On completion of their internship, interns are required to complete a substantive report on
their assignments. This will be included in their file and will be forwarded, upon request, to
the sponsoring institution, government body or private organization.
There should be no expectation of employment by the United Nations or the IRMCT upon
completion of the internship.
IRMCT interns are responsible for all internship-related expenses that they incur. The United
Nations accepts no responsibility for costs arising from accidents and/or illness incurred
during an internship. Therefore, upon award of an internship, interns are responsible for
securing adequate insurance coverage and are required to sign and return a statement
confirming their understanding and acceptance of these conditions of service.
Candidates of certain nationalities must obtain a visa authorizing their stay in The
Netherlands before they depart for The Hague to begin their internship. While this is the
overall responsibility of the selected candidate, the Registry will provide information and
supporting documents in this regard.

Charte des Nations Unies

Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.

Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.

Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.

Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.

Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.

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Désolé, cet appel à candidature n'est plus disponible.
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