Job Opening

Posting Title: ASSOCIATE INFORMATION OFFICER, P2 (Temporary Job Opening)
Department/Office: Department of Global Communications
Duty Station: NEW YORK
Posting Period: 11 February 2020 - 18 February 2020
Job Opening Number: 20-Public Information-DGC-131466-J-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the Multimedia Resource Unit, Audiovisual Services Section, News and Media Division, Department of Public Information. The incumbent reports to the Chief of the Multimedia Resources Unit. The mandate of MRU is to provide audiovisual library and archival services and distribute multimedia contents to internal and external professional clients. The Unit also provides design, development, and technical support for specialized multimedia websites. This temporary position is available effective as soon as possible for a period of two months.


Within limits of delegated authority and under the general supervision of the Chief of the Audiovisual Service Section and reporting directly to the Chief of Multimedia Resources Unit, the Associate Information Officer is responsible for the following duties:

•Support the implementation of digital audio-visual archives systems, solutions and workflows aimed at both access and long-term preservation of historic audio-visual archives of the United Nations according to international standards and best practices.
• Support audiovisual services specialized applications for news and media production workflows in order to provide 24/7 news services, technical support over weekends and holidays, distribution of multimedia products and services to DPI global audience.
•Provides specialized technical support and help manage the web hosting platform and specialized web applications that power the web site with the following technologies: operating systems (Linux and Windows), web servers (Apache, Tomcat), relational databases (mySql, MS SQL Server), search technologies (Solr), open source content management systems (Drupal), web scripting languages (PHP, Javascript), programming languages (Java), and integration with cloud computing services, Amazon S3 and Glacier technologies;
•Supports the design, development and maintenance of specialized multimedia web sites and manage full life cycle of web application software development, content management systems, file transfers and distribution to/from remote hosts, search engines, and shell scripting following best practices in web site authoring, software development, programming and platform security, as well as supporting and maintaining the software performance measures for qualitative and quantitative data gathering and analysis.
•Liaise with external vendors and service providers to assure proper system functioning and troubleshoot any platform and site issues and by communicating with help desk services, creating tickets, and following up on resolution of technical issues;
•Supports existing and future multimedia asset management systems, especially in the areas of business process analysis, infrastructure, training, and integration of these systems into current web publishing/distribution workflows.
•Provide web analytics as well as multimedia downloads statistical data and trends for content producers and managers.
•Help identifying training needs, draft training materials and conduct training sessions.
•Prepare system's documentation and related technical/procedural manuals for all IT and multimedia production systems within the Service.
•Perform other duties as required.


Core Competencies:
Professionalism: Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems and multimedia web sites. Knowledge of system development workflow and document flow processes. Knowledge of international standards and best practices in digital audio-visual archives systems, solutions and workflows aimed at both access and long-term preservation of historic audio-visual archives. Knowledge of news and media production workflows, including breaking news related functions and operations. Ability to respond to changing requirements and assignments, ability to apply good judgement in the context of assignments given. Ability to perform a wide range of application software development and maintenance tasks under minimum supervision. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Foresees risks and allows for contingencies when planning; Takes responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects.

Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.


A first-level university degree in computer science, information systems, audiovisual archives, information management, statistics or related field is required.

Work Experience

A minimum of two years of progressively responsible experience in modern archives management, record keeping, library, information management or related area is required.
Experience in digital management systems and service solutions, maintenance and support of multimedia website support and maintenance where audio, video and photo are the primary contents as well as web-based distribution systems, tools, methods, and procedures is required.
Experience in project management, such as PRINCE 2 is desirable.
Experience as a full stack web development, applications development using Node.js and PHP, Drupal content management system configuration and development, as well as database management system and SQL is desirable.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available for two months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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