Job Opening

Department/Office: United Nations Environment Programme
Duty Station: GENEVA
Posting Period: 19 May 2020 - 02 July 2020
Job Opening Number: 20-Information Management Systems-UNEP-133944-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment.

The Convention on International Trade in endangered Species of Wild Fauna and Flora (CITES) is an international agreement between states. Its aim is to ensure that international trade in specimens of wild animals and plants does not threaten their survival ( The CITES Secretariat is administered by UNEP and is located at the Geneva duty station.

Under the general guidance of the Secretary General and the supervision of the Chief of Knowledge Management and Outreach Services (KMOS), the Associate Information Systems Officer will be responsible for the development and management of information and knowledge management tools to support the work of the Secretariat and to assist the Parties in the implementation of the Convention, undertaking the following functions.


Act as Webmaster for the CITES-related websites: •Ensure functionality and efficiency of the CITES websites and web servers, continuously monitoring online traffic and testing websites across browsers, operating systems and devices for improved optimization; •Assist in the development of an overall strategy on CITES's web-based information systems, providing specific plans for the further development of the website through improvements in the content management system and other technological elements; review the implementation of the strategy regularly and amend as necessary; •Update the website with routine data such as meeting documents, notifications, export quotas, news items, CITES directory, CITES Registers, etc.; coordinate other officers who update these and other information on the web within their responsibilities, to ensure accuracy, consistency, and integrity of the website; debug pages and fix broken links or images to address user problems; •Work closely with the server host / network manager to ensure that the web server works properly with regular backups, disaster recovery and security measures; bring any emergency issues that may arise to the attention of the supervisor and seek guidance on addressing it; •Prepare templates and formats for the contents page on the web, and guide/support the efforts of the other officers in populating/updating the contents pages assigned to them; •Maintain and update other parts of CITES's web-based information system, including the CITES Virtual College and e-discussion forums, proposing new ideas and innovative solutions to improve its usability as necessary.

Assists in the management of the Secretariat’s system applications for different tasks, including the meeting registration database, document sharing and tagging systems, and electronic voting system: •Work with the Governing Bodies and Meeting Services as well as external partners (e.g. CBD Secretariat and InforMEA) in developing the system applications, by preparing user requirements and technical specifications; researching, advising, and testing suitable hardware; participating in the design of the new applications; •Install, maintain and enhance the new system applications by continuous and rigorous testing, transferring data from the older system; participating in the regular teleconferences to monitor progress of the work; and coming up with suggestions for any challenges/difficulties encountered; •Undertake analysis and testing of various electronic tools, system modules and software, and suggest enhancements and new features to existing systems (in cooperation with external contractors as necessary).

Support various information technology-based initiatives in the Secretariat: •Assist in the coordination of documentation and technical/procedural manuals for the operationalization and maintenance of information systems; •Liaise with ICTS as necessary to analyze and implement changes/fixes/improvements; •Develop small programs and modules for the existing systems to meet specific user requirements of the Secretariat; •Support contract administration including establishment of service level agreements; •Coordinate/conduct training sessions and demonstration of systems for users; •Represent the CITES Secretariat in meetings and/or participate in other CITES-related activities on issues related to ICT.

Perform other duties as assigned.


Professionalism: Knowledge and background in information technology / information management, basic systems analysis and design techniques, testing, debugging, and
documentation standards, database and website design, storage and internal systems; Ability to deliver sound technical support to users in the design, development and usage of systems
and applications to meet business requirements. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks and shows willingness to learn new technology.


Advanced university degree (Master’s degree or equivalent) in computer science, information systems, electronics engineering or related area. A first-level university degree in combination with two additional years of qualifying relevant work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of two (2) years of experience, of which one year is at the international level in information technology and applications, involving computer system networks or related area are required.
Significant experience as Webmaster for an institution (e.g., organization, company) is required.
Proven track record in Drupal-based website development, information technology, systems support and online database development is required.
Some knowledge on the role and tasks of the Multilateral Environment Agreement Secretariats is desirable.
Experience in servicing large international meetings is an advantage.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Working knowledge of another UN language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is open for recruitment for an initial period of one year and may be subject to extension.

Staff members are subject to the authority of the Secretary-General and to assignment by Him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/ Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

Individual contractors and consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered.

1. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided.

2. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application,
if necessary. If the problem persists please seek technical assistance through the Inspira "Need Help?" link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
Home | Privacy notice | Site map | Fraud alert | Contact Us
Copyright 2021 United Nations. All rights reserved