Job Opening

Posting Title: INFORMATION TECHNOLOGY ASSISTANT, G5
Job Code Title: INFORMATION TECHNOLOGY ASSISTANT
Department/Office: United Nations Interregional Crime and Justice Research Institute
Duty Station: TURIN
Posting Period: 11 September 2020 - 10 October 2020
Job Opening Number: 20-Information Management Systems-UNICRI-141269-R-Turin (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Centralized Management Unit (CMU) of the United Nations Interregional Crime and Justice Research Institute (UNICRI) in Turin, Italy. The incumbent will work under the direct supervision of the Chief, CMU, and will coordinate closely, on a daily basis, with the other Information Technology Assistant.

For more information on UNICRI, please visit the website www.unicri.it

Responsibilities

Within assigned authority, the incumbent will be responsible for the following duties:

• Carry on the improvement, expansion and maintenance of the data processing infrastructure of UNICRI, including the services for the personnel and the public (including Firewall, Routing, Network, Virtual Private Networking, Switchboard and Telephones, Mail, Fileservers, Events Monitoring, Backup, Data Storage, Hypertext Servers including Webservers, Desktop or Application Servers for Computer Terminals, Groupware, Server Virtualization, and any other relevant service and equipment for electronically aided systems) for all the UNICRI offices. Create specific detailed documentation (summary, specification, technical description) of the impacted services.
• Participate in the design of UNICRI web pages; update, correct and improve the websites as instructed and when necessary.
• Provide maintenance of the existing on-line learning and training platforms of UNICRI projects; assist UNICRI staff with their customization, setting up and troubleshooting prior to/during trainings, when needed. Create specific detailed documentation (summary, specification, technical description) of the impacted services;
• Provide technical support in identification of online platform/software for data collection and data management (data storage and back up; data security management; data entry and coding processes; detection of data entry or processing errors, etc.). provide relevant training for UNICRI staff, when needed.
• Provide advice and training to UNICRI end-users with respect of running/operating the on-line training platforms, when needed.
• Perform other workjob-related duties, as required.

Competencies

•Professionalism: Has knowledge of information technology and applications, including computer system networks. Has good technical skills, ability to conduct network maintenance, provide server services and user support. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Shows commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

High school diploma or equivalent is required. Specialized training in web design portals (CMS) will be an advantage.

Work Experience

A minimum of five years of relevant working experience in information technology, particularly in maintenance of data processing infrastructure, including soft- and hardware, is required.
Experience in Windows Server administration is required.
Experience in web-page design and maintenance, particularly experience in software development (PHP, HTML/CSS and Javascript language) and system administration (Ubuntu Linux and MySQL database) is required.
Experience in Drupal and WordPress development, including themes and custom modules design, maintenance and management is desirable.
Experience with software for data collection is desirable.
Experience with software for the creation and management of online training platforms is desirable.
Experience in use of Git repository technology is also desirable.
Experience in an international organization’s or within the United Nations system’s IT infrastructure and related administrative and technical process is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of Italian (host-country language) is desirable. Knowledge of another official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include a technical test and a competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. Non-local candidates will be considered only when no suitable candidate from the duty station is identified and will be subject to local recruitment. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

This position is funded from extra budgetary resources. The initial appointment will be for a period of one year and any extension of appointment will be subject to the availability of the post or funds, budgetary approval or extension of the mandate. The appointment will be limited to service with UNICRI.

Other Skills and Requirements

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.

Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Sorry, this job opening is no longer available.
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