Job Opening

Posting Title: Snr Hmntrn Rspnse Officer, P4
Job Code Title: Snr Hmntrn Rspnse Officer
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: FO Syria
Posting Period: 04 February 2021 - 03 March 2021
Job Opening Number: 21-Administration-UNRWA-149220-R- (E)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The Senior Humanitarian Response Officer reports to the Deputy Director of UNRWA Affairs (Programmes) in Syria


Manages and supervises the Emergency Operations Support Team (EOST) at SFO Damascus, ensuring timely provision of operational support to the Syria Field Office’s Emergency Response Team (ERT) and coordinated provision of timely and adequate (programmatic, logistics, etc.) support to Area Emergency Response Teams (AERTs); oversees the performance of the EOST to ensure that it performs its functions rapidly, efficiently and with high impact for humanitarian assistance to Palestine refugees;

Facilitates the use of Project Cycle Management (PCM) approach within all humanitarian response projects, with a focus on needs-based planning, monitoring, reporting and evaluation, and integrated programming in accordance with international best practice;

In coordination with the relevant Field and Headquarters departments, leads periodic revision of Syria Field’s humanitarian response plans and related project proposals; consolidates submissions (verifying costs, viability and adherence to best practice and technical instructions); coordinates with HQ and other Field Offices for harmonization and final submission of UNRWA’s Syria Humanitarian Response Plan; ensures that the plan conforms to the Agency’s common framework of standards;

In coordination with concerned Syria Field and Headquarters Departments, consolidates and supervises the implementation of the humanitarian response budget, including through allocation and monitoring of funds (commitments, expenditures and allotments);

Monitors the implementation of the humanitarian response projects to verify adherence to donor stipulations, grant agreement guidelines and deadlines; alerts Programmes when corrective action is necessary and assists in implementing such action;

Acts as the SFO focal point for coordination with external interlocutors and HQ External Relations and Communications Department on humanitarian response activities;

Ensures development and regular update of communication plans.


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

- Ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity;

- Ability to plan and prioritize own work, work well under tight deadlines and handle multiple concurrent activities;

- Demonstrated skills in working with others and ability to handle sensitive issues;

- Ability to operate standard computer software used by the Agency including spreadsheets and databases;

- Positive attitude and strong analytical, interpersonal and communication skills;

- Familiarity with project cycle management and Logical Framework Analysis;

- Understanding of budgetary requirements and planning;

- Ability to develop clear goals and identify priority activities and assignments.

For guidance on how to prepare for competency-based interviews:


Advanced university degree (Master's or equivalent) from an accredited educational institution in Programme management, economics, business administration or any other related discipline.

Work Experience

A minimum of eight years of progressively responsible and relevant experience in programme or project management or coordination
Four years of relevant experience in a large governmental, international or commercial organization
A minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number
Experience in emergency planning and response and/or humanitarian operations.
Extensive working experience in a post conflict and transitional context.
Camp Coordination and Camp Management (CCCM) training and/or experience (desirable)
Working knowledge of Arabic language (desirable)
Working knowledge and experience of the Agency’s operations in the Middle East, and knowledge of Middle Eastern culture (desirable)
Knowledge of UN Rules and Regulations; familiarity of work within the United Nations system with demonstrated knowledge of its values and principles (desirable)
Experienced working in a complex emergency setting (desirable)


Excellent command of written and spoken English.
Working knowledge of Arabic language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

- Type of Contract and Duration: 1 year, renewable. Appointment subject to funding availability.

- The incumbent may be required to travel to UNRWA area of operations.

- UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.
For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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