Job Opening

Posting Title: Knowledge Management Officer, P3
Department/Office: International Seabed Authority
Duty Station: KINGSTON
Posting Period: 19 March 2021 - 17 May 2021
Job Opening Number: 21-Documentation and Information -ISA-152302-R-Kingston (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The post is located within the Office of Legal Affairs (OLA) at the Headquarters of the International Seabed Authority (ISA) located in Kingston, Jamaica, and reports directly to the Senior Legal Officer.


Within delegated authority, the incumbent will:

Knowledge Management Services
1.Develops and facilitates the implementation of an information and knowledge management plan and procedures, in collaboration with relevant staff, in accordance with ISA’ Strategic Plan and High-Level Action Plan, in particular through:
a.Constructing knowledge tools among different work units of the secretariat, including through knowledge audits;
b.Identifying and map knowledge gaps and internal and external needs for enhanced findability of ISA related knowledge as well as efficient and effective internal dissemination of knowledge
c.Developing specific approaches and tools to address these needs, as part of the secretariat’s information and knowledge management plan;
d.Developing necessary knowledge management and guidance procedures,; and

2.Identifies and publicizes relevant knowledge networks and collaboration platforms
3.Supports the promotion of a knowledge-sharing and organizational learning culture within the Secretariat.

4.Prepares and coordinates implementation of policies, standard operating procedures and guidelines for managing the internal electronic records and work outputs.

5.Oversees inventories of Library’s electronic records and the management of records transfer, retention and disposition schedules.

6.Manages the acquisition, organization, storage, retrieval and disposition of electronic and physical library materials and other information resources, including facilitation of staff online access to peer-reviewed journals.

7.Responds to requests for documents and library resources and advises on their accessibility.

8.Oversees the development and maintenance of internal electronic reference tools and databases, including through the Library.

9.Coordinates the creation, organization, management and preservation of digital and audio archival records in line with the ISA / UN requirements and standards and facilitates their accessibility for internal and external use including audio records of meetings in accordance with the Rules of Procedure of the organs of the Authority.

10.Manage, in close cooperation with the Conference and Documentation Officer, the archival services and the preservation of the Authority's historical documents, including appraisal, maintenance and storage.

11.Organizes and manages the digitization of documents and records of over 26 years of history of the Authority, the Prepcom and UNCLOS III.

12.Keeps the terminology, taxonomies, ontologies, indexing and other classification systems and structures up to date.

13.Prepares results-based work plans and budgets for the library and the archive, including knowledge management activities.

Content Management Activities
1.In collaboration with relevant staff members, devises and maintains a system for the classification and management of content of the internal digital/hardcopy information systems and platforms based on United Nations (UN) and internationally recognized standards.

2.Develops and maintains common formats and metadata schemes for the internal (including through Library’s) online information services to standardize the capture, storage, search and retrieval of content.

3.Designs and manages the secretariat (including through library) knowledge architecture, taxonomy and metadata schemes and digital file sharing systems to improve consistency in the content organization with a view to facilitating harmonized and integrated content management, findability, and easy access.

4.Provides training and guidance to Secretariat staff, Parties, and other stakeholders to enable them to share knowledge and to access and retrieve information effectively through the library-related systems.

Perform other duties as requested.


• Professionalism: Coordinates the knowledge and information management systems and services at the the Authority to support mandate implementation. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits inputs by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda; Supports and acts in accordance with final group decisions, even when such decisions many not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


Advanced university degree (Master’s degree or equivalent) in knowledge management, information studies, library science, records management or related area, preferably with a specialization in environmental information management, is required. A first level university degree combined with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. Certification in CKS (Certified Knowledge Specialist) or RIM (Records and Information Management) is desirable.

Work Experience

A minimum of five years of progressive relevant responsible working experience in knowledge management, information management, modern library management, digital records management and related field is required.

A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Experience with the management of metadata, taxonomies, thesauri, and other classification schemes is desirable.
Experience with developing content management standards, procedures and guidelines is desirable.
Experience with management of digital libraries is desirable.
Experience in archives management, including digital records preservation is desirable.
Experience in web-based collaborative platforms is desirable.


English and French are the working languages of the Authority.

For this post, fluency in oral and written English is required. Knowledge of other UN official languages is desirable.

NOTE: “fluency equals a rating of “fluent” in all four areas (read, write, speak, understand) and “Knowledge of” equals a rating of “confident” in two of the four areas.


Evaluation of qualified candidates may include a substantive assessment which will be followed by a competency-based interview.

Special Notice

Candidates eligible for consideration must also be nationals of ISA Member States.

Consideration is given to achieving diverse gender, geographical and economic representation at the ISA, to the extent possible.

ISA reserves the right to not make any appointment to the vacancy, and/or to make an appointment at a lower level from the one advertised.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening.

On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Home | Privacy notice | Site map | Fraud alert | Contact Us
Copyright 2021 United Nations. All rights reserved