Job Opening

Posting Title: Information Systems Officer, P3 (Temporary Job Opening)
Job Code Title: INFORMATION SYSTEMS OFFICER
Department/Office: Economic and Social Commission for Asia and the Pacific
Duty Station: BANGKOK
Posting Period: 06 April 2021 - 12 April 2021
Job Opening Number: 21-Information Management Systems-ESCAP-152900-J-Bangkok (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.

The Information Management, Communications and Technology Section (IMCTS) provides ICT services to ESCAP and other agencies in the United Nations compound in Bangkok, Sub-regional Offices, and Regional Institutes in Asia and the Pacific.

This position is located in IMCTS, Division of Administration. The incumbent reports to the Chief, Resource Management Unit.

Responsibilities

Under the direct supervision of the Chief, Resource Management Unit and overall supervision of the Chief of IMCTS, the incumbent is required to perform the following functions:

1. Develops and maintains computer programs (including desktop applications, web applications and mobile applications) that require integration of many interrelated systems and program elements, using industry standards methodology, including unit testing, version control; ensures appropriate data security and access controls considering both local and wide area issues, and taking accessibility into account..

2. Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.

3. Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

4. Develops detailed system and other functional specifications and user documentation for major systems.

5. Organizes the installation, configuration, testing and deployment of developed applications, and is able to assess the information security of developed applications. Oversees the administration, operation, technical support, and monitoring of developed applications once in production

6. Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.

7. Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.

8. Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.

9. Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.

10. Develops training materials, operating and user manuals; trains staff in assigned systems.

11. Provides guidance to, and may supervise, new/junior staff, consultants, etc.

12. Performs other related duties as required.

Competencies

Professionalism: Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high level programming languages (Java and one scripting language (Javascript, Php, Python R,…) and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational databases and query languages, web applications and web pages, document design and management, hardware and software requirements, systems facilities and execution protocols, information security and basic pentesting, applications integration via Web Services (SOAP and REST). Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems and basic user interface design and user experience (UX); knowledge of applications development methodology and tools (agile, unit testing, bug tracker, version control); good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s) . Independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems; knowledge of basic operations on Linux/Unix and Windows. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Creativity: Actively seeks to improve services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, machine learning or related field, is required. A recognized first-level university degree in combination with two additional years of qualifying experience in software development may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of responsible experience in planning, design, development, implementation and maintenance of custom computer applications is required.
Experience with web application development in Java (J2EE or Spring) and Javascript/HTML/ CSS is required.
Experience with deployment on Linux platform is required.
Experience with more than one programming language is highly desirable.
Experience in writing IT related procedures in English is highly desirable. Experience with Angular 2 and/or React/React Native is highly desirable.
Experience with Drupal modules development (7/8) is desirable.
Experience with Mobile development (Android/iOS) is desirable.
Experience with accessibility of websites by disabled persons is desirable.
Experience with Ansible is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Assessment

Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice

This is a temporary position and will initially be available until 31 December 2021. If selected, an internal candidate will be on temporary assignment to the post; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.

Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements.

ESCAP is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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