This position is located in the United Nations Information Centre (UNIC) in Mexico City, within the Information Centres Service (ICS) of the Strategic Communications Division (SCD) of the Department of Global Communications (DGC).
The UNIC is part of the global network of United Nations Information Centres (UNICs), and UNIC Mexico City is the principal source of information about the United Nations system in Mexico, Cuba, and the Dominican Republic. It is responsible for promoting public understanding and support for the aims and activities of the United Nations by communicating the work of the UN to a local audience in local languages; engaging local and regional partners; and, overall, bringing the United Nations closer to the peoples it serves.
The incumbent is accountable to the Under-Secretary-General (USG) for Global Communications. He or she is under the general supervision of the Director of SCD and reports directly to the Chief of ICS and maintains a reporting line to the United Nations Resident Coordinator in Mexico.
Within delegated authority, the incumbent is responsible for the following duties:
• Lead, supervise and carry out the work programme of the centre; undertake or oversee the programmatic and/or administrative tasks necessary for the functioning of a medium information centre, including preparation of budgets, reporting on budget/programme performance, recruitment of staff and evaluation of staff performance; manage, guide, develop and train staff under his or her supervision; foster teamwork and communication among staff in the information centre and across organizational boundaries.
• In line with the Global Communications Strategy for the United Nations, conceptualize, design and execute the programmes and activities in the work region; lead and supervise the development and implementation of high profile multimedia strategic communications campaigns as well as oversee digital and social media content and activities in multiple languages and in coordination with DGC UNHQ team as needed; develop a network of effective digital influencers and opportunities for cross promotion on issues of common interest; develop outreach to key target audiences, including youth; set quality and production standards for information dissemination; approve the preparation, from research to publication, of UN newsletters, periodicals, reports and books; supervise the creation and maintenance of networks of high level communications contacts with members of the media, governmental agencies, international organizations, civil society, educational institutions, and members of the creative community in the work region; and lead and supervise the assessment of the overall effectiveness of the communications strategy and programmes.
• Provide substantive support to the Resident Coordinator in adapting and localizing global communications and advocacy priorities promoting the work of the United Nations.
• Provide substantive support to the Resident Coordinator and UN Country Team (UNCT) in designing, implementing and monitoring the UN joint communications strategy, promoting the UN Sustainable Development Cooperation Framework (UNSDCF) as a key instrument for planning and implementing UN development activities in the country, in support of the implementation of the 2030 Agenda for Sustainable Development.
• Act as UN spokesperson in the work region; liaise with national and international media on UN activities and programmes related to the work region as well as on global UN issues and campaigns; organize and chair press briefings and media stakeouts; issue press releases and media statements; assist the Resident Coordinator and UN Country Team members with their media engagements.
• Manage internal and external digital communications platforms such as the UNCT website, official UNCT social media accounts, intranet and on-line collaboration platforms. Plan and facilitate the development and implementation of a digital content strategy for UNCT websites and social media and contribute to the development of key UNCT communications and advocacy products.
• Provide diverse materials (briefings, speeches, questions and answers, etc.), technical and policy advice on highly complex communications issues related to the operation of the centre and/or related to the work region to the Resident Coordinator and the Under-Secretary-General for Global Communications and other UN senior officials; provide UN Headquarters with media reports regarding highly complex conditions and public attitudes towards the UN in the work region; ensure that the policies and activities of the UN are communicated accurately and promptly, within highly complex political, substantive and/or operational situations, to the national authorities.
• In close coordination with the Resident Coordinator, lead and supervise activities to promote and coordinate the communications aspect of visits by the Secretary-General, UN senior officials, and/or UN delegations to the work region.
• Ensure that the outputs produced by the centre maintain high-quality standards and comply with the relevant mandates of DGC and that reports are clearly written, timely, objective and based on comprehensive data; report to intergovernmental bodies on programmatic and/or substantive issues, as appropriate, particularly those presented in biannual and/or annual reports; and present position papers and reports to intergovernmental bodies, as appropriate.
• Manage the promotion of joint communications activities between DGC and UN System entities and organs in the work region; conceptualize a strategy for strengthening the communications impact of the Organization in the work region as part of the United Nations Communications Group (UNCG); lead coordinated UN system communications support and provide strategic communications guidance and crisis communications support to the UNCG and other UN programmes and organs based in the work region; serve as chair of the UNCG.
• Supervise the organization of meetings, seminars, etc. relating to the communications aspects of substantive issues in the work region; in matters related to communications, lead international, regional or national meetings, supervising programmatic and/or substantive and organizational discussions with representatives of other institutions; represent the information centre at international, regional or national meetings and at UN interagency meetings, seminars, etc. on substantive issues.
• Ensure appropriate tools and methods are in place and used to measure and evaluate impact with timely reports to UN Headquarters.
• Build and strengthen synergies with other DGC field offices and RCs and UNCTs in the region/sub-region and with UNICs working in the same language.
• Perform other duties and special functions, as required by UN Headquarters.
PROFESSIONALISM: Demonstrated knowledge of communications, including audience-focused strategic communications and crisis communications; proven ability to implement effective media campaigns and to develop traditional and digital media products and activities targeting the media; ability to identify communications opportunities and problems and to articulate these to clients. Ability to advise on communications challenges, assess communications environments and develop and implement communication strategies in the work region with various promotional techniques. Ability to make decisions with an eye to the impact on others and on the Organization and to apply rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
An advanced university degree (Master's degree or equivalent) in journalism, communication, public information, international relations or a related field is required. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of 10 years of progressively responsible experience, including four years at the international level, communications, journalism, international relations or related area is required.
Experience developing and implementing strategic, multimedia communications campaigns, public speaking, and working in and with traditional and digital media is required.
Experience in resource administration, including budget preparation, human resources management and/or conflict management and resource mobilization is required.
Experience supervising an office, unit or section (of at least 5 people) within the United Nations common system or a comparable international organization is desirable.
Experience with the political, social, and economic context of Mexico and the sub-region of responsibility is desirable.
Experience working in communications, including crisis communications, in the United Nations common system or a comparable international organization is desirable.
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English and Spanish is required. Knowledge of other UN official languages is desirable.
L’évaluation des candidats qualifiés pourrait inclure un exercice d’évaluation, pouvant être suivi d’un entretien d’appréciation des compétences.
•Ce poste n’est vacant que pour une période provisoire s’achevant le [date]. Si le candidat sélectionné est un fonctionnaire du Secrétariat de l’Organisation des Nations Unies, il s’agira d’une affectation temporaire.
• Si cette affectation temporaire peut permettre au candidat sélectionné d’acquérir de l’expérience, elle ne porte que sur une période limitée et ne préjuge en rien de la sélection du futur titulaire du poste.
• Selon les modalités de financement du poste à pourvoir, le droit de faire acte de candidature pourrait être limité aux candidats basés dans le lieu d’affectation concerné.
• Pour cette vacance de poste temporaire, le droit de faire acte de candidature pourrait être limité aux « candidats internes », qui ont été recrutés à l’issue d’un concours, dont les modalités sont prévues par la disposition 4.16 du Règlement du personnel, ou d’une procédure de sélection sanctionnée par un organe central de contrôle, comme prévu par la disposition 4.15 dudit Règlement.
• Les fonctionnaires des organisations appliquant le régime commun des Nations Unies qui atteindront l’âge réglementaire de départ à la retraite au cours de la période considérée ne peuvent pas se porter candidats.Le fait de faire acte de candidature ou d’être sélectionné pour cette vacance de poste temporaire est sans effet sur l’âge réglementaire de départ à la retraite, cette date ne pouvant être repoussée.
•Les retraités ayant dépassé l’âge de départ obligatoire à la retraite qui souhaitent être considérés pour cet emploi temporaire, doivent sélectionner “départ à la retraite” pour le motif de leur depart. Les retraités ne peuvent être employés par l’Organisation que si les conditions suivantes sont remplies : (a) L’Organisation ne peut faire face à ses besoins opérationnels, aucun fonctionnaire qualifié n’étant disponible pour exercer les fonctions considérées; (b) L’engagement proposé n’a pas d’effets préjudiciables sur les perspectives de carrière ou les possibilités de réaffectation d’autres fonctionnaires et constitue un moyen économique et rationnel de répondre aux besoins du service.
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.
Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.
La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.
Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.
Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.
Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.
L’ONU NE PERÇOIT DE FRAIS À AUCUN STADE DU RECRUTEMENT (DÉPÔT OU TRAITEMENT DE LA CANDIDATURE, ENTRETIEN, FORMATION, ETC.), ET ELLE NE DEMANDE AUCUNE INFORMATION BANCAIRE.