This position is located in the Pension Entitlements Section within Operations of the Secretariat of the United Nations Joint Staff Pension Fund (UNJSPF). The Pension Entitlements Section is responsible for the calculation and processing of entitlements. The incumbent reports to the Benefits Officer , Task force Lead or the Chief of Section.
Under the supervision of a Benefits Officer or Task Force Lead in the Pension Entitlements Section of the Pension Fund, the Benefits Assistant will be responsible for the following duties: -
- Provide information to individual participants and retirees/beneficiaries as well as administrative staff of member organizations of the Pension Fund with respect to participation, entitlements and benefits, including validation, restoration and all benefit options available.
- Draft routine correspondence and respond to pension inquiries.
- Undertake necessary research in order to provide accurate information, ensuring response conforms to the provisions of the rules and regulations of the Pension Fund, and contact appropriate member organisations to resolve issues.
- Assist in the determination of eligibility and enroll new entrants.
- Monitor and record all changes of status, e.g., family history, change in employment situations.
- Originate and update pension files from enrollment to separation ensuring that all documentation has been received.
- Initiate other administrative actions or procedures required by changes in the status of individuals or in the pension plan.
- Calculate estimates of future benefit options as well as estimates under the Pension Adjustment System.
- Calculate withdrawal/residual settlements, transfer of pension rights and all types of periodic pension benefits such as retirement, early retirement, disability, deferred retirement, survivors and related benefits, including the application of the Pension Adjustment System.
- Review documentation required for proof of residence and changes in country of residence to determine eligibility and effective date.
- Participate in the standardization of procedures and text for communications originated by the Section.
- Participate in training activities related to the Section's work, including preparation of drafts and training material; compilation of relevant information; and provision of training to individuals outside the Section.
- Perform other related duties, as assigned.
Professionalism:
-Ability to maintain accurate records, interpret and analyse a wide variety of data.
- Ability to identify and resolve data discrepancies and other problems.
- Demonstrated use of initiative and ability to make appropriate linkages in work processes and anticipate next steps.
-Ability to maintain accurate records, identify/resolve data discrepancies and other problems.
-Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
Teamwork:
-Works collaboratively with colleagues to achieve organizational goals-Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing:-Develops clear goals that are consistent with agreed strategies-Identifies priority activities and assignments; adjusts priorities as required-Allocates appropriate amount of time and resources for completing work-Foresees risks and allows for contingencies when planning-Monitors and adjusts plans and actions as necessary-Uses time efficiently.
High school diploma or equivalent.
A minimum of three years of experience in employee benefits administration or related area is required.
Experience using MS Office applications such as Word, Excel, Access and PowerPoint is desirable.
Experience in using transaction processing systems and reviewing the corresponding computer output is desirable.
Experience in an employee benefit scheme is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Notes:
•A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.
•Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.
•Subject to the funding source of the position, this temporary job opening may be limited to candidates based at the duty station.
•While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.
•The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.
•Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
•For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.
•The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English.
The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly. The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.
Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. An impeccable record for integrity and professional ethical standards is essential.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia; or the United Nations Accounting or Statistical Assistant Examination at the United Nations Headquarters may be accepted in lieu of the GGST.
Les candidats devront répondre aux exigences de l’Article 101, paragraphe 3, de la Charte ainsi qu’aux conditions requises pour le poste. Les Nations Unies s’attendent aux plus hautes qualités de travail, de compétence et d’intégrité chez l’ensemble de son personnel, ce qui inclut le respect des droits de l’homme et du droit humanitaire. En conséquence, les candidats pourront être sujets à des procédures de vérification contrôlant, sans s’y limiter, leur perpétration, ou accusation de perpétration, de délit et/ou de violation des droits de l’homme et du droit humanitaire international.
Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. (Charte des Nations Unies - Chapitre III, Article 8). Le Secrétariat des Nations Unies est un espace non-fumeurs.
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