Job Opening

Posting Title: Chief, Pension Entitlements Section, P5
Department/Office: United Nations Joint Staff Pension Fund - Pension Administration
Duty Station: GENEVA
Posting Period: 14 May 2021 - 27 June 2021
Job Opening Number: 21-Administration-UNJSPF PA-154640-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The UNJSPF is an inter-agency body established by the United Nations General Assembly in 1949. The Pension Fund pays benefits in 17 currencies to more than 70,000 beneficiaries who reside in 190 countries, and services more than 130,000 participants who work in the 25 Member Organizations of the Pension Fund.

The Pension Entitlements Section of the Pension Administration of the United Nations Joint Staff Pension Fund (UNJSPF) is responsible for fund participation and for the calculation and processing of pension entitlements. The Chief, Pension Entitlements Section in Geneva reports to the Chief of Operations of UNJSPF.


Within delegated authority, the Chief, Pension Entitlements Section has the following responsibilities:
. Plans, directs and oversees the management of the activities undertaken by the Section which is entrusted with administering and managing the participation, separation and post-retirement processes (including the determination and calculation of all types of pension benefits as well as the complex Pension Adjustment System).
. Develops and implements methods, documents, procedures and best practices to ensure effective training and client servicing.
. Provides substantive input and policy guidance to senior management for the preparation of position papers and reports to the Fund's governing body, the United Nations Joint Staff Pension Board (UNJSPB), on benefits and entitlements by undertaking studies to identify the differences between the existing pension plan and changes recommended or under consideration by the UNJSPB, or approved by the General Assembly, analysing the impact of such changes on the determination and processing of benefits, making projections of the overall impact of the changes on work-flow, formulating recommendations on the most efficient way of incorporating the changes into the plan.
. Identifies and recommends solutions to complex questions regarding general issues or individual cases, providing guidance on such matters to staff and other interested parties.
. Ensures that the outputs produced by the Section maintain high quality standards.
. In co-ordination with the Information Management Systems Service (and the Financial Services Section and the PES New York) provides analysis and other technical input (including specifications and the setting up of test routines) in respect of all systems utilised by the Section and participates in the design and evaluation of new and enhanced systems and ensures the implementation of changes in the Regulations and Rules Fund or of the Pension Adjustment System as approved by the General Assembly.
. Represents Pension Administration, at the inter-agency level, in respect of the determination and clarification of procedures and practices regarding the management of Pension Fund participation and separation activities including providing procedures and practices to Secretaries of local Staff Pension Committees and other administrative staff of member organizations so as to ensure that the Fund is provided with timely, accurate and clearly presented pension information for the processing of benefits. Counsels and advises Executive and Administrative personnel and other officials of member organizations regarding issues pertaining to Fund entitlements.
. Responsible for general administrative tasks, including preparing the budget, the implementation and review of performance monitoring or liaising with UNOG on general support and administrative matters.
. Supervises and manages staff of the Section and directs and oversees staff performance evaluation process and recruitment taking due account of the needs of the organization, gender balance and other institutional values.
. Undertakes special studies and analysis when requested.


Professionalism: Knowledge and understanding of the UNJSPF Regulations, Rules and Pension Adjustment System; Knowledge of pension administration and specifically with regard to Benefit Entitlements; Ability to provide specialist advice on pension entitlement issues; Ability to produce high quality reports and papers on technical issues related to pension administration and entitlements; Ability to review and edit the work of others; Ability to apply UNJSPF rules, regulations, policies and guidelines desirable; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.


Advanced university degree (Master's degree or equivalent degree) in finance, human resources management, business administration, public administration, or related field is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of ten years of progressively responsible experience in the area of employee benefits schemes, pension entitlement calculations, pension related insurance administration, human resources administration or payroll or related area.
Five years of experience in managing teams is desirable.
Experience in pension administration in the UN Common System, similar national or international organization is desirable.
Experience with ERP system is desirable.
Experience in working in defined benefits pension schemes is desirable.
Experience with organizational change management is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is required. Knowledge of another UN official language is also desirable.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the UNJSPF and the UN Secretariat.

Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The UNJSPF is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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