Job Opening

Posting Title: STAFF COUNSELLOR (Temporary Job Opening), P4 (Temporary Job Opening)
Department/Office: United Nations Office at Geneva
Duty Station: GENEVA
Posting Period: 12 May 2021 - 18 May 2021
Job Opening Number: 21-Human Resources-UNOG-155497-J-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The position is located in the Staff Counsellor's Office, Human Resources Management Service, Division of Administration at the United Nations Office at Geneva (UNOG). The incumbent reports to the Chief, Human Resources Management Service.


Within delegated authority, the incumbent will be responsible for the following duties:

Staff Welfare Counseling and training
- Develops counselling and support programmes for the prevention, identification and resolution of problems impairing staff members' well-being and mental health, and other professional or personal issues with a view to promoting personal welfare and enhancing effectiveness and motivation ; facilitates interface with the various services and resources of the Organization. Oversees their implementation.
- Provides a safe, confidential, respectful environment for staff members ; provides referrals for appropriate diagnosis, treatment and assistance; and maintains the connection between workplace and community resources that provide such services;
- Collaborates closely together with colleagues from Human Resources, the Staff Coordinating Council, Medical Services, Ombudsman, CLM and other services within the Organisation;
- Provides expert training, consultation and psychological support in the prevention, identification and resolution of issues related to staff members' well-being and mental health by developing and delivering tailored workshops and webinar/dialogues.
- Participates in the the UNOG Working group on staff well-being.
- Actively promotes and advocates for the implementation of the Mental Health Strategy (2018 to 2023), including attending meetings and collaborating on events with UNHQ and the network of staff counsellors.

Development of policies and procedures
- Actively participates/takes the lead in the development of policies and procedures governing employees’ relations within the workplace and identifies potential areas or issues that would benefit from stress reducing measures, and makes recommendations on possible solutions.

Overall Management
- Oversees administrative responsibilities of the Staff Counsellor's Office including but not limited to participation in newcomer's induction training, pre-retirement programmes, memorial ceremonies, lead and coordinate actions following the death-in-service of a staff member.
- Ensures that all aspects and staff of the Staff Counselling and Welfare Unit adhere to agreed professional standards including utmost confidentiality. Provides supervision, guidance and leadership to the staff in the Staff Counselling and Welfare Unit.
- Performs other related duties, such as oversees the management of the Staff Benevolent Fund;.


Broad knowledge of all facets of the field of counseling and the ability to provide a confidential environment in which others can talk and act without fear or repercussions within a climate of established trust; Ability to effectively manage crisis situations which involve diverse actors and stakeholders. Ability to coordinate and consult with other relevant specialist services in the Organization as per its cross-cutting functional scope which includes staff administration, Human Resources policy as well as Medical Services in respect of emergencies, support and related administrative functions; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Client Orientation:
Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Building Trust:
Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidences in colleagues, staff members and clients; gives proper credit to others; follows through on agreed upon actions; treats sensitive or confidential information appropriately.


Advanced university degree (Master’s degree or equivalent degree) in clinical psychology or counselling psychology, or related area is required.
A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, stress management, cross-cultural communication, and psychological assessment is desirable.

Work Experience

A minimum of seven years of progressively responsible professional experience in staff clinical counselling, mental health, cross cultural communications, counselling, psychiatry, clinical psychology, clinical social work or related areas is required.
Experience working in an international organization is desirable.
Experience in developing policies and procedures related to staff well-being and mental health is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available until 31 August 2021. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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