vacance de poste

Intitulé publication: Senior Cloud and DevOps Specialist
Département / Bureau: Organisation de l'aviation civile internationale
Lieu d'affectation: MONTREAL
Période de candidature: 17 juin 2021 - 19 septembre 2021
No de l’appel á candidature: 21-International Civil Aviation Organization-157963-Consultant
Staffing Exercise N/A
Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité
Désolé, cet appel à candidature n'est plus disponible.
Result of Service

The incumbent reports to the System Officer, H/CSIM, ICT Section, ADB, with whom s/he consults on complex issues. He/she will lead efforts to develop a business and technology architecture outlook of the organization, with focus on some specific business areas. The incumbent will secondarily report to H/EAPM on matters concerning enterprise architecture and project management.

Work Location


Expected duration

It should be noted that this consultancy is to be filled on a full-time basis for an initial period of Six (6) months.

Duties and Responsibilities


The Bureau of Administration and Services (ADB) plays a lead role in the effective and efficient administrative management of the Organization by ensuring the provision of high-quality physical and human resources, by applying the highest standards of work ethics and conduct, and by using results based management skills and tools to support the Organization in implementing its Strategic Objectives, in order to serve all stakeholders of the world aviation community.

The Information, Communication and Technology (ICT) section is responsible for the planning, development and management of the IT services of the Organization. This includes the formulation and implementation of strategies for the modernization of the Organization's computer applications and systems, as well as the introduction of integrated information management systems with a view to improve the efficiency and effectiveness of the Organization's business processes.

The International Civil Aviation Organization (ICAO) is seeking a Senior Cloud and DevOps Specialist for the ICT section. The Core Services and Infrastructure Management (CSIM), under the supervision of C/ICT, oversees the following:

• The core system services including the establishment, maintenance, and management of operating systems on servers, workstations, storage and Storage Area Network (SAN) operations, implementation as well as the management of the Network Infrastructure
• Office automation and Service Operations, oversight of the Help desk, as well as the management of application services like Email, Office Applications, first-level user support, service management, and ICT asset acquisition and management including their maintenance and inventory
• Telephony, Conference Support and Delegation Services including the management and deployment of Telephony services, supporting meetings, events, and delivering ad-hoc support services for Resident Delegations

Function 1 Serve as Cloud Expert /Architecture
As a Cloud Expert/Architect, applies a structured Architecture approach and methodology for designing the Cloud Foundations and Solutions of ICAO business and technology architecture, achieving results such as:

• Design and implement the Architecture and the deployment of the Azure Foundations with the help of Microsoft
• Design and implement the Architecture and the deployment of the AWS Foundations
• Provide guidance for workload migration in the Cloud
• Work with several development teams in creating, enhancing, and expanding the Cloud Foundations and application portfolio
• Provide good insight to the approaches and technologies related to development operations
• Elevate our products’ automated delivery pipelines
• Collaborate with architects, managers, product managers, and engineers to establish architecture direction
• Keep abreast of new technology, including implementation of proof of concepts
• Mentor engineers and others in Cloud technologies and architecture
• Work the Business Architects to design Cloud Solutions
• Migrating from monolithic to distributed architectures
• Design DR solutions based on Azure Site-Recovery services

Function 2 Serve as Cloud DevOps Expert/SRE
As a Cloud DevOps Expert, applies a structured approach and methodology for automating the deployment and the maintenance of the ICAO business and technology cloud solutions, demonstrate and provide results such as:

• Provide knowledge of configuration management patterns, approaches, and tools
• Lead the Cloud DevOps/SRE Infrastructure as Code Practice
• Prepare Infrastructure as Code templates for the Cloud Service Catalog
• Mentor and coach the admins to the new Cloud Operational model
• Automate the delivery to any new ICAO solutions in the Cloud or as part of the Cloud Migration projects
• Automate the Cloud Operations and ensure the auto healing and scalability to avoid outages
• Design and implement automated delivery models using Blue/Green or Canary deployment

Function 3 Serve as Cloud Expert O365 (Core Services)
Provide effective collaboration and facilitation across team members, achieving results such as:

• Assist and support M365 front-line teams in solving technical issues with guidance and real-time coaching
• Act as a reference on specific M365 products for front-line teams
• Resolve advanced cases and answer complex technical questions related to M365 products of expertise
• Ensure the best high-quality customer service when troubleshooting complex product-related issues
• Perform administration of Enterprise versions of Windows Server, Exchange Server, SharePoint Server, Skype for Business Server or Lync Server
• Perform Migration to Office 365 services
• Knowledge and experience in creating and running PowerShell scripts
• In-depth knowledge of one or more of the following products: Exchange, SharePoint, Azure, Skype for Business, Lync, Teams, Security, Azure and/or Intune
• Manage Azure Active Directory (B2B) and Conditional Access

Function 4 Serve as Infrastructure Services Operations (Core Services)
Provide effective collaboration and facilitation across team members, achieving results such as:
• Perform administration of Microsoft Windows 2016 and 2019
• Perform Administration and operations of network technologies like Cisco, Checkpoint and F5
• Perform Administration and management of Skype for Business
• Perform Administration and management of Nutanix Hyperconverged Infrastructure
• Perform Administration and management of Microsoft Hyper-V

Function 5 Others
Perform other related duties as assigned

Qualifications/special skills

Academic Qualifications: Essential

- Bachelor's degree in Computer Science, Engineering or other relevant field experience
- Training and certification in Cloud Technologies (Microsoft, AWS)
- Training and certification in DevOps Technologies (Terraform, Ansible, Azure DevOps, Jenkins)

Experience: Essential
• 5+ years of experience in Infrastructure Management
• 3+ years hands on experience in Cloud Technologies
• 3+years hands on experience in DevOps Technologies

• Experience working on critical cloud and SaaS operations
• Experience with Azure infrastructure and monitoring
• Experience with AWS infrastructure and monitoring
• Experience with Azure and AWS CLI, and one or more scripting language (PowerShell, Bash, Perl, Python)
• Experience establishing CI/CD pipelines
• Experience with Azure DevOps pipelines
• Experience creating continuous build environments
• Experience in building Infrastructure as code using Terraform and Ansible
• Experience and knowledge on Containers, Azure AKS, Azure Service Fabric, Azure AppService, AWS ECS/EKS, AWS API Gateway
• Knowledge of server-less architectures such as Azure Functions, AWS Lambda
• Experience with Database automation Azure SQL and AWS RDS
• Hold official Cloud certifications – AWS SA , AZ -300, AWS Cloud Practitioner or AZ-900 or relevant
• Have 3 to 5 years of experience with Office 365 or Microsoft 365

Desirable experience:
• Knowledge of ICAO and familiarity with its business domain

• Fluent reading, writing and speaking abilities in English

• A working knowledge of a second language of the Organization (Arabic, Chinese, French, Russian, or Spanish)

Additional Information

Please note that the daily rate for Band C varies from CAD $ 320 to CAD $ 580. Work schedule and attendance will vary depending on the needs. Part of the consultancy services are expected to be delivered at the ICAO HQ premises, and part remotely from the consultant location.

Aucun frais de dossier


Désolé, cet appel à candidature n'est plus disponible.
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