Job Opening

Posting Title: Change and Project Management Officer, P3
Job Code Title: CHANGE AND PROJECT MANAGEMENT OFFICER
Department/Office: Department of Management Strategy, Policy and Compliance Business Transformation and Accountability Division
Duty Station: NEW YORK
Posting Period: 16 August 2021 - 29 September 2021
Job Opening Number: 21-Management and Analysis-DMSPC BTAD-159998-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Business Transformation and Project Management Section of the Analytics and Project Management Service, in the Business Transformation and Accountability Division (BTAD) of the Department of Management Strategy, Policy and Compliance (DMSPC). The Change and Project Management Officer reports to the Senior Change and Project Management Officer (Programme Officer), P-5. The focus of this job is the implementation, monitoring and evaluation of programmes, operations and other activities in a particular functional area.

For more information, please visit https://www.un.org/management/content/our-offices.

Responsibilities

Within delegated authority, the Change and Project Management Officer will be responsible for the following duties:

•Supports all major activities within the Business Transformation and Project Management Section of the Division of Business Transformation and Accountability (BTAD).
•Assists in ensuring that the UN Secretariat’s business model is aligned with evolving mandates and changing operational environments.
•Supports the continual refinement of business strategy based on anticipated client needs.
•Monitors new trends, keeps abreast of industry best practices and proactively identifies opportunities to innovate.
•Supports project management major transformation projects.
•Assists in project and change management training and guidance and supports departments/offices/missions in structural or process changes arising from new mandates.
•Ensures that transformation projects are designed, consulted, communicated and implemented according to best practices in change management.
•Supports effective project management by capturing and documenting the project scope and business requirements, specifying deliverables, estimating resources and timelines and monitoring progress against the project plan.
•Contributes to all major activities within the Business Transformation and Project Management Unit of the Division of Business Transformation and Accountability (BTAD).
•Works with key clients to identify change management issues and facilitate the development, implementation and evaluation of assigned projects to prepare and support organizational change, whether on the global Secretariat scale or on a specific topical issue. This includes, but is not limited to, reform initiatives, enterprise resource planning (ERP) solutions, management initiatives and thematic or ad hoc agenda items relating to organizational change.
•Assists in the management of risks, issues and changes on the project and ensures key stakeholders are aware of such issues.
•Develops risk mitigation plan where applicable.
•Ensures cross-functional integration of business areas (HR, finance, budget, et al) and engages stakeholders by maintaining communications and seeking feedback, as required.
•Identifies and implements technology solutions that support change and project management following policies and procedures set by the Office of Information and Communications Technology (OICT). •Documents and writes related procedures.
•Keeps abreast of related innovations, including those in information technology, that move change and project management forward and, in collaboration with OICT, determines the need for testing and evaluating new solutions.
•Carries out basic research on selected aspects of programmes, operations and other activities, etc., to include collecting, analyzing and presenting statistical data and other information gathered from diverse sources.
•Develops innovative ways of presenting information gathered from diverse sources.
•Assists in performing consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.
•Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions.
•Contributes to the preparation of various written outputs, e.g. background papers, analytical notes, substantial sections of reports and studies, inputs to publications, etc.
•Provides administrative and substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of background documents and presentations, etc. Undertakes outreach activities; participates in the development of training workshops, seminars, etc.; participates in and makes presentations on assigned topics/activities. •Participates in field missions, and drafting of mission summaries, etc.
•Coordinates activities related to budget funding (project preparation and submissions, progress reports, financial statements, etc.) and preparation of related documents/reports (pledging, work programme, programme budget, etc.).
•Performs other duties as required.

Competencies

Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to change and project management. Ability to carry out organization-wide projects while ensuring the use of best practices, tailored to the Organization. Ability to incorporate relevant design methodologies such as design thinking into change management policies, thereby facilitating the implementation of organizational change and projects. Ability to apply judgment in the context of assignments given, including the planning of assigned work and the management of conflicting priorities. Shows pride in work and achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in business administration, management, information management, or a related field. A first-level university degree in combination with two additional years of relevant work experience may be accepted in lieu of the advanced university degree in the specified fields of studies.

Certification in project management, such as Prince 2, PMBok or equivalent, is required.

Work Experience

A minimum of five years of progressively responsible professional experience in project management, change management or related area is required.
Experience as a project officer for automation, systems implementation or other information technology (IT) projects is required.
Experience with large scale implementation of organizational change initiatives or major business transformation projects is desirable.
Experience in preparing written outputs including background papers, analytical notes, reports etc. is desirable.
Experience in the UN system or comparable international organizations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official United Nations Language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 December 2019, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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