Job Opening

Posting Title: Consultant
Department/Office: Office of Internal Oversight Services
Duty Station: NEW YORK
Posting Period: 02 September 2021 - 29 September 2021
Job Opening Number: 21-Office of Internal Oversight Services-160839-Consultant
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Result of Service

The objective of the external assessment is to provide an independent review of whether the OIOS investigations function is working in the manner expected, efficiently and effectively, and in accordance with the OIOS mandate, United Nations regulatory framework and applicable professional standards.

Work Location

United Nations Headquarters New York

Expected duration

The external assessment, including the issuance of the report should be completed within six months.

Duties and Responsibilities

In accordance with the Terms of Reference for an External Assessment of the OIOS Investigations function (dated June 2021 and available on the OIOS website), this consultancy service is located in the Office of the Under-Secretary-General of Internal Oversight Services (OUSG/OIOS) in New York. The consultant will form part of an assessment team comprised of two or more qualified individuals who have significant experience and recognized credentials in leading investigation functions in multilateral organizations.

The Office of Internal Oversight Services (OIOS) is an independent office reporting to the Secretary-General and to the General Assembly. The Investigations Division (ID) follows up on reports of possible violations or rules and regulations, mismanagement, misconduct, waste of resources, sexual harassment, or abuse of authority.

The consultant will be responsible for the following duties:

a) Examine the policy framework for the OIOS investigations function to assess its adequacy to fulfill the OIOS mandate for investigations.

b) Review and assess the organizational structure of the division, degree of specialization of investigators, and training and professional development approaches for preparing investigators in conducting various types of investigations.

c) Review the operating practices of the Investigations Division including: (i) systems used to trigger the investigation process; (ii) case assessment/management methodology and current mechanism for referrals, as well as potential risks with reliance on lay panels; (iii) investigation methodology; and (iv) reporting.

d) Review and assess the appropriateness of the division’s protocols and practices for handling retaliation cases and informing individuals who file complaints and the subjects of investigations, of the status of their cases.

e) Review and assess the relationship between number of investigations, number of investigators and average timeframes for completing investigations and provide recommendations, to the extent appropriate, for reducing timeframes.

f) Review and assess the number of investigation reports issued per year as compared with the number of investigators in OIOS/ID. This analysis should also help assess the adequacy of resources in other offices to effectively manage subsequent stages of the disciplinary processes.

g) Review the circumstances under which OIOS carries out, upon request, investigations for alleged misconduct occurring within United Nations entities outside of the Secretariat, including: (i) the sufficiency of steps taken to ensure cooperation with the OIOS investigation; and (ii) the adequacy of resources.

h) Formulate concrete recommendations for addressing any issues with the conduct of the OIOS investigations function including, as appropriate, the length of time for the completion of investigations, the caseloads of investigators, and the investigation of cases involving sexual harassment and discrimination.

i) Review and assess the reporting and performance metrics that ID uses to inform stakeholders of its activities and outcomes with a view to identifying opportunities for improvement.

j) Review lessons learned from coordination efforts with other investigation services with a view to identifying opportunities for streamlining of efforts and processes and ensuring consistency and quality of investigations.

Qualifications/special skills

Academic Qualifications: An advanced university degree (Master's degree or equivalent degree) in Investigations, Political Science, International Affairs, Social Sciences, Law, Business Administration, Public Administration or a related field is required.

At least 10 years of relevant professional experience in leading investigation functions in multilateral organizations. This can include former staff from the investigation offices represented at the Conference of International Investigators and/or external experts with experience in the conduct of such reviews. Due regard will be paid to gender and geographic diversity in selecting the external assessment team.

No Fee


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