Job Opening

Posting Title: Information Architecture and File Plan (SharePoint/Microsoft 365) Consultant
Department/Office: Office of the IIIM-SYRIA
Duty Station: GENEVA
Posting Period: 21 September 2021 - 14 October 2021
Job Opening Number: 21-Syria International, Impartial and Independent Mechanism-164423-Consultant
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Result of Service

Delivery of the work described in Duties and Responsibilities shall be as follows:
- By December 31, 2021:
> Submit a report of gap and risk analysis, identified parameters, implementation plan.
- By February 15, 2022:
> Submit proposed content/record taxonomy, metadata, and content-types for approval.
- By February 25-April 15, 2022:
> Conduct a demo of the proposed configuration to Management, and incorporate inputs.
> Implement the proposed configuration on the test environment and facilitate testing by the Project Team.
> Track and resolve significant issues in a timely manner.
- By April 20-30, 2022:
> Once the proposed configuration is endorsed by management, conduct User (70 staff) and Site Owner/Administrator (10 staff) training and handover.
> Manage the "go-live" of the new configuration into the Production environment according to an agreed project plan in liaison with IIIM Project Team members.

Work Location

Geneva

Expected duration

> Six (6) Months - From November 1, 2021 to April 30, 2022

Duties and Responsibilities

This position is located in the Information Systems Management Section (ISMS) of the International, Impartial and Independent Mechanism for Syria (IIIM). The Information Architecture and File Plan - (SharePoint/Microsoft 365) consultant will report to the Chief of that Section, under the overall direction of the Deputy Head, and be responsible for the following duties:

- Assess IIIM's current information architecture in a Microsoft 365 environment (including SharePoint) and evaluate the way in which information assets arising from functions, activities and transactions are captured, organized, hierarchically structured, protected and preserved. Perform a gap and risk analysis based on best practices, and in comparison, to the IIIM's internal Records Management Assessment and identified requirements.
- Consult with IIIM's functional group representatives to identify and capture requirements and map information assets arising from new functions, activities, and transactions.
- Consult external stakeholders identified by ISMS, including UN ARMS and UN OICT.
- Identify IIIM's core operational processes that create, share, process, and manage information in Microsoft 365 to achieve business objectives, analyze operational problems, and identify and design new workflows, approval, and management processes to solve them.
- Create content/record taxonomy, metadata, and content-types for IIIM's Microsoft 365/SharePoint environment that enhance discovery and plan for digital preservation, based on the UN records management metadata standards, Naming Coventions - Guidelines for Files and Folders, ISO 15489, ISO 23081 and ISO 16175.
- Develop a file plan (file classification scheme) that facilitates record description, control, security, and access controls in line with UN information sensitivity, classification & handling rules, and schedules their retention and disposition, e.g., using labels or corporate policies.
- Collaborate with IIIM Project Team members on an iterative, agile basis to configure the recommended design and solutions- (taxonomy, metadata, and file plan) on the IIIM's SharePoint test environment, minimizing the need for bespoke customization.
- Submit a report of gap and risk analysis, identified parameters, implementation plan, and completion report to agreed schedule.
- Estimating resources required (in cost and time) to continuing operation and maintenance of implemented solution.

The Location of Contract is Geneva and/or the Home Country. One or two trips to Geneva may be required, depending on circumstances.

* The United Nations contracts Consultants and Individual Contractors regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

Qualifications/special skills

Academic Qualifications: - Advanced degree in information management, records and archives management /Information Science/Information Systems. A candidate with first degree will be considered with additional two years of experience in similar positions. 
- Certification in SharePoint/Microsoft 365 Compliance, Information Governance and Records Management.
Experience: A minimum of seven years of work experience in records and information management projects
developing file plans/file classification schemes and retention schedules.
Experience in configuring records management, compliance and information governance in SharePoint and Microsoft 365 business transformation projects.
Language: Fluency in English is required

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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