Job Opening

Department/Office: Department of Global Communications
Duty Station: NEW YORK
Posting Period: 06 October 2021 - 05 November 2021
Job Opening Number: 21-Public Information-DGC-165043-R-New York (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Peace and Security Section/Communication Campaigns Service/Strategic Communication Division/Department of Global Communications (DGC). The incumbent reports to the Chief of Peace and Security Section. The Peace and Security Section promotes UN work on priority peace and security-related issues, including conflict prevention, peacemaking, peacekeeping, peacebuilding, disarmament and counter-terrorism through the design and implementation of global communications strategies; production and dissemination of public information materials; and outreach activities. Additionally it provides strategic communications support and backstopping to public information components of UN peacekeeping and special political missions; and assists in the development of communications policies and standard operating procedures for public information components in UN field peace missions.


Within delegated authority, the incumbent will be responsible for the following duties:

• Updates and edits web content on UN peace and security issues, including UN Peacekeeping website and other relevant websites; checks content for accuracy and timeliness.

• Liaises with relevant departments and contractors (Office of Information and Communication Technology, Department of Peace Operations, Department of Political and Peacebuilding Affairs, peace operations and others) to coordinate content in multiple languages.

• Undertakes design tasks for the Peace and Security Section using relevant software, such as Adobe CC, Tableau and Power BI, formatted for relevant digital channels.

• Graphic design and information design work for print and digital products, such as posters, reports, infographics, ensuring visuals conform to UN branding standards.

• Data visualizations, infographic and/or motion design for peace and security campaign content for digital channels, such as UN Peacekeeping site, among other platforms.

• Provides specialized assistance and support, training and guidance to field missions, and client departments on developing, editing and managing content on using the UN Peace Operation web platform; coordinates the establishment of websites for new peace operations and field offices.

• Advises on user experience and accessibility issues for web content; carries out evaluation of web site performance, including through analytics; Identifies and prepares new material for inclusion in appropriate web pages by: researching and compiling and presenting ideas to improve the UN's peace and security content.

• Acts as technical and content focal point for peace and security pages on the UN intranet (iSeek).

• Performs other duties as assigned.


Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Technological awareness:
Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.


High school diploma or equivalent.

Work Experience

A minimum of five years of progressively responsible experience in public communication, with specific experience in web content management and design is required.

Experience with managing and/or updating Content Management Systems (CMS), such as Drupal, and basic HTML/CSS is required.

Experience in information design, using Adobe Creative Cloud and/or industry-standard visualization tools, such as Illustrator, InDesign, Photoshop, Tableau and/or Power BI required.

Experience in motion or interaction design (including JavaScript, After Effects) is desirable.

Experience in Google Analytics is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.


Candidates should submit at least three links to work demonstrating expertise in information design for digital channels.

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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