Job Opening

Posting Title: CHIEF, OPERATIONS AND RESOURCE MANAGEMENT, P5
Job Code Title: CHIEF, OPERATIONS AND RESOURCE MANAGEMENT
Department/Office: United Nations Integrated Transition Assistance Mission in Sudan
Duty Station: KHARTOUM
Posting Period: 01 October 2021 - 30 October 2021
Job Opening Number: 21-Administration-UNITAMS-165246-R-Khartoum (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The position is located in the United Nations Integrated Transition Assistance Mission in Sudan (UNITAMS). The United Nations Security Council adopted resolution 2524 (2020) authorizing the mandate of UNITAMS which is to assist the political transition, progress towards democratic governance, in the protection and promotion of human rights, and sustainable peace; support peace processes and implementation of future peace agreements; assist peacebuilding, civilian protection and rule of law, in particular in Blue Nile and South Kordofan (the Two Areas) and Darfur; and support the mobilisation of economic and development assistance and coordination of humanitarian assistance.
The position is based in Khartoum and is located in the Office of Chief Mission Support. The incumbent will report to the Chief of Mission Support.

Responsibilities

Within delegated authority, authority, the Chief, Operations and Resource Management will be responsible to bring together strategic and cross-cutting mission support functions with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination related to operational and resourcing activities. The position performs the following responsibilities:

• Provides overall guidance, support and oversight for the effective management of the following functions and components: Human Resources Unit (HRU), Finance and Budget Unit (FBU), Field Technology Unit (FTU), Mission Support Centre (MSC) and Field/Regional Offices where applicable;
• Assists and supports the Chief of Mission Support in providing strategic direction to the above components for the effective fulfilment of the mission support strategies and plans;
• Ensures the development, preparation, coordination and monitoring of strategies and work plans for the administrative activities under the scope of responsibilities and takes the lead in securing the required human, financial, logistic and technological resources to achieve them;
• In cooperation with other offices of the Mission, plans and forecasts staffing, financial, logistic and technology requirements of the Mission;
• Liaises directly with UNHQ offices to ensure mission planning and resource allocation is coherent with HQ priorities, guidance and policy;
• Effectively leads, coordinates and directs all aspects of the Operational Resource Management Pillar as follows:

Human resources management:
• Oversees the overall development and delivery of strategic advisory services in human resources management with a particular focus on planning, policy implementation, self-monitoring and compliance with Key Performance and operational indicators, to ensure that human resources strategies and plans are aligned with overall mission's strategic framework and concepts and are responsive to evolving changes in mandates and phases, operational priorities and the corporate and mission's specific human resources imperatives and targets.

Field technology services:
• Oversees the development and delivery of robust and reliable field technology services (FTS), formerly known as information and communication technology services, in support of the mission's mandate implementation;
• Facilitates the implementation of innovative and intuitive technology solutions that enhances work across mission pillars and facilitates technological problem solving and decision making at all levels;
• Manages the mission information security and its incident response plan.

Field/Regional Offices:
• Oversees the coordination of all operational and resourcing activities of regional offices to ensure their timely set up and provision of human resources, financial and information technology support required for the fulfilment of the mandate of the regional office.

Financial resourcing and performance:
• Oversees the development and delivery of strategic support and business intelligence, including advice to operational counterparts and mission leadership, on financial resourcing and stewardship, organizational performance of the mission, and risk management in line with mission priorities.

Other duties and responsibilities:
• Takes the lead in the development and implementation of special projects such as Disaster Recovery and Business Continuity, Welfare activities as required;
• Manages the mission's service desk operations providing regular management reports on service availability and performance;
• Monitors client experience and advises on programs for continuous service improvement;
• Implements pilot projects and monitors, coordinates and reports on their progress.
• Provides technical and professional response to BOA, OIOS audit observations and ensures that agreed observations are implemented in a timely manner.
• Assumes responsibilities of Certifying Officer for the budget allocation to ORM
• The incumbent is required to chair or be a member of technical and operational bodies.
• Performs other related duties including deputizing for CMS as required.

Competencies

Professionalism:
Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Accountability:
Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Building trust:
Provides an environment in which others can talk and act without fear of repercussion. Manages in a deliberate and predictable way. Operates with transparency; has no hidden agenda. Places confidence in colleagues, staff members and clients. Gives proper credit to others. Follows through on agreed upon actions. Treats sensitive or confidential information appropriately.

Managing performance:
Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Education

Advanced University degree (Master's degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology or related fields is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

At least ten (10) years of progressively responsible and diverse professional experience in public or business administration, human resource management, finance, accounting, field technology or related area is required.

Hands-on-experience with UN administrative/financial policies and practices is an asset.

Experience in providing services to, or in a field operation of the United Nations Common System, or a comparable international organization is desirable.

At least three years of management experience in a Shared Service Center is desirable.

Knowledge of Common Back Office functions in UN Common System is an asset.

Languages

French and English are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required; knowledge of Arabic is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Applying to this job opening carries an expectation to accept the offer, if selected. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. An impeccable record for integrity and professional ethical standards is essential. This is a Position Specific Job Opening (PSJO), where successful candidates would be placed on the roster following a review by a United Nations Central Review Body.
Please note that due to the ongoing situation with COVID-19 and the travel restrictions imposed by national authorities, selected candidates may be required to start the assignment/appointment remotely, in agreement with the hiring manager, and until further notice.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

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