Job Opening

Department/Office: Office Of The Special Envoy Of The Secretary-General On The Great Lakes Region
Duty Station: NAIROBI
Posting Period: 04 October 2021 - 31 October 2021
Job Opening Number: 21-Administration-SESG-165372-F-Nairobi (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

In February 2013, 11 nations signed the PSCF and on 31 January 2014, two more countries became signatories. The Framework aims to help “address the root causes of conflict and put an end to recurring cycles of violence” in eastern DRC and the Great Lakes region of Africa. It represents a renewed drive by the States to end the cycles of devastating conflict which impact stability and development in the region. The African Union (AU), the International Conference on the Great Lakes Region (ICGLR), the Southern African Development Community (SADC), and the United Nations serve as PSCF Guarantor Institutions.

In its Resolution 2098 (2013), the United Nations Security Council welcomed the signing of the PSCF. It called on the Special Envoy of the Secretary-General for the Great Lakes Region, in coordination with the Special Representative of the Secretary-General for the DRC and Head of MONUSCO, to “lead, coordinate and assess the implementation of national and regional commitments under the PSCF, including through the establishment of benchmarks and appropriate follow-up measures.” The Council further encouraged the Special Envoy to “lead a comprehensive political process that includes all relevant stakeholders to address the underlying root causes of the conflict” in the region.

This position is in the Office of the Special Envoy of The Secretary-General for the Great Lakes in Nairobi and the selected candidate will report directly to the Special Envoy.

This is a Fixed Term Job Opening and the selected candidate will serve for an initial period of one year, with a possibility of further extension.

Nairobi is classified as a "B" hardship duty station and a family duty station.


Within delegated authority, the Senior Staff Assistant will carry out a broad range of duties in support of the management and functioning of the Office of the Special Envoy of the Great Lakes Nairobi.

These duties include, but are not limited to, the following:

Assists in the overall administration of the mission, provides substantive and administrative support in managing priorities and workflow in the front office of the SESG, coordinates multiple and diverse activities and work processes to ensure management of directives and decisions.

Provides administrative support to the organization of conferences and meetings, including procurement, liaison with participants etc.

Handles a wide range of administrative duties and processes, including administrative support to all of the SESG’s engagements, leave requests, attendance records, timesheets, travel arrangements, visa applications, expense statement, telecommunications charges, equipment purchase, service sand supply requisitions, conference rooms booking, etc.

Serves as communications link between supervisor and senior staff on behalf of supervisor.

Screens and prioritizes all incoming correspondence, compiles relevant background documents and references, identifies issues requiring the SRSG's attention and refers others to relevant officers for appropriate disposition, monitors and follows-up on actions to be taken.

Performs other duties as assigned.


Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.


High school or equivalent diploma is required. Technical or vocational certificate in administrative services, finance, human resources, business administration or personnel management is a requirement.

Work Experience

At least eight (8) years of progressively responsible experience within the United Nations system, public authorities or other international organizations in the field of administrative services, or in a related field is required.

At least three years of experience working in the office of a senior public official and/or as Personal Assistant to a senior public official is required.

Experience working in the front office of a Special Representative or Special Envoy of the Secretary-General or similar high-ranking official is required.

Experience working in a UN Special Political Mission, UN Peacekeeping Operation, or other UN field operation or similar international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in oral and written English and French is required.


Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice

This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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