Job Opening

Posting Title: Data Management and Reporting Officer, P3 (Temporary Job Opening)
Job Code Title: Data Management and Reporting Officer
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: FO Jordan
Posting Period: 07 October 2021 - 20 October 2021
Job Opening Number: 21-Documentation and Information -UNRWA-165576-J- (E)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The Data Management and Reporting Officer (HP) reports to the Protection and Neutrality Team leader. He/She is assigned to strengthen the information and reporting requirements for strengthening Humanitarian Principles (HP) initiative.


Provides detailed monitoring and project management services, in collaboration with the Data Management Officer, for projects concerning protection and neutrality and coordinates with Headquarters, including the IT Service Centre in Gaza, in ensuring that databases meet the needs of the Protection and Neutrality team.

Prepares reports, including the compilation and collating of information to submit to the Medium Term Strategy; prepares and reviews other reports, including those related to the monthly snapshot, monthly summary, ongoing Emergency Appeal indicators, Syria Emergency Appeal, and the like; compiles inputs on best practices and lessons learned.

Produces protection and humanitarian principles reports, including international human rights mechanisms, UN, donors, other reports and ad hoc requests on international human rights and protection issues and the living conditions of Palestine refugees and their access to services.

Supports engagement with end users to support value-added business process improvements that will contribute to enhanced Agency performance and data transparency to support evidence-based decisions (i.e., in particular using combined data streams to generate more detailed profiles sourced from different systems).

Develops and maintains detailed project management set milestones and monitors progress against set timelines and resource availability and requirements throughout the project period.

Prepares reports on integrated checks and violations of humanitarian principles in UNRWA installations and premises.

Leads, monitors and reports on protection and humanitarian principles data, including relevant trend analysis; prepares reports for UNRWA management and for other purposes, including ad-hoc inquiries from various internal and external stakeholders; coordinates data integration, completeness and accuracy across enterprise systems and reports to enable monitoring on the proper use of the Agency’s contract modalities as well as other areas identified by the Executive Office and the Protection and Neutrality Team Leader.

Manages the design, creation, implementation, maintenance and support to a variety of moderate to complex reports; develops and updates dashboards to assist HQ and JFO in workforce planning, monitoring, internal/external audits and donor requests for information, utilizing appropriate reporting and visualization tools; researches and supports Protection and Humanitarian Principles staff in the identification of best-fit technology solutions and analytics, best practices and innovations.

Provides other operational support as required, particularly to address gaps in humanitarian and emergency operations.


Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Commitment to continuous learning:
Keeps abreast of new developments in own occupation/profession. Actively seeks to develop oneself professionally and personally. Contributes to the learning of colleagues and subordinates. Shows willingness to learn from others. Seeks feedback to learn and improve.

Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


A university degree from an accredited educational institution in international relations, social sciences, communications, journalism, literature, languages, humanities or a related field.

Work Experience

At least six years of progressively responsible relevant experience in data management, project management and drafting reports.

At least one year of practical data management and reporting experience, preferably in humanitarian and human rights issues and drafting official reports.

A minimum of 2 continuous years of relevant international experience outside UNRWA,
and outside the country(s) of which the candidate is a national or holds citizenship, a passport
or a national identity number.


Excellent command of written and spoken English and working knowledge of Arabic.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and Duration: Temporary Appointment for 6 months with the possibility of further extension subject to availability of funds, need and performance

Within the framework of the Inter-Agency Mobility Agreement, UNRWA will seek to engage staff members from other UN entities under this framework, should they be found suitable for this Temporary Appointment.

The incumbent may be required to travel in the Agency’s areas of operation.

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default.

Relating and Networking
Planning and Organizing
Learning and Researching
Applying Technical Expertise; including the ability to present information and data in a clear and instructive manner

A roster may be created from the selection exercise, and successful candidates may become eligible for a temporary appointment to the same post or a similar post.

Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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