Job Opening

Posting Title: Principal Programme Management Officer, Administration [ERP Solution Architecture and Integration], D1
Job Code Title: Principal Programme Management Officer
Department/Office: Department of Management Strategy, Policy and Compliance Enterprise Resource Planning Project
Duty Station: NEW YORK
Posting Period: 18 October 2021 - 01 December 2021
Job Opening Number: 21-Programme Management-DMSPC ERP-166302-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the ERP Solution Division, United Nations Department of Management Strategy, Policy and Compliance in New York. Reporting to the ERP Director, the position directs the day-to-day implementation of the ERP's work plan, focusing on best practices for the ongoing architecture and integration of the Umoja solution. With a hybrid techno-functional focus, the Principal Officer manage the tightly integrated workstreams of Umoja with defined work areas to assure optimal span of control and effective segregation: the Finance and related functional integration workstreams (FI/CO, SPPM, HCM/PY, and SCM); and, the teams responsible for the related development, technical integration and delivery operations, including Software, Release Management, SAP Security, Applications, ERP BI, and Licensing controls. Since the focus of both posts is interchangeable, the two must therefore possess an all-around techno functional ERP expertise, as they manage the various business requirements including DMSPC, DOS and OICT.

Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.

Umoja transcends organizational, geographical and functional barriers, fostering a culture oftransparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit:


Under the guidance of the ERP Director, the incumbent to lead with the other Principal Programme Management Officers, the formulation and implementation of the ERP's work plan to ensure the ongoing development and maintenance of the ERP solution [Umoja] taking into account both the functional and technical fit of the solution and the evaluation of inter-operability of implemented workstream processes as well as the related software and systems aspects, with particular attention to:

A. Solution Architecture:
- Direct the evaluation and implementation by the ERP teams of all components concerning Umoja's Solution Architecture and the related technology roadmaps, including fit-gap and technical integration assessments and the evaluation of enhancements and upgrade proposals, ensuring holistic determination of cross-functional, cost and effectiveness implications of the same.
- Oversee the analysis of formulated business requirements mapped to the appropriate Umoja solution architecture cross-points in order to translate the same into detailed technical solutions to be built or adjusted taking into account overall integration fitness and their interoperability with the implemented workstream processes as well as with the related software implications in mind.
- Advise senior business counterparts in understanding implications of requirements and proposed changes with respect to impact to organizational entities, process, functional integration, specification of the standard functionality, options for and risks of customization, timeline requirements, etc.

B. Techno-Functional Integration & Development [including upgrade and enhancement plans]:
- Assure sound planning and implementation of techno-functional integration of all developments and process changes across all workstreams and technology of the Umoja solution [such as between FI/CO, SPPM, HCM/PY, and SCM], aswell as the related interfaces to other UN Enterprise and existing UN systems [including the Siebel-based Customer Relationship Management system (CRM) and EMC2 Documentum, etc].
- Oversee the Continuous Improvements program, directing the specific delivery of related development, configuration and system requirements so as to assure proper functioning and continuous enhancement of the Umoja solution. Maintain consistency between the agreed baseline scope and commitments through a documented end-to-end change control process.
- Ensure that implementation of approved upgrade paths and solution roadmaps are supported by preceding feasibility and technical integration plans determining all touch points, dependencies and the related testing scenarios.

C. Systems Administration, Landscape Management and Security
- Oversee and direct the effective operation of the entire landscape of the SAP systems engineering with the related infrastructure connecting points required for the effective operation of the ERP Umoja Solution, including upgrades, finetuning optimization, interfacing, mobile, cloud integration and the corresponding security requirements.
- Oversee the day-to-day administration of the ERP SAP systems and landscape.

D. Delivery and Release management for the respective areas of assignment:
-Oversee the IT planning and release management processes of the Umoja solution, including alignment between infrastructure and application development, through the governance matrix which oversees the ongoing development of the ERP Solution: the ERP's Technical Architecture Review Group [TARG] and the Change Control Board (CCB).

E. Software and Licensing controls:
- Discharge the above responsibilities by assuring the GA mandate for minimal customization and maximal alignment to best ERP and SAP practices, ensuring optimal licensing management.
- Oversee security compliance and harmonization of controls in order to improve the Umoja internal control framework with a focus both on licensing compliance as well as on optimal risk management and cost-optimisation.


Professionalism: Advanced and broad knowledge of the various components of an ERP architecture and operation, including the requirement for effective integration of the scope of processes of the Umoja solution which serve the UN's intertwined operational requirements , such as finance, personnel, contractual services, logistics, supply management, etc, which are usually cross-funded by different financing vehicles and in different fiscal periods. Knowledge of functional areas of relevance to the UN's ERP Public Sector implementation is required, specifically FINANCE (FM, GM, FICO, FS), HR (HCM, OM, Payroll), and SCM (Logistics, S2A/SRM, Demand/Supply Planning).Knowledge of SAP systems and technical areas. Knowledge of Basis and related SAP systems administration. Knowledge of SAP Solution Manager. Ability to provide SAP Landscape architecture advice and support. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Managing Performance: Delegates the appropriate responsibility, accountability and decision making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.


Advanced university degree (Master's degree or equivalent) in Computer Science, Engineering, Business Administration, Finance or related field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of fifteen years of progressively responsible experience in the implementation of computer systems-based solutions for Finance processes and either Supply Change Management or Human Capital Management processes with Finance integration in a public sector global operation is required.

Experience with end-to-end management of an ERP Solution Architecture, encompassing from integration and functional design to build and roll-out of functional solutions as well as the related software configuration, landscape plans, release management and subsequent deployment planning processes is required.

Experience with IPSAS implementation is desirable.

Experience within the UN system or analogous international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is financed by Umoja funding. The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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