Job Opening

Posting Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)
Job Code Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY
Department/Office: Office of Information and Communications Technology
Duty Station: NEW YORK
Posting Period: 03 November 2021 - 01 May 2022
Job Opening Number: 21-Information Management Systems-OICT-167091-J-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This internship is located with the Office of Information and Communications Technology (OICT), under the Operations Support Division. The internship is for three months with an opportunity for extension for an additional three months, depending on the needs of the Office. The internship is UNPAID and full-time. Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.

Applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.

Responsibilities

AREA 1: ANALYTICS AND BUSINESS INTELLIGENCE
• Help analyze the performance across functional areas, including human resources, supply chain, health- care, uniformed support, planning and operational support, HQ facility and administrative support
• Support the analytics teams in preparing data, data models, and surveys
• Develop dashboards and visualizations for senior managers, and provide user support
• Support data mining, optimization, metrics development, and predictive analysis This track focuses on working with data and data models, as well as data visualization

AREA 2: STRATEGIC AND PROJECT SUPPORT
• Help analyze the performance across functional areas, including human resources, supply chain, health- care, uniformed support, planning and operational support, HQ facility and administrative support
• Support work on priority projects such as specific innovation initiatives including managing a SharePoint/Teams hub dedicated to the ongoing pilot project for the Operationalization of Telemedicine Capability for UN Peacekeeping Missions
• Support design, drafting and implementation of strategic priorities such as departmental-wide performance framework, client relationship models, etc.

Other Skills and Requirements:
AREA 1: ANALYTICS AND BUSINESS INTELLIGENCE
• Keen interest in analytics, information management, visualization, and performance optimization
• Strong knowledge of data management techniques, quantitative analysis and methods
• Knowledge of key business tools (e.g. Excel, PowerPivot, PowerPoint)
• Knowledge of analytics tools (e.g. Microsoft SQL, PowerBI, SAP Business Objects, Tableau, Qlik)
• Experience in management analytics, visualization or survey design can be an advantage

AREA 2: STRATEGIC AND PROJECT SUPPORT
• Keen interest in strategy development and management
• Interest or experience in performance management, process redesign, innovation
• Knowledge of project management techniques and approaches
• Strong knowledge of key business tools (e.g. Excel, PowerPoint, Microsoft SharePoint Hub)
• Experience with working in consulting-like projects can be an advantage

Competencies

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education

To qualify for an internship with the United Nations Internship Programme, applicants must
meet one of the following requirements:
(a)Be enrolled in, or have completed, a graduate school programme (second university degree
or equivalent, or higher); or,
(b)Be enrolled in, or have completed, the final academic year of a first university degree
programme (minimum bachelor's level or equivalent).

We are open to a broad range of educational backgrounds. Typically, our interns are pursuing studies in the following areas:
AREA 1: ANALYTICS AND BUSINESS INTELLIGENCE
We seek candidates with relevant coursework in Computer Science, Economics, Statistics, Operations Research, Engineering, Mathematics, Data Visualization or Analytics

AREA 2: STRATEGIC AND PROJECT SUPPORT
We seek candidates with relevant coursework in Business Administration, Management, Strategy Development, Project Management, Operations Research, or Public Administration

Proficiency in standard office automation equipment (e.g. computer, scanner, printer, etc.) and software systems (e.g. Microsoft Windows 7 or similar; Microsoft Office Suite) is required. Familiarity with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms is desirable.

Candidates should also have demonstrated a keen interest in the work of the United Nations and have a personal commitment to the ideals of the United Nations Charter; and the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views;

Work Experience

No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English is required. Knowledge of another official UN language is desirable.

Assessment

Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department.

Potential candidates may be contacted by the hiring manager for further consideration.

Special Notice

To apply:
A complete online application (Cover Note and Personal History Profile) is required. To complete an online application, please create and complete a personal history profile (PHP) and a cover letter in the UN e-Recruitment system (careers.un.org).
Please ensure that you indicate your proficiency in the English language in your PHP.
Please note that incomplete applications with not be reviewed.
The cover note should include:
(1) Title of the degree currently being pursued by the applicant and the specific subjects taken;
(2) Expected graduation date from the degree programme that the applicant is enrolled in;
(3) List the IT skills and software programmes that you are proficient in;
(4) Explain how an internship with the Office of Information and Communications Technology in the United Nations fits within your career plans and why you would be the best candidate for this team.
Please note that due to high volume of applications received, ONLY successful candidates will be contacted.
In your Personal History Profile, be sure to include all past work experiences (if any), education, skills, languages and three references

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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