Job Opening

Posting Title: Systems Analyst Programmer, 15
Job Code Title: Systems Analyst Programmer
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Amman
Posting Period: 22 November 2021 - 05 December 2021
Job Opening Number: 21-Information Management Systems-UNRWA-168563-R- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The Systems Analyst Programmer reports to the Head, Applications Development and Support Section.

Responsibilities

Performs systems analysis on requirements received from the Business Service Management (BSM) Section either on new application requests or on changes to existing applications, participates in converting these into technical specifications and designs, and takes part in their development and implementation.

Performs analysis on support requests, issues and incidents received, suggests solutions and takes part in implementing suggested and approved solutions.

Carries out development and maintenance tasks on application(s) to which assigned following Agile methodologies and standard automation platforms.

Develops and implements detailed system documentation as assigned by the supervisor and maintains these in the automated document repositories.

Coordinates outsourcing arrangements with vendors including monitoring of performance, reporting and recommending corrective actions when needed.

Coordinates with Fields on issues related to software applications including maintaining an inventory of Field-developed applications, verification and certification of applications developed in the Fields, and re-use of these applications.

Competencies

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply:

Planning & organizing;
Relating and networking;
Analyzing;
Communication;
Learning and researching;
Applying technical expertise.

Education

- A university degree from an accredited educational institution in computer science or a related field.

- Formal training in SDLC methodologies, especially Agile and in web/mobile development.

Job - Specific Qualification

- Formal training in SDLC methodologies, especially Agile and in web/mobile development.

Work Experience

At least five years of relevant work experience in the area of software applications development and implementation .

Two years of proven experience in automating one of the functional or service areas UNRWA is active in (refugee registration, relief & social services, education, health management, ERP solutions, etc.).

Experience in Business systems and data analysis, in addition to Application development using MS .Net Framework over RDBMS especially MS SQL, SDLC automation tools, and Office productivity tools.

Knowledge or experience in implementing ERP system or complex multi-functional application systems (desirable)

Experience or knowledge of testing automation tools and DevOps platforms (desirable).

Languages

Very good command of spoken and written English and Arabic.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and duration: Fixed-term appointment of 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be
rescinded.

Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Equivalency
When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

The Systems Analyst Programmer Officer may be required to travel frequently in the Agency's area of operations.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

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