Job Opening

Posting Title: CHIEF OF SERVICE, PUBLIC INFORMATION, D1 (Temporary Job Opening)
Department/Office: United Nations Mission in the Republic of South Sudan
Duty Station: Juba
Posting Period: 21 December 2021 - 03 January 2022
Job Opening Number: 21-Public Information-UNMISS-171252-J- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in Juba, the Headquarters of the United Nations Mission in South Sudan (UNMISS). The Principal Public Information Officer reports directly to the Special Representative of the Secretary-General (SRSG).


Within delegated authority, the Chief of Service, Public Information Officer will be responsible for the following duties:

Lead the substantive work programme of the public information component of the Mission
• As a member of the core senior management team, serve as principle strategic communications adviser to the Mission and to the Special Representative of the Secretary-General (SRSG) and report to him/her on issues related to communication activities and programs as well as media strategy and policy.
• Formulate, implement, and manage the Mission’s integrated public information and communication strategy, covering the Mission's external strategic communications activities.

*Develop, integrate, and manage sizable programs encompassing all media platforms (including radio, television, digital media, photo, videography, and media relations).

*Understand, local, regional, and global political trends, public attitudes, and various communications environments; undertake effective media outreach including through the development of partnerships and provisions of appropriate services and materials; and defend difficult positions to the media and others.

• Lead, assess, and integrate the Mission’s digital media strategy.

• Ensure a strategic communication approach by directing work in the different areas within the public information component by coordinating with various Mission components, UN agencies, funds and programmes and partners; evaluate its effectiveness and make adjustments accordingly; and determine the use of appropriate communication technologies for production and dissemination.

• Identify strategic issues, opportunities, and risks; clearly communicate links between the Organization’s strategy and the Section’s goals; generate and communicate broad and compelling organizational direction, inspiring others to pursue that same direction.

Resources and Administrative Management
• Oversight and administration of the communication and public information section, including planning and managing the budget, preparing annual cost estimates and monitoring, and adjusting budget allocations and expenditures as required. Apply UN rules, regulations, policies, and guidelines and prepare reports or rationales on key administrative decisions.

• Supervise recruitment of staff, services and consultants to ensure the delivery of objectives, while seeking a diverse blend of skills and experience that match the strategic direction of the Organization.

*Manage, guide, develop and train staff; foster teamwork and communication among staff and across the Mission.

• Supervise procurement of communication equipment, supplies and services; ensure fair and open competition processes to gain best possible price while meeting quality, quantity and time requirements and adhering to relevant UN rules and procedures.

Media Relations, Partnerships, and Advocacy
• Identify, initiate, and build new partnerships with media outlets, the host country, Government, civil society, AFPs, INGOs and NGOs in order to generate support for Mission objectives.

• Develop strategic partnerships with international, national, and local peers to raise visibility and understanding of the Mission’s work.

• Represent the Mission in diverse public fora. Organize and participate in events including symposiums and seminars to advocate for the organization’s priorities and issues.

• Supervise the organization of media and press events including field visits, conferences, and high-level official visits.

• Ensure regular interaction with partners and grow network of media contacts to influence and improve relationships and build on long-term strategic partnerships with media organizations.

• Guide the Mission’s crisis communication activities and serve on Mission Senior Management Team.

• Provide UN Headquarters communication entities with regular updates on Mission activities and in crisis situations.

Lead the development of institutional public relations and communication policies
• Representation in internal and external communication bodies, committees and meetings including the UNCG and ensure that the Mission communications strategy and campaigns are harmonized with overall goals and objectives of the UN and the Departments of Peacekeeping Operations and Field Support.

• Liaise with counterparts in the Government and diplomatic community, local authorities, civil society, media associations and other key constituencies to ensure support for communications campaigns and Mission objectives.

• Develop and maintain strong relationships with key policy makers and partners, including senior-level officials of host government and representatives of civil society organizations, think-tanks and the academic community, private corporations and the media to promote the work of the Mission.


POFESIONALISM: Knowledge of the strategic communications and digital media environment with a focus on innovation using social media, emerging media technologies and optimization of content. Ability to produce reports and papers on technical issues and to review and edit the work of others. Knowledge of web optimization and analytics. Ability to manage change with large digital media teams. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

• ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

• CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

• VISION: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.


Advanced university degree (Master's degree or equivalent) in one or more of the following: strategic communications, public relations, broadcasting, new media, or other relevant disciplines such as international relations, social or political sciences. A first-level university degree in combination with 10 additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

At least 15 years of progressively responsible experience in strategic communications, public information, or media, including management of large multicultural institutions required.

Knowledge of programme planning and related management practices, as well as familiarity with UN administrative procedures, rules and regulations, specifically human resources, budgetary and procurement matters is required.

Experience managing crisis communications techniques and strategies in a politically sensitive location (e.g. crisis, conflict, post-conflict) is required.

Strong understanding of digital media techniques and tools is required.

Experience providing services in the field of strategic communications, public information, or media to or in a field operation of the United Nations Common System or a comparable international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available for six (6) months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

UNMISS is committed to achieving 50/50 gender balance in its workforce.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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