Job Opening

Posting Title: Information Management Officer, P4 [Filled from Roster]
Job Code Title: INFORMATION MANAGEMENT OFFICER
Department/Office: Economic and Social Commission for Western Asia
Duty Station: BEIRUT
Posting Period: 05 January 2022 - 03 February 2022
Job Opening Number: 22-Information Management Systems-ESCWA-171297-R-Beirut (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The Economic and Social Commission for Western Asia (ESCWA unescwa.org) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 20 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.

The position is located in the Strategy, Planning, Accountability, Results and Knowledge Management (SPARK) Section within the Office of the Executive Secretary of the Economic and Social Commission for Western Asia (ESCWA). The Information Management Officer reports to the Chief of SPARK Section.

Responsibilities

Within delegated authority, the Information Management Officer will be responsible for the following duties.

1.Contributes to the formulation of overall policies, procedures, objectives and guidelines affecting the development and maintenance of the Organization’s knowledge Depository and delivery of reference services Conducts policy-oriented research and drafting on the applicability of information technology to digital repositories management using data from internal and external sources to: develop Section policies, guidelines and procedures in keeping with technological developments, and the evolution of the Organization’s scholarly communication cycle including strategy for long-term preservation and retrievability of the institution’s digital output with research value files; translates organizational needs into analytics, reporting and recommendation requirements to support decision-making and workflows with data information and knowledge
2.Assesses and makes recommendations relating to the use of information systems from the digital information and knowledge management perspective. Provides reliable, up-to-date research and specifications for information management technology and innovations applications relevant to collection/harvesting, management and dissemination of diverse content.
3.Provides advisory services Organization-wide on digital information and knowledge management practices based on needs, business process, workflow, technical architecture and information resources analysis; makes recommendations relating to digital communications practices, improvement and implementation strategies, resource requirements and informs management policies and procedures,, with an emphasis on technological applications.
4.Monitors the progress of projects in client offices, ensures compliance with Section standards and guidelines and provides assistance in identifying consultants as required and associated project Terms of Reference.
5.Evaluates and pilots emerging technologies (including software applications and associated hardware, e.g., document/correspondence management products, imaging and digitisation systems and optical disk storage media) to develop strategies for integrating records created in diverse systems into an electronic recordkeeping system; to plan and develop migration strategies for archival preservation of electronic records and to develop and maintain expertise necessary to advise Secretariat offices in the management of electronic records.
6.Evaluates applications and cost-effectiveness of services in relation to technology options and prepares data and recommendations for decision-making.
7.Provides technical services for the Section and its extensive knowledge network and strategic partners by evaluating the institutional repository and related products – a digital, open, dynamic knowledge suite of resources providing information data, knowledge on ESCWA and the UN official record as well as on relevant grey literature; ensures evidence-based participation in the formulation of policy papers and positions on themes of key relevance in the areas of UN digital information, data and knowledge management.
8.Ensures the preservation of information assets with continuing value by appraising records according to their administrative, legal, financial and/or historical value, develops and implements appropriate retention schedules with records-originating offices, monitors compliance with the requirement to transfer inactive records to Headquarters, and, where applicable, identifies non-core records for transfer to commercial storage and manages commercial storage contracts.
9.Ensures access to records with continuing value by managing the application of international cataloguing and indexing standards for intellectual control and retrieval; advises internal and external users regarding the use of the Section’s holdings; and assures the delivery of records and/or copies.
10.Develops and implements policies and guidelines relating to the preservation of and access to of and access to the ESCVWA digital record (publications, grey literature, multimedia) and supervises relevant functions.
11.Manages planning, development and implementation of open and digital knowledge initiatives involving collaborative approaches with knowledge and content producers within the Secretariat, and external, regional and other international partners and users to enhance cooperation and deliver appropriate knowledge and communication services.
12.Carries out managerial responsibilities at the unit level relating to compliance with administrative requirements, programme planning, policy and procedure recommendations, budgeting, human resources and facilities management.
13.Develops client outreach strategy and programme and coordinates its implementation.
14.Represents the Section, as required, in departmental offices and at working groups, task forces and other fora, advocating recordkeeping and/or archives perspectives and standards.
15.Participates in the planning and organizing of training for Headquarters and mission staff and users with respect to utilization of reference services.
16.Evaluates the performance of vendors and certifies invoices, as necessary.
17.Guides, trains and supervises professional and general service staff in the various records information management functions.
18.Manages the establishment of the ESCWA online learning portfolio to provide decision makers in the Arab world with comprehensive set of resources and learning materials on development related issues in Arabic (virtual and face to face) and proposes substantive models for monitoring and evaluation of knowledge resources to build the capacity of Member States through directed knowledge dissemination and design and implement training on selected development issues.
19.Ensure that the Learning team creates/updates accurate and useful training for a diverse audience, ensuring all content is created and updated with a focus on diversity, equity, inclusion, and accessibility.
20.Support and manage processes for publishing eLearning content in ESCWA LMS (CLANED), set up courses and trouble shoot technical issues when needed.
21.Manage the development of the “Academic Network for Development Dialogue ANDD” and coordinate the work of the different task forces.
22.Performs other duties as assigned.

Competencies

•PROFESSIONALISM: Knowledge of information management, archival, record keeping and record disposition. Knowledge of electronic data maintenance, including appraisal, conservation and migration management; records preservation and description. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•PLANNING& ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field. A first-level or advanced degree with two additional years of relevant work experience may be accepted in lieu of an advanced university degree in the specified fields of studies.

Work Experience

A minimum of seven years of progressively responsible experience in digital information, knowledge management, is required.

A minimum of two years of experience in the design and implementation of knowledge organization systems and networks is desirable.

A minimum of two years of experience in digital curation and preservation is desirable.

A minimum of two years of experience in existing information and learning management systems is desirable.

Languages

English and French are the working languages of the United Nations. Arabic is also a working language of ESCWA. For this post, fluency in written and spoken English and Arabic is required.

Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

This position is available for one year from the date of appointment/assignment. Extension of the appointment/assignment is subject to the availability of the post or funds, budgetary approval, extension of the mandate, continued need for services, and satisfactory performance.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. An impeccable record for integrity and professional ethical standards is essential.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for or be appointed to any professional and higher temporary or fixed-term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

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