Job Opening

Posting Title: Printing Centre Supervisor (For Internal Staff at HQ Amman Only), G, 13
Job Code Title: Printing Centre Supervisor
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Amman
Posting Period: 16 January 2022 - 29 January 2022
Job Opening Number: 22-Administration-UNRWA-171376-R- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The Printing Centre Supervisor reports to the Head Travel and Administrative Services Section.


- Plans and manages the day-to-day operations of the Printing Centre; supervises the technical performance of the staff therein, including printing, scanning, coding, indexing, collating and organizing, ensuring confidentially, appropriate and timely production and dispatching of printed materials;

- Is responsible for the Printing Centre budget, observing appropriate expenditure and discusses annual financial needs/ running issues with his/her supervisor; supervises inventory of supplies and equipment, including planning and coordinating with other Departments their ordering; oversees their storage and usage control;

- Monitors the Printing Centre machinery operations, ensuring smooth and quality production; manages their maintenance contract, coordinates with contractor their routine and ad-hoc maintenance, certifies maintenance jobs and orders spare parts, when needed; makes servicing/replacement proposal, based on their life history, to ensure their usage efficiency;

- Coordinates with HQA Departments/ Jordan Fields the schedules for the printing and scanning of materials; establishes and updates the price list of photocopying and scanning tasks according to the requested specifications, and supervises their appropriate charges;

- Supervises the Printing Centre database and the Archiving System, ensuring appropriate storage and retrieval; coordinates with IMTD systems’ development and maintenance;

- Keeps abreast of the modern technologies in relation to photocopying and scanning techniques; makes proposals to introduce new modern production technologies to improve the quality and speed of work; recommends most suitable and economical method of document production while ensuring quality and quantity are considered;

- Supervises compliance with health and safety requirements in relation to equipment operation with due regard to personnel safety and accident/breakdown prevention; provides on the job training and advice to the Printing Centre staff;

- May conduct one or more of the production operations by him/herself, in support of the team, when the work warrants.


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. In addition, the following competencies apply:

- Leading and Supervising
- Applying Technical Expertise
- Planning and Organizing
- Learning and Researching

For guidance on how to prepare for competency-based interviews:


A university degree from an accredited educational institution in computer technology, library science or any other related subject.

Work Experience

At least three years’ experience in administrative work related to the production of documents of a similar nature including the usage of digital photocopiers/canners.

At least two years should have been at a supervisory level.


Good command of written and spoken English and Arabic.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This post is advertised internally for UNRWA HQ Amman staff only.

Type of Contract: Fixed Term Appointment.

Duration of Contract: 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

The Printing Centre Supervisor may be required to work outside UNRWA regular working hours.

Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Equivalency: When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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