Job Opening

Posting Title: Human Resources Officer (Learning and Development) - Temporary, P3 (Temporary Job Opening)
Department/Office: United Nations Office at Vienna
Duty Station: VIENNA
Posting Period: 07 January 2022 - 13 January 2022
Job Opening Number: 22-Human Resources-UNOV-172000-J-Vienna (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the Talent Development Team (TDT), Human Resources Management Service (HRMS), Division for Management (DM), United Nations Office at Vienna (UNOV) / United Nations Office on Drugs and Crime (UNODC). The Talent Development Team (TDT) provides services that build a learning culture, develop competencies and behaviours needed to support the mandates of UNOV/UNODC. The Team provides services to advise on learning interventions, advocates for a learning culture, the use of learning technology skills and provides personalised learning experiences. The Team is also responsible for language training in all six official languages of the United Nations for all staff, and for training in the area of communications. The Human Resources Officer (Learning and Development) will report to the Chief, Human Resources Management Service (HRMS).

For more information on UNOV/UNODC, please visit and


Within delegated authority, the Human Resources Officer (Learning and Development) is responsible for providing substantive support in guiding managers and staff with regards to performance management and career development, language and communications learning, learning policies, staff development and coaching. The incumbent will be responsible for the following specific duties:

• Under the overall guidance of the Chief of HRMS, identify and analyze staff development and career support needs and design programmes to meet identified needs. Undertake survey initiatives pertaining to capacity development and operational training.
• Prepare monitoring reports on staff development and career support programmes.
• Provide performance management advice to staff and management and assist supervisors and staff with understanding and using the performance appraisal system (PAS).
• Assess training needs, identify, design and deliver training programmes to staff at all levels throughout the Organization.
• Supervise and coordinate the work related to the development and implementation of the language and communication programme in the six official languages as mandated by the General Assembly and the resolutions on Multilingualism, including the work of the teachers and support staff.
• Ensure that the detailed programme objectives and assessments of each language programme are harmonized and tied to updated materials and methodology and in line with the UN framework.
• Organize and administer the language and communications courses and learning activities (face-to-face, online and blended) and counsel learners. Prepare course schedules. Prepare and supervise the creation and preparation as well as the marking process of language examinations and tests. Participate actively in the recruitment of language teachers, as needed, and set-up teachers’ evaluation measures, processes and tools, and supervise the work of teachers, and suggest training for them.
• Assist in preparing policy papers, position papers and briefing notes on issues related to examinations and tests.
• Create language learning material, develop the language curriculum to target the needs of staff, prepare the design of courses, workshops and other learning activities (including tailor-made courses) and ensure that appropriate methodologies are used.
• Prepare various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, statistics and reports.
• Provide inputs to the preparation of the proposed programme budget for training and development; monitor the use and allocation of funds and prepare budgetary reports.
• Keep abreast of developments in various areas of staff development.
• Provide substantive support to the implementation of the voluntary coaching programme including systemic team coaching.
• Perform other work-related tasks, as assigned.


Professionalism: Has knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Has knowledge of management and implementation of learning programmes, capacity development and training practices, including e-learning. Is able to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.


An advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or a related field is required.

A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

A coaching certificate is desirable.

Work Experience

A minimum of five years of progressively responsible professional experience in human resources management, administration, capacity development and training in operational support or a related area, is required.

Experience in the evaluation and impact assessment of training programmes is required.

Experience in adult learning, especially design, development, delivery and evaluation of learning activities (including enhanced e-learning solutions) is required.

Working experience with an Enterprise Resource Planning (ERP) system is required.

Experience in curriculum development and developing e-learning language programmes for adults is desirable.

Experience in coaching and delivering coaching is desirable.


English and French are the working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of French is desirable. Knowledge of other United Nations official languages is an advantage.


Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This position is temporarily available for six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both
a cost-effective and operationally sound solution to meet the needs of the service.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated
in the application.

Vienna is classified as a H and family duty station.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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