Job Opening

Posting Title: SALES AND MARKETING ASSISTANT, G5 (Temporary Job Opening)
Department/Office: Department of Global Communications
Duty Station: NEW YORK
Posting Period: 12 January 2022 - 26 January 2022
Job Opening Number: 22-Public Information-DGC-172361-J-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Sales and Marketing Section, (United Nations Publications), Outreach Division, the Department of Global Communications. The incumbent reports to the Publishing Officer of the Acquisitions Unit. The Sales and Marketing Section works to promote the United Nations' knowledge, communication, and outreach objectives by publishing, selling, distributing, and licensing print and electronic publications, periodicals and databases that disseminate the United Nations' knowledge, studies, and data. It publishes titles aimed at a broad public and other electronic products and services for individual readers and institutions including the United Nations iLibrary.


Within delegated authority, the Sales/Marketing Assistant is responsible for the following duties:

• Collects and analyses advance information on UN publications system-wide. Obtains and prepares comprehensive information for the publications catalogue at least three months in advance of launch date. Prepares and coordinates inclusion of bibliographic information into the Section's title management system; uploads publication files to appropriate directories using FTP. Assigns book and entry codes.
• Uploads titles in UN iLibrary, including frontlist and backlist titles and series from 1945 to date according to the priorities set by management.
•Assists in the development of author questionnaires including metadata analysis and creation.
•Coordinates elements of annual publications plan; provides schedule and price estimates, liaises with author departments, prepares periodic reports.
• Maintains in-house databases by entering and updating bibliographical, sales and other data; provides periodic reports including metadata to service providers on a weekly basis. Creates and continuously updates an Excel calendar of launch dates and releases.
• Coordinates the Section's activities with other UN Departments, Agencies and Programmes involved in the sales of publications. Monitors the status of publications, both in print or in digital form. Searches and identifies new sales publications within the United Nations, Agencies, Funds, Institutes and Programmes.
• Interacts with UN author departments in order to increase the sales potential of their print and electronic publications. Follows up with author departments concerning the release of new publications, including upload of electronic files onto the UN Publications FTP. Emphasises the importance of having the author departments and News/Media Division include sales information in their promotional materials and press releases.

Sales/Order Fulfillment:
• Researches inquiries and prepares/signs off on relevant communications;
• Orders publications and selects titles to be carried as sales publications. Assigns sales numbers and ISBNs, requests electronic files of each publication; determines print runs and assigns price under the guidance of the Acquisitions Officer and refers to relevant policy. Creates bar codes based on agency specifications. Completes and files orders.
• Accepts and processes publication requests from UN departments, funds, programmes and agencies; receives and reviews metadata and files; coordinates publication schedule; creates and continuously updates calendar of launch dates and releases; coordinates and follows-up with relevant units to ensure on-line and print publication dates; sends notices and reminders; responds to questions on status of publications.
• Monitors author department submissions; liaises with marketing unit; identifies and recommends selective titles for promotion to customers including standing orders/on-line customers.

• Provides administrative support; verifies invoices for payment; processes, drafts and finalizes correspondence and other communications; sets up and maintains files/records; monitors deadlines.
• Carries out requisite reporting functions.
• Provides guidance/training to junior staff, as required; may undertake supervisory functions in an acting capacity.
• Performs other duties as assigned.


Professionalism: Knowledge of principles and practices pertaining to the promotion, sale and distribution of publications. Ability to draft and input bibliographic information to ensure effective marketing of publications. Ability to input metadata and produce reports from varied databases. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.


High school diploma or equivalent is required.

Work Experience

A minimum of five years of experience in book sales and/or marketing, publishing, information management, customer service, promotional activities or related area are required.

Experience in writing and editing is desirable.

Experience in managing publications metadata is desirable.


English and French are the working languages of the United Nations Secretariat. For this post fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available as soon as possible until 16 Jan 2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

• This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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