The mission of the United Nations Department of Operational Support (DOS) is to help Secretariat entities, including peace operations, departments and offices, succeed by providing rapid, effective, efficient and responsible support services. Its core services include supply chain management, operational human resources management, health-care management, support for uniformed capabilities, support to entities in special situations, information and communications technology (ICT) support, and UNHQ facility management.
The Office of the Under-Secretary-General of Operational Support provides direct executive and management support to DOS leadership. Our work covers DOS strategy, performance, and analytics; as well as communication, coordination, and external relations.
The internship is unpaid and full-time. Interns work five days per week (35 hours), with supervision and support of a staff member. Except for the summer periods, we also consider part-time internships.
The interns work as full members of our team, pursue project assignments that are designed to make a significant impact on our work, and have opportunities to learn about the United Nations overall. We offer internships in two areas that will contribute to our current main project.
Area 1: Analytics and Business Intelligence
•Help analyze the use of non-staff capacities across functional areas and entities;
•Support the analytics teams in preparing data, data models and surveys;
•Develop dashboards and visualizations for senior managers, and provide user support;
•Support data mining, optimization, metrics development, and predictive analysis
This track focuses on working with data and data models, as well as data visualization.
Area 2: Strategic and Project Support
•Help analyze information gathered on the use of non-staff capacities across functional areas and entities;
•Support work on priority work areas such as process mapping and costing including focus groups, workshops, online consultations;
•Support design, drafting and implementation of consultations and drafting of recommendations
This track resembles consulting-like work, and draws on conceptualization, PowerPoint, and project management skills.
PROFESSIONALISM: Shows pride in work and in achievements; demonstrates professional competence, mastery of subject matter and good analytical skills, is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. The following knowledge, skills or abilities are sought specific to the two areas:
Area 1: Analytics and Business Intelligence
• Keen interest in analytics, information management, visualization, and performance optimization
• Strong knowledge of data management techniques, quantitative analysis and methods
• Knowledge of key business tools (e.g. Excel, PowerPivot, PowerPoint)
• Knowledge of analytics tools (e.g. Microsoft SQL, PowerBI, SAP Business Objects, Tableau, Qlik)
• Experience in management analytics, visualization or survey design can be an advantage
Area 2: Strategic and Project Support
• Keen interest in strategy development and management
• Interest or experience in performance management, process redesign, innovation
• Knowledge of project management techniques and approaches
• Strong knowledge of key business tools (e.g. Excel, PowerPoint)
• Experience with working in consulting-like projects can be an advantage
PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
We are open to a broad range of educational backgrounds. Typically, our interns are pursuing studies in the following areas:
Area 1: Analytics and Business Intelligence
We seek candidates with relevant coursework in Computer Science, Economics, Statistics, Operations Research, Engineering, Mathematics, Data Visualization or Analytics
Area 2: Strategic and Project Support
We seek candidates with relevant coursework in Business Administration, Management, Strategy Development, Project Management, Operations Research, or Public Administration
Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet the following requirements:
1) Applicants must meet one of the following requirements:
(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's degree or equivalent); or
2) Be computer literate in standard software applications, especially MS Excel;
3) Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
4) Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Les candidats ne sont pas obligés de faire valoir une expérience professionnelle pour participer au programme de stage de l’ONU. Votre formation, vos études, vos travaux préparatoires ou vos compétences doivent bénéficier aux Nations Unies pendant votre stage.
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.
Potential candidates will be contacted by the Hiring Manager for further consideration.
We recruit interns throughout the year for assignments of at least 3 months. In your cover note, please indicate when you would like to start your internship. Please note that start and end dates are flexible:
• Fall (September to December)
• Winter/Spring (January to April)
• Summer (May to August)
A completed online application is required. Incomplete applications will not be reviewed.
The Cover Note must include:
• Degree Programme (What are you currently studying)
• Graduation Date (When will you graduate or when did you graduate from the programme)
• Explain why you are the best candidate for this specific internship
• Explain your interest in the United Nations Internship Programme
In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted.
Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations.
In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. For internships in the United States of America, interns who are not United States citizens, permanent residents or not currently in the United States on a non-immigrant visa status will be required to obtain a G-4 visa. If already in the United States of America on another non-immigrant visa status other than G-4, interns will be responsible for ensuring that they have a valid visa, and if required, employment authorization, allowing them to undertake the internship.
Interns will need to provide all necessary hardware (computer),software and internet connection to perform the internship remotely.
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.
Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.
La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.
Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.
Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.
Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.
L’ONU NE PERÇOIT DE FRAIS À AUCUN STADE DU RECRUTEMENT (DÉPÔT OU TRAITEMENT DE LA CANDIDATURE, ENTRETIEN, FORMATION, ETC.), ET ELLE NE DEMANDE AUCUNE INFORMATION BANCAIRE.