Job Opening

Posting Title: Consultant – Collaboration Systems Administrator, (Local); (UNICC Partnership)
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Gaza
Posting Period: 04 April 2022 - 18 April 2022
Job Opening Number: 22-UNRWA - Information Management - Gaza-178462-Consultant
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Result of Service

UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location

Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration

¿ The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
¿ Remuneration for this consultancy will be 1,600 USD, depending on the fund availability, qualifications, and relevant experience.
¿ The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Duties and Responsibilities

¿ Assist in designing solutions with on-premise SharePoint and Office 365
¿ Assist in designing solutions with SharePoint Hybrid
¿ Manage standard administration activities for SharePoint, SharePoint Online, OneDrive for business and Teams
¿ Remediate issues after Microsoft upgrades to SharePoint Online are performed
¿ Perform improvements against the on-premise and online setup
¿ Maintain infrastructure diagrams up-to-date
¿ Apply monthly windows updates as required
¿ Development and implementation of legacy retirement plans for legacy systems and add-ins interfacing with SharePoint Online
¿ Deployment of SharePoint Cumulative Updates and Services Packs
¿ Monitoring - configuration; follow-up on alerts
¿ Management of access for users to SharePoint services
¿ Backup – configuration; monitoring; new requests; restore
¿ Incident analysis and troubleshooting, including troubleshooting with vendors
¿ Decommission environments
¿ Document monitoring and maintenance procedures
¿ Maintain system documentation and changelogs
¿ Develop PowerShell scripts for managing and automating the services
¿ Create Standard Operational Procedures
¿ Participate in user service request fulfillment, incident management, change management, and problem management
¿ Assist the Head of the Unit and Collaboration Services Lead on expert matters
¿ Perform other duties as may be required.

Qualifications/special skills

Academic Qualifications:
¿ A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience:
¿ A minimum of 5 years of experience for a bachelor’s degree and a minimum of 3 years for a master’s degree in SharePoint/SharePoint Online/Teams/OneDrive for Business Administrator

¿ Minimum 4 years supporting IIS, SharePoint, SQL
¿ Sound knowledge of administering on-premise SharePoint environments and in O365
¿ Sound knowledge of administering SQL Server
¿ Good knowledge in Cloud Technology especially in O365 and Azure
¿ Skills in general infrastructure, including system configurations, clustering, performance, and the use of security certificates
¿ Excellent knowledge of PowerShell scripting
¿ Experience in the Microsoft Technology landscape, including various server products.

DESIRABLE CERTIFICATES:

¿ Microsoft Certified on SharePoint 2013/2016
¿ Microsoft Certified on O365 and/or Azure

Competency:
¿ Ability to effectively prioritize and execute tasks around changing priorities
¿ Excellent communication and organizational skills
¿ Excellent technical documentation skills
¿ Excellent interpersonal and client service skills
¿ Professional attitude
¿ Must be willing to participate in a 7 x 24 on-call support program and flexible hours, including some weekends and evenings.

Language:
¿ Fluent in spoken and written English.

Additional Information

UNRWA has signed a Memorandum of Understanding (MoU) with UNICC to enhance livelihood and human development opportunities for Palestine refugees in Gaza. By this new collaboration, UNRWA becomes a provider of Information Management and Technology services and capacity augmentation to UNICC technical team on a cost-recovery basis through IMTD/IT Service Center (ITSC) in HQ-Gaza.

UNRWA Information Management and Technology Department (IMTD) is seeking a Collaboration Systems Administrator to perform administration tasks related to SharePoint, SharePoint Online, One Drive for Business, and Teams for ICC and its customers under the supervision of the UNICC Collaboration Services Lead at the ICC Azure and M365 Services Unit (OPDM).

The consultant will report administratively to the Head Information Technology Service Centre at Headquarters Gaza and report technically to United Nations International Computing Center (UNICC).

¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Sorry, this job opening is no longer available.
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