Job Opening

Posting Title: Associate Digital Marketing Officer, P2
Job Code Title: Assoc External Relations & Projects Ofr
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Amman
Posting Period: 19 April 2022 - 16 May 2022
Job Opening Number: 22-Public Information-UNRWA-179608-R- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The Associate Digital Marketing Officer reports to the Chief Private Partnerships and contributes to the development and implementation of engagement strategy for digital fundraising at global level, to support the growth of individual giving and to secure stable income and further expansion of individual donor base for UNRWA, with a specific focus on Islamic Philanthropy Programme.


Supports the Agency's efforts in the diversification of digital fundraising channels through Islamic financing, individual fundraising and private partnerships; supports the development and implementation of various innovative fundraising tools.

Following a strong data-driven orientation to enlarge the individual donor base, develops and creates digital content for engaging regular donors; responsible for utilizing the relevant available budget efficiently.

Provides substantive input on designing customized digital storytelling, following a donor-centric perspective, supported by a solid data-driven approach, to strengthen digital donor communication and donor experience.

Develops and creates digital content for campaigns to engage new donors, with a specific focus on Islamic Philanthropy; manages the messaging around Islamic giving and content aimed at a Middle Eastern/Arabic speaking audience and Arab diaspora worldwide; analyses and reports on trends in digital marketing and digital Islamic giving.

Provides support on digital marketing campaigns to improve them, including the acquisition and engagement donors' campaign, with a specific focus on Islamic Philanthropy Programme; supports the development of different donors’ journeys

Provides substantive input and support to the timely and accurate reporting on digital fundraising-related activities; prepares talking points and presentations for the Division related to digital and individual giving engagement.

Implements individual donor relationships and stewardship through digital channels, and arrangement of journeys, to increase their retention and donation level.


UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

- Planning and Organizing
- Applying Technical Expertise
- Analyzing
- Persuading and Influencing
- Relating and Networking

For guidance on how to prepare for competency-based interviews:


A university degree from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline is required.

Work Experience

At least four years of relevant work experience in digital fundraising is required.

At least two years of work experience in digital fundraising closely related to Islamic giving technicalities, with digital acquisition campaigns is required.

A minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.

Knowledge of the UN system is desirable.


Good command of written and spoken English is required.
Knowledge of Arabic language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

- Type of Contract and duration: 2 years, with the possibility of further extension.

- The incumbent may be required to travel regularly inside and outside the Agency's area of operations.

- Only applications that have been fully completed in UNRWA's online e-recruitment system Inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening.

- A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

- UNRWA welcomes applications from qualified candidates with disabilities.

-A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of an advanced university degree.

- UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

- For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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