Job Opening

Posting Title: Chief of Service, External Outreach & Partnerships, D1
Job Code Title: CHIEF OF SERVICE, PUBLIC INFORMATION
Department/Office: Office of the High Commissioner for Human Rights
Duty Station: GENEVA
Posting Period: 06 May 2022 - 11 June 2022
Job Opening Number: 22-Public Information-OHCHR-179742-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the External Outreach Service, Executive Direction and management, of the Office of the High Commissioner for Human Rights (OHCHR), Geneva. The Chief of Service, External Outreach & Partnerships, reports to the Deputy High Commissioner for Human Rights.

Responsibilities

Within delegated authority, the Chief of Service, External Outreach & Partnerships, will be responsible for the following duties:

• Develops and implements a strategy for OHCHR to build and secure partnerships globally in line with the Organization’s Management Plan and within the context of the overall UN efforts;
• Advises and supports the High Commissioner and the Deputy High Commissioner on short-term opportunities and long-term strategic communications and outreach initiatives to create internal and external synergies on current and emerging trends aimed at leveraging the impact of the Office's work and communication, with a view to add value in financial and other terms;
• Serves as principal advisor to senior management on a wide range of communications, and advocacy issues including brand building and reputational risk management;
• Accompanies and fosters the development of OHCHR by identifying areas of engagement in Geneva, New York, in the field and elsewhere to pro-actively position OHCHR as a partner of choice, enhancing its visibility along with a diversified and sustainable funding base with a wide range of stakeholders, including governments, public organizations, and the private sector;
• Participates in international, regional or national strategic meetings, provides substantive expertise on the relevance of OHCHR, and engages with representatives of other institutions; represents the Office at relevant international, regional or national meetings;
• Drives the Service under his/her supervision towards the responsibilities mentioned above, and ensures strategic guidance, cohesion and collaboration for its components - Communications and Public Mobilisation Section; Donors and External Relations Section; Media and Public Positioning Section; Meetings, Documents and Publications Unit;
• Provides relevant input into the preparation of reports for presentation to intergovernmental bodies including the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly, other policy-making organs including the Executive Committees, as appropriate;
• Chairs the OHCHR Publications Committee;
• Takes part in and provides substantive advice in Office-wide policy-making, including the Senior Management Team, the Policy Advisory Group, and the Programme and Budget Review Board;
• Ensures that the outputs produced by the Sections under supervision produce sustainable benefits; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Sections meet required standards before completion to ensure they comply with the relevant mandates;
• Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Sections under supervision, including preparation of budgets, reporting on budget / programme performance, evaluation of staff performance (PAS), and other staff matters including recruitment, staff development etc. and preparation of inputs for results-based budgeting;
• Performs other related duties as required.

Competencies

PROFESSIONALISM: Extensive knowledge in the areas of communications, resource mobilization in the private and public sectors, as well as financial management. Ability to manage a large team coming from various backgrounds. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

CREATIVITY: Actively seeks to improve programmes or services ; offers new and different options to solve problems or meet client needs ; promotes and persuades others to consider new ideas ; takes calculated risks on new and unusual ideas; thinks "outside the box" ; takes an interest in new ideas and new ways of doing things ; is not bound by current thinking or
traditional approaches.

MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

VISION: Identifies strategic issues, opportunities and risks ; clearly communicates links between the Organization's strategy and the work unit's goals ; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.

Education

Advanced university degree (Master's degree or equivalent) in communications, public relations, business, public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of fifteen years of progressively responsible experience in partnership building, outreach, resource mobilization development, voluntary, community or social sector funding or related area is required.

Out of the fifteen years, at least seven years of experience at the international level is required.

Experience in a representation role leading to increased financial support for an international organization or non-governmental organization is desirable.

Experience in a senior supervisory function, managing large teams (of 30 people or more) for partnership development and/or resource mobilization in a multicultural/international context is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and in another official UN language are required.

Assessment

Evaluation of qualified candidates may include an assessment exercise followed by a competency-based interview.

Special Notice

Extension of the appointment is subject to extension of the mandate and/or availability of funds.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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