Job Opening

Posting Title: Public Information Assistant (Web Assistant), G5
Department/Office: Office of the High Commissioner for Human Rights
Duty Station: GENEVA
Posting Period: 23 May 2022 - 06 July 2022
Job Opening Number: 22-Public Information-OHCHR-181087-R-Geneva (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Communications and Public Mobilization Section / External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR) in Geneva. The incumbent reports to the Head of the Web Unit.


Within delegated authority, the Public Information Assistant (Web Assistant) will be responsible for the following duties:

Web content management and user services:
• Acts as primary point of contact for OHCHR websites and provides web helpdesk services.
• Creates, updates, and deletes web contents based on users' requests. Controls information quality using information lifecycle parameters and business workflow.
• Responds to inquiries on web contents. Identifies and solves web contents-related errors and problems.
• Monitors and maintains the OHCHR web contents, including the information on the UN Human Rights mechanisms, operations and activities; OHCHR organizational entities and services; databases, systems and forms used by OHCHR staff members and web user communities.
• Monitors the validity of the OHCHR web for internal and external links, copyrights and all other issues stated in the UN web guidelines.
• Assists in the creation and maintenance of web content in the six official working Languages. Prepares instructions to the translators as required.

Development and administration of OHCHR Websites:
• Acts as technical liaison for ail Website applications in OHCHR with vendors, technical support and developers.
• Develops and maintains a functional, operational and technical web expertise.
• Administers the OHCHR websites by managing users and user accounts.
• Designs and customizes web applications using the web content management systems, web development software and multi-media tools.

Update of content databases:
• Loads and classifies OHCHR documents in the relevant database in the six U.N. official languages. Checks the documents daily list available on the Optical Disk System and updates the OHCHR database accordingly.
• Loads and classifies OHCHR news in English, French and Spanish in the news database. Works closely with the OHCHR communications section and the Department of Public Information.

Documentation and user training.
• Assists in the preparation of standardized documentation and procedures relating to the OHCHR web practices.
• Keeps abreast of the latest developments in the field of web, knowledge management and information technology.
• Provides training for OHCHR web users.


PROFESSIONALISM: Demonstrated skills in Web maintenance, Web design and development; Proven ability in using standards-compliant HTML/CSS/JavaScript; Understands Web accessibility and usability; Up-to-date knowledge of search engine optimization techniques; Ability to research and gather information from a variety of sources; Knowledge of media platforms, as well as accessibility-compliant multimedia and digital asset management systems, tools and techniques, formats and standards. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


High school diploma or Specialized WEB design certificate is required.

Work Experience

A minimum of five years of relevant and progressively responsible technical experience in WEB design and information management is required.

Out of the five years, at least three years of experience working with SharePoint and Drupal content management systems (CMS) is desirable.

Experience working with Web authoring tools and graphics or multimedia applications software is desirable.

Experience working with MemoQ translation tool is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English and French are required. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

This position is available for an initial period of one year and is subject to availability of funding.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Home | Privacy notice | Site map | Fraud alert | Contact Us
Copyright 2022 United Nations. All rights reserved