Job Opening

Posting Title: PUBLIC INFORMATION OFFICER, P3
Job Code Title: PUBLIC INFORMATION OFFICER
Department/Office: Office of the High Commissioner for Human Rights
Duty Station: GENEVA
Posting Period: 23 June 2022 - 06 August 2022
Job Opening Number: 22-Public Information-OHCHR-183498-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Digital Outreach Unit of the Communications and Public Mobilization Section, in the External Outreach Service of the Office of the High Commissioner for Human Rights (OHCHR) and the incumbent reports to the Head of the Digital Outreach Unit.

Responsibilities

Within OHCHR’s Communication and Public Mobilization Section, in the Digital Outreach Unit and under the supervision of the Unit’s Head, the Public Information Officer will be responsible for the following duties:

1) Conceptualize, design, plan, formulate and manage the Office's social media presence and will :
- Produces complex material for OHCHR social media platforms, including multimedia assets (i.e., static and animated graphics, short videos), to publicize OHCHR's storytelling projects, campaigns, strategic priorities, events, and other activities.
- Provides social media support for critical fundraising moments throughout the year.
- Develops, manages, defines the tone and generates content for the OHCHR social media presence such as Facebook, Twitter, Instagram, LinkedIn and possibly others, and edit drafts prepared by junior officers;
- Exercises journalistic and political judgment to make timely editorial decisions on what should go on OHCHR's social media platforms in various languages. Drafts complex material for UN social media platforms
- Plans and initiates strategic and proactive outreach activities through social media campaigns and collaboration with the UN-wide social media presence
- Actively identifies and maintains relations and partnerships with key stakeholders, such as digital/social media platforms, creators, and influencers, that contribute to the development and implementation of OHCHR's initiatives in the field of social media.
- Increases OHCHR's presence on social media platforms and strengthen OHCHR's brand awareness among target audiences. Promotes in-house social media usage, event promotion and engagement
- Evaluates results and impact of communications activities on social media platforms; reports on developments, trends and attitudes regarding the UN.

2) To generate and/or coordinate OHCHR social media content in UN official languages and ensure consistent editorial delivery, and will :
- Exercises journalistic and political judgment to make timely editorial decisions on what should go on OHCHR's social media platforms in various languages
- Monitors and evaluates interactions and feedback through OHCHR's social media presence, respond on behalf of the Office when deem appropriate in liaison with relevant divisions and branches within OHCHR
- Assesses the impact of OHCHR's social media presence and outreach activities.

3) Contributes to OHCHR communications campaigns, especially for Human Rights Day, through social media initiatives and incorporating social media elements in OHCHR's communications activities.

4) Represents OHCHR in the UN social media communicators' group and liaise with social media focal points in the UN system and beyond.

5) Provides guidance to public information officers and human rights officers on the effective use of social media to help achieve human rights objectives of the Office.

6) Provides advice to managers and senior officers on the strategic use of social media to strengthen OHCHR's human rights leadership and advocacy role. Monitors and analyzes current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses.

Competencies

PROFESSIONALISM: Demonstrated ability to conceptualize, design and implement major international social media campaigns; Proven social media and communications experience; knowledge of Ability to identify issues, analyze them and participate in their resolution; Knowledge of human rights issues; Ability to conduct data collection and independent research and analysis using various methods including Internet sources. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

CREATIVITY: Actively seeks to improve programmes or services ; offers new and different options to solve problems or meet client needs ; promotes and persuades others to consider new ideas ; takes calculated risks on new and unusual ideas; thinks 'outside the box' ; takes an interest in new ideas and new ways of doing things ; is not bound by current thinking or
traditional approaches.

Education

Advanced university degree (Master's degree or equivalent) in communication, journalism, international relations or related area. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in public information, journalism, public relations or related field is required.

Experience in social media campaigns is required.

Experience in human rights at the international level, preferably in the UN system, is required.

Experience working in international organizations is desirable.

Experience managing social media platforms is desirable.

Experience identifying and managing social media partnerships is desirable.

Experience in producing multimedia content for digital platforms, using Adobe Creative Suite (Adobe Premiere Pro, XD, InDesign, Photoshop) is desirable.

Experience in digital fundraising is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required; knowledge of another United Nations official language is also required. Knowledge of a third official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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