Job Opening

Department/Office: United Nations Logistic Base
Duty Station: BRINDISI
Posting Period: 06 July 2022 - 19 August 2022
Job Opening Number: 22-Telecommunications Technology-UNLB-184032-R-Brindisi (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all peacekeeping and special political missions around the world as well as to other UN Offices, Agencies Funds and Programs.

This position is located in the Technology Infrastructure Support Unit (TISU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information and Telecommunication Technology (SGITT) at the United Nations Global Service Centre (UNGSC) in Brindisi, Italy.

The incumbent will report to the Chief of Technology Infrastructure Support Unit (TISU).


Within delegated authority, the Telecommunications Assistant will be responsible for the following duties:
• Manages the Modular Systems Support Team based on the guidelines in UNHQ SOP for the Communications and Information Systems Section/Unit.
• Supervises assigned personnel in the Unit and coordinates their activities to ensure that all tasks are completed accurately and in a timely manner.
• Ensure that guidelines for ICT infrastructure Control, Procedures and Accountability are fully complied with as described in the various Administrative and or Information Circulars sent to all staff members by the Administration.
• Coordinates with the Technologies Infrastructure Support Unit in order to improve/automate the handling of the Modular ICT infrastructures solutions (M-Products)
• Oversees issues/return/handover of M-Products for all Missions and ensures that inventory records are accurately maintained.
• Prepares recurring reports on deployed M-Products, noting problems resulting from excess expenditure.
• Calculates and compiles cost estimates and projected budget requirements and assists in preparation of budget and audit reports.
• Prepares and delivers statements of telephone accounts both internal and external service providers to the Finance section for appropriate action.
• Liaises with officials from service providers, UN agencies, Funds and Program staff members in connection with M-Products-related matters ensuring they are in compliance with standing instructions and procedures to avoid inappropriate use of system.
• Prepare business-related memoranda and facsimile correspondence in response to queries from Telephone Service Provider companies, Internet providers and staff members.
• Assesses and evaluates costs of all services received, and provides reports as required, on costs trends and variations in the billing of all services being utilized.
• Addresses complaints, anomalies, queries and clarifications on the billing procedures and structures in an efficient, effective and polite manner.
• Ensures that clear and accurate records of all Purchase Orders, documentation and invoices are maintained.
• Follows up on outstanding payments and recovery of charges.
• Maintains electronic records of all expenditures for commercial communications of the Mission and provide CITS budget officer with this information on a regular basis.
• Maintains comprehensive filing system of invoice, statements and correspondence for all telephone systems, including issue and return vouchers for mobile and satellite SIM cards.
• Ensures that documents are scanned and electronically stored before being archived.
• Assumes responsibility for the stock of M-Products purchased for the Mission.
• Monitors the physical inventory of stocked items on a regular basis to ensure accuracy of records and location of property.
• Issues CITS equipment and enters the records in the asset control system.
• Manages and maintains a comprehensive electronic database of expendable and non-expendable CITS items using UN-DPKO enterprise system UMOJA.
• Performs other duties as assigned


PROFESSIONALISM: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


High school diploma or equivalent is required.

Job - Specific Qualification

PRINCE 2 Foundation certification is required.

ITIL v.4 Foundation certification is desirable.

Work Experience

A minimum of seven (7) years of progressively responsible work experience in telecommunications network is required.

Work experience in designing modular infrastructures and rapid-deployment solutions for ICT equipment is required.

Work experience in stand-alone sustainable powering methods such as photovoltaic and wind-powered systems is desirable.

Work experience in Autodesk AutoCAD 2D/3D and Autodesk 3DStudio Max is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English, both oral and written, is required. Knowledge of another official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Recruitment for this position is done on a local basis.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country.

Applicants who are Italian nationals or nationals of a member state of the European Union need to upload a copy of their national passport. All other applicants need to have a valid work permit for Italy and need to upload a copy of such work permit. All other applicants, except current UNGSC staff members in Brindisi, need to provide a Certificato Penale and Certificato di Carichi Pendenti. Attachments need to be uploaded in Step 8 of the online application. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat. Having passed the Administrative Assessment Support Test (ASAT) in English at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY may be recognized in place of the GGST, pending confirmation of validity.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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