UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.
Gaza, Jordan, Lebanon, Syria, or West Bank
¿ The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
¿ Remuneration for this consultancy will be 1,800 USD and depend on the qualifications and relevant experience.
¿ The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).
• Develop and maintain a web interface for the different monitoring tools, such as SCOM, Nagios, and HP NNMi.
• Administer the monitoring infrastructure, ensuring that it is stable, up to date, well designed, properly tuned, and properly maintained
• Extend the current infrastructure and /or implement a new infrastructure following capacity management plans
• Provide a guide to Tier 1 workforce
• Create relevant statistics for the several monitoring tools
• Develop ad-hoc monitors when required
• Identify and troubleshoot known problems and document solutions
• Perform required tasks in maintenance windows
• Provide “stand-by” services on a rotation basis during weekends, holidays, and outside of normal working hours
• Develop SCOM monitors, and improve/configure/maintain ad-hoc management packs.
• Develop integration through APIs
• Perform other duties as may be required.
Academic Qualifications:
¿ A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;
Experience:
¿ A minimum of 7 years experience for a bachelor's degree and 5 years for a master's degree in SCOM for medium / large size organizations.
¿ Expert knowledge of SCOM Management Pack development
¿ Experience in creation and maintaining Distributed Applications in SCOM
¿ Knowledge of HP NNMi, Nagios, and other monitoring tools is a plus.
¿ Good knowledge of Active Directory Domain Services, SharePoint, SQL, Exchange, Skype for Business, Apache, Network devices, Lotus Domino, ISC DHCP, BIND, SNMP, Oracle databases, etc.
¿ Good knowledge of Windows Server and Linux operating systems.
¿ Experience in .NET C#, Java, Bash, VBscript, and Powershell development and XML.
DESIRABLE CERTIFICATES:
¿ ITIL certification is a plus.
¿ Previous experience with UNRWA or other UN agencies.
¿ Fluency in spoken and written Arabic.
Competency:
¿ Applying technical expertise;
¿ Team player and ability to work under pressure.
¿ Strong ability to drive for results, to manage and deliver against multiple priorities on time;
¿ Strong analytical and problem-solving skills;
¿ Strong interpersonal and communication skills; verbal and written;
¿ Excellent planning and organizing skills;
¿ Communicating credibly and effectively: Expresses oneself clearly in conversations and interactions with others; listens actively
¿ Produces effective written communications. Ensures that information is shared
¿ Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes
¿ Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change
¿ Knowing and managing yourself: Manages ambiguity and pressure self-reflectively. Use criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth
¿ Flexibility and adaptability.
Language:
¿ Fluent in spoken and written English.
UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) to enhance livelihood and human development opportunities for Palestine refugees in Gaza.
United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost-recovery basis.
UNRWA Information Management and Technology Department (IMTD) seeks an Enterprise Monitoring Administrator - (SCOM, Nagios, and HP NNMi) to participate in the Administration and Operation of UNICC’s Monitoring Infrastructure.
The consultant will report administratively to Head Information Technology Service Centre at Headquarters Gaza and technically to United Nations International Computing Center (UNICC).
¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.