Job Opening

Posting Title: Human Resources Assistant, Grade 10, C
Job Code Title: Hr Asst B
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: AMMAN
Posting Period: 25 September 2022 - 09 October 2022
Job Opening Number: 22-Human Resources-UNRWA-186850-R-Amman (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The incumbent of this post may be located in any of the sections of the three divisions of the Field Human Resources Department namely the HR Services, the HR Career Management and the GMIP, allowing flexibility in rotation of incumbents in the different sections of HR Department.


• Checks various human resources records, forms and tables for accuracy and initiates corrective action, as required; maintains and updates such records and other files and follows up, as necessary, and reviews documents and certificates as related to his/her section, before processing them on the Human Resources Management (HRM) System.
• Drafts routine correspondences, fills out Personnel Action Forms and other forms; collects and compiles information from files and prepares or assists in preparing and updating routine statistical and other periodic reports related to the functions of the relevant division/section.
• Participates, where applicable, in recruitment activities ranging from job advertisement, screening, administering the written assessment (test) for the shortlisted candidates, participating in the interviews as HR ex-Officio and preparing the recruitment package HFHRO's clearance before forwarding to DUA for his/her signature as requested.
• Deals with complementary personnel contracts and documents including receiving the requests from the departments, verification, obtaining the necessary approvals, data entry in the system, collecting attendance and reviewing payroll results in the system.
• Receives, registers and distributes incoming mail and dispatches outgoing mail; attends to the reproduction, collation and stapling of various documents and materials; ensures scanning of all documents for official status files; is responsible for the proper filing and maintenance of personnel records and files; assists in briefing new staff members and retirees and in responding to queries from staff members on matters related to HR issues.
• Enters data on HRM System; in relation to the activities of payroll, entitlements or movements and records as applicable.
• Participates, where applicable, in performance management activities ranging from supporting both staff and supervisors in completing the electronic performance management system, generating reports, maintaining the library of objectives for generic positions, tracking the status of staff under probation or Opportunity to Improve (OTI), drafting and preparing the necessary letters to staff.

• Administers the day-to-day operations of the Group Medical Insurance Plan (GMIP) contract and maintains documentations related to amendments, additions, and/or deletions of beneficiaries and their dependents.

• Responds to queries of staff and beneficiaries providing information, support and assistance on all matters related to the GMIP.

• Relieves his/her counterpart(s) in other HR teams, sections or divisions;
• Performs other duties as may be assigned by the supervisor.


• Planning and Organizing
• Following Instructions and Procedures
• Coping with Pressure and Setbacks
• Relating and Networking
• Demonstrated computer skills; good knowledge of databases, spreadsheets and other applications used by the Agency;
• Ability to maintain confidentiality.


• Successful completion of full secondary education;
• Two-year post-secondary diploma in human resources management, Business Administration or related subject.

Work Experience

At least four years of relevant experience in human resources management or related administrative duties. is required.


• Very good command of spoken and written English and Arabic.


• Technical Test.
• Competency-based interview.

Special Notice

Contract Status : Fixed-Term Appointment for 3 years ; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Benefits : -Grade 10, Monthly Salary JD 668& 300 Fils. Other benefits include Provident Fund
contribution (15% of basic salary paid by the Agency), medical insurance and annual leave.
Dependency benefits are subject to eligibility.

- Department :Human Resources.
- Duty Station :JFO.

Desirable Qualification
Knowledge of UNRWA’s Staff Rules and Regulation.

When the minimum requirements are not fully met, Field Director for Field Area staff and
Director of Human Resources for Headquarters Area staff, in consultation with the concerned
supervisor may exceptionally substitute part of the unmet requirements with a combination of
relevant academic qualifications, additional professional training and progressive relevant
work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.

General Information:
• This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

• Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs.

• Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

• UNRWA encourages applications from qualified and experienced women.

• A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

• Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

• For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.

• Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

• The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

• UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

• The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

• UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

• Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered.

• Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered.

• Applications from Internal candidate serving for less than one year in your current post will not be considered.

• The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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