Job Opening

Posting Title: Chief, Strategic Planning, Monitoring and Reporting Division, 20
Job Code Title: Chf Strategic PlanMont Reporting Divn
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Amman
Posting Period: 24 July 2022 - 06 August 2022
Job Opening Number: 22-Education-UNRWA-186902-R- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The Chief, Strategic Planning, Monitoring and Reporting Division reports directly to the Director of Education.


- Leads on the Agency-wide educational planning function, in close coordination with the Field Chiefs of Education and the Research, Monitoring & EMIS Unit, supported by an Educational Planning Specialist, resulting in the annual Class Formation; supports the Director of Education in the strategic planning of other major departmental activities, including strategy formulation, budget preparation, advocacy, fundraising and project development for the Department’s interventions as necessary.

- Acts as the main liaison between HQ (A) Education and the Field Education Programmes in matters related to human resources for the Education Programme and all matters related to ESF (in WBFO) and FESA (in JFO); analyses any problems and issues; formulates options, strategies and policies, recommends solutions to systematically address any existing and potential issues; oversees the implementation and monitoring of such strategies and policies in coordination with the relevant Chiefs/Directors in HQs and the Fields.

- Coordinates with other Departments, including the Department of Human Resources, Department of Finance, Department of Planning and other relevant entities as needed on any Agency-wide decisions relevant to education planning to ensure integration and cohesion in fulfilling the Agency’s objectives and acts as focal point for the Fields to ensure that information and updates are rapidly shared with them; establishes and maintains constructive work relationships with counterparts in the Host authorities within the area of operations.

- Plans, directs and manages the activities of the Strategic Planning, Monitoring and Reporting Division; establishes the annual work plan and follows up on its implementation through setting priorities, leading and supporting the staff to meet the set objectives and ensure optimal coordination in the work of the division within the department; recommends the budget and controls financial and other resources to ensure efficient utilisation of resources; manages the implementation of staff development plans for HQ education staff in the areas of Strategic Planning, Monitoring and Reporting; oversees the design and delivery of training and develops a knowledge base in his/her area of expertise as appropriate to ensure effective management and achievement of objectives.

- Keeps abreast, and builds awareness, of new approaches, good practices and methods of work reflecting global and regional trends and experience; determines the Agency’s and Department’s needs in relation to areas under her/his responsibilities; reviews and recommends as appropriate areas of intervention, including revision of relevant policies, procedures, norms, instructions and implementation methods to ensure adequacy and relevance of reforms and initiatives.

- Oversees the development and maintenance of reporting mechanisms, to ensure that evidence and education-relevant data (mainly based on EMIS as unified main source of education data) are regularly collected, analysed and reported upon; leads on the strategic analysis and interpretation of performance data and advises on trends analysis in the Division; is responsible for appropriate communication of the Division’s planning, key outputs and achievements within the Department, across the Agency, and externally in reports, press releases, donor communiques, briefings, and presentations, in coordination with the Office of the Director.

- Leads at strategic and operational levels UNRWA’s interactions with external audits and evaluations pertaining to the Education Programme Agency-wide, including understanding the terms of reference and providing guidance to relevant HQ entities and the fields; takes the lead on the review and coordination of responses to queries and oversees the follow up on recommended actions and observations.


UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.
- Planning and Organizing
- Leading and Supervising
- Adapting and Responding to Change
- Delivering Results
- Managing Complexity and Change
• Is proactive and takes initiative in developing strategies, policies and standards to accomplish objectives;
• Identifies strategic issues, opportunities and risks;
• Proven management and inter-personal skills;
• Advanced skills in report -writing;
• Excellent creative thinking skills.

For guidance on how to prepare for competency-based interviews:


Advanced university degree from an accredited educational institution in education, management, social sciences or any field related to education.

Work Experience

At least ten years of progressively responsible and relevant experience in educational planning and / or management / administration / supervision is Required.

At least six years of professional experience at a senior strategic planning and education management level in national, international or large educational organizations is Required.

Advanced university degree from an accredited educational institution is required in education, management, social sciences or any field related to education.

Are you currently residing in Duty station. Please specify your current location is required.

Knowledge of approaches and trends in strategic planning and programme implementation; is desirable

internationally recognised project management qualification is desirable;

Knowledge of data management systems is desirable

Knowledge of modern educational systems of other countries, especially those of the Arab states is desirable

Advanced computer skills is desirable


Excellent command of spoken and written English and Arabic.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Fixed Term Appointment

Duration of Contract: 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.

Equivalency may apply for this post.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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