Job Opening

Posting Title: DIGITAL COMMUNICATIONS ASSISTANT, G6
Job Code Title: Digital Communications Assistant
Department/Office: Department of Global Communications
Duty Station: BRUSSELS
Posting Period: 26 July 2022 - 09 September 2022
Job Opening Number: 22-Telecommunications Technology-DGC-187011-R-Brussels (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the United Nations Regional Information Centre (UNRIC) in Brussels, within the Information Centres Service (ICS), Strategic Communications Division (SCD), Department of Global Communications (DGC). UNRIC Brussels is part of the global network of United Nations Information Centres (UNICs), which are the principal source of information about the United Nations system in the countries where they are located. Overall, UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in local language; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. UNRIC provides information services to Andorra, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, the Holy See, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, the Netherlands, Norway, Portugal, San Marino, Spain, Sweden and the United Kingdom. The Regional Centre also provides liaison services with institutions of the European Union. To learn more about UNRIC Brussels, visit the official website http://www.unric.org.

The incumbent is under the general supervision of the Director of the UNRIC Brussels and reports directly to a Public Information Officer/ or to a IT-digital senior Assistant at UNRIC Brussels

Responsibilities

Within delegated authority and depending on location, the Digital Communications Assistant may
be responsible for the following duties:

• Assists in the implementation of global communication strategies and campaigns to engage with local audiences on UN priority issues and/or major events, including the coordination of activities, monitoring and reporting on progress, taking appropriate follow-up actions, and analyzing the outcomes.

• Participates in the planning and coordination of outreach events and social cohesion activities using digital communication tools.

• Assists with the development of digital campaigns using social media, websites and email outreach.

• Researches a broad scope of information sources, printed and electronic; compiles and presents information for use in the preparation and production of digital communication products/services for target audiences.

• Assists in the monitoring and analysing of current events, public opinion and press, identifies issues and trends, and informs management on possible action/responses using digital communications.

• Identifies and prepares new material for inclusion in appropriate websites by: researching various information sources for relevant material and cross-checking information with author offices as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; editing documents to conform to UN format, structure and style and preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.

• Collects and produces digital content, including in local languages, different formats and/or platforms (e.g. infographic, videos, etc.), including the proposing of topics, undertaking research, writing drafts, obtaining
clearances, editing copy, and coordinating design approval, translation procedures and distribution.

• Assists in the electronic dissemination of outreach materials; prepares, maintains and updates websites, to
include drafting and editing content; uploads/downs load audio files and maintains file structure.

• Assists in public information/outreach and engagement with the public, such as outreach to schools, Model UN, putting together exhibits based on materials from UNHQ, and giving presentations, etc.

• Acts as focal point on digital communications issues, monitoring and reporting on latest trends and developments, responding to inquiries, participating in monitoring and evaluation exercise, etc.

• Provides communication support to RC/RCOs, especially digital communications support, as needed.

• Assists in the monitoring and reporting of activities (i.e. CIMS), and evaluating activities.

• Performs related general administrative duties, as required, including the identification of office technology needs and maintenance of equipment, software and systems.

• Provides guidance to, and may supervise, junior colleagues, including other local staff, consultants, and/or interns.

• Perform other duties as required.

Competencies

Professionalism: Knowledge of policies, processes and procedures related to the
communication, production and dissemination of public information. Ability to research and
gather information from a variety of sources. Shows pride in work and in achievements;
demonstrates professional competence and mastery of subject matter; is conscientious and
efficient in meeting commitments, observing deadlines and achieving results; is motivated by
professional rather than personal concerns; shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations. Takes responsibility for
incorporating gender perspectives and ensuring the equal participation of women and men in
all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly
interprets messages from others and responds appropriately; asks questions to clarify and
exhibits interest in having two-way communication; tailors language, tone, style and format to
match audience; demonstrates openness in sharing information and keeping people informed.

Technological Awareness: Keeps abreast of available technologies, understands applicability
and limitations of technology to the work of the office, actively seeks to apply technology to
appropriate tasks, shows willingness to learn new technology.

Education

High school diploma or equivalent is required.

Work Experience

A minimum of seven years of experience in digital communications, social media, public information, public relations or related field is required.

Experience working with digital communication tools, including database-driven web sites and/or social media platforms is required.

Experience creating content for digital publishing formats and/or platforms, including adapting briefing notes, press releases and speeches for social media and/or websites, is desirable.

Experience working within the United Nations Common System or a comparable international organization is desirable.

Experience in graphic design and/or desktop publishing utilising Adobe Photoshop, Adobe InDesign, and/or comparable computer software is desirable.

Experience in digital photography is desirable.

Languages

English and French are the working language of the United Nations Secretariat. For the post
advertised, fluency English and French are required. Knowledge of another official United
Nations language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations
Staff Rules. All staff in the General Service and related categories shall be recruited in the
country or within commuting distance of each office, irrespective of their nationality and of
the length of time they may have been in the country. A staff member subject to local
recruitment shall not be eligible for the allowances or benefits exclusively applicable to
international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment
consideration in the General Services and related categories in the United Nations Secretariat.
Applicants who have not passed the GGST at the time of application may be invited for the
test after submitting an application. Having passed the Administrative Support Assessment
Test [in English] at the United Nations headquarters, Economic Commission for Africa,
Economic and Social Commission for Western Asia, United Nations Office at Geneva, United
Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal
Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

The United Nations Secretariat is committed to achieving 50/50 gender balance and
geographical diversity in its staff. Female candidates are strongly encouraged to apply for this
position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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