Job Opening

Posting Title: Communication Consultant - Home Based - Syria Field Office
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: Syria Damascus Area
Posting Period: 26 July 2022 - 08 August 2022
Job Opening Number: 22-UNRWA - Human Resources - Gaza-187163-Consultant
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Result of Service


Work Location

Home Based

Expected duration

• The duration of the consultancy which is home-based, is initially for five months, with the possibility of renewal, and an expected start date is 1st September 2022;

• Remuneration will be monthly fees of $6,490/month

Duties and Responsibilities

UNRWA prioritizes the importance of communicating the experiences and situation of the Palestine refugees and its work to support them. This is currently done with support of a Public Information Office, working closely with the Programme Support Office and the
Senior Management team. There is a need for additional capacity support for undertaking effective communication and an Independent Service Provider is necessary for the purpose, and working remotely. The ISP role will manage the strategic communications deliverables related to the ongoing Emergency in Syria and work under the guidance of the Director of UNRWA Affairs, Syria (DUA), engaging with the Head of Public Information Office (PIO) and Deputy Director of UNRWA Affairs, Programmes (DDUA-P).

Working under the supervision of the DDUA-P, the Consultant will undertake the following tasks:

1. Collaborate closely with the Head of PIO, DUA, and DDUA-P to develop specific and innovative written communication materials to capture various programmes and successes in SFO, and that can be disseminated with external audience such as other UN agencies and donors. Examples of these materials are- photo essays for online publications, human interest stories, programme learning reports, fact sheets etc;

2. Development of infographics and posters capturing programmatic successes and that can be shared with the refugee communities. These materials will need to be prepared in Arabic;

3. Engaging with the different programmes to capture experiences, case studies and innovative innovations. Discuss on issues of specific groups within the refugees (e.g., older persons, persons with disability, youth, children, women headed households etc.);

4. Lead in preparation of a publication that captures the work of the agency in Syria for the year 2022 and that brings together narrative and visual content and compelling infographics;

5. Support the DUA and DDUA-P in various external engagements as necessary, including preparing multi-media presentations for donor briefings;

6. Development of specific communications materials and, where necessary, editing and proofreading specific communication materials as developed by the PIO and Programme Support office (PSO) (e.g., press releases, case studies, human interest stories, Social Media stories etc.);

7. Supporting visibility requirement by donors, in coordination with PSO and PIO, when necessary;

8. Organise at least two online training for programme team members;

9. Any other duties assigned by the supervisor

Qualifications/special skills

Academic Qualifications:

• A university degree from an accredited educational institution in journalism, communications, humanities or related field;

• Ability to work with multisectoral and remote teams and staying engaged;

• Demonstrable experience in preparation of various communication materials for programmes, both printed and online (samples will be required);

• Demonstrable experience in narrative documentation of different programme sectors


• At least six years of experience, working with a media outlet, a UN Organization, international NGO or similar organization, including working in international development/ humanitarian contexts, of which at least two years of relevant international experience outside of one own home country, a country of which the candidate has citizenship or maintaining permanent residence.


• Excellent command of written and spoken English and ability to write original and stimulating content based on remote discussions with the staff at the Syria Field Office.


• Outstanding command of written and spoken English is required; Excellent writing and editing/reviewing skills;

• Demonstrate strong written communication, research and analytical and ability to rapidly integrate information from various sources;

• Technical skills in production, editing, and ability to write quickly, clearly and concisely in English.

Additional Information

Desirable Qualification:

• Knowledge of Arabic a distinct advantage;

• Knowledge of and interest in the issues of Palestine refugees;

• Knowledge of the UN system and its communication aspects (eg. branding and communication guidelines etc)

No Fee


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