Job Opening

Posting Title: Chief, Information Management Unit, P4
Job Code Title: INFORMATION MANAGEMENT OFFICER
Department/Office: Department of Political and Peacebuilding Affairs-Department of Peace Operations-Shared Structure
Duty Station: NEW YORK
Posting Period: 19 August 2022 - 02 October 2022
Job Opening Number: 22-Information Management Systems-DPPA-DPO-SS-187168-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Information Management Unit, Office of the Director for Coordination and Shared Services in the Department of Political and Peacebuilding Affairs and the Department of Peace Operations. The incumbent reports directly to the Senior Programme Officer of the Office of the Director.

The Department of Political and Peacebuilding Affairs (DPPA) focuses primarily on five action areas in international peace and security, ensuring sound analysis and early warning, preventing conflict and engaging in peacemaking, managing political crises and violent conflicts, sustaining peace, and enhancing partnerships. The Department's mandate is to prevent and resolve conflict through inclusive political solutions.

The Department of Peace Operations (DPO) provides political and executive direction to UN peacekeeping operations around the world and maintains contact with the Security Council, troop and financial contributors, and parties to the conflict in the implementation of Security Council mandates. The Department works to integrate the efforts of UN, governmental and nongovernmental entities in the context of peacekeeping operations. DPO also provides guidance and support on military, police, rule of law, mine action and other relevant issues to other UN political and peacebuilding missions.

Responsibilities

Within delegated authority, the Chief, Information Management Unit will be responsible for the following duties:

• Head and manage the work of the Information Management Unit.

• Guide, train and supervise professional and general service staff in the various records, data and information management functions.

• Support the Director in ensuring effective Information Management and records management.

• Develop and maintain policies, procedures, and standards for the development and maintenance of data and information management, records, and archives, with an emphasis on technological applications.

• Provide policy and strategic advice on data sources and their utility in decision making. Provide data-driven recommendations to stakeholders.

• Make recommendations relating to information management practices, improvement and implementation strategies, resource requirements, and act as focal point with other parts of the Secretariat as relevant (e.g. cloud, data strategy etc).

• Coordinate pillar responses on relevant issues to oversight and legislative bodies.

• Conduct policy-oriented research and drafting on the applicability of information technology to data and information management to develop policies, guidelines and procedures in keeping with technological developments, e.g., strategy for long-term preservation and retrievability of electronic records.

• Plan, implement and support programmes for the delivery of integrated information and data to support monitoring and decision-making, including the management of the Peace and Security data hub, A4P monitoring, creation of dissemination of data visualizations, information fact sheets, the iSeek intranet and IM tools and products.

• Monitor and advise on the progress of cross-cutting data and Information Management projects to ensure compliance with relevant standards and guidelines.

• Assess, develop and make recommendations relating to the use of data products and information systems. Provide reliable, up-to-date research, specifications for information management technology and innovations applications relevant to data and innovation management.

• Ensure the preservation of information assets with continuing value by appraising information according to administrative, legal, financial and/or historical value.

• Develop and implement policies and guidelines relating to the preservation of and access to digital information by establishing metadata requirements; retain schedules for incorporation into electronic information systems; transfer, maintain security protocols; and select standards for digitisation of finding aids and records and their electronic dissemination.

• Advise DPPA-DPO in managing information security by enforcing security-classification restrictions; access reviews; information governance; facilitate declassification reviews by liaising with information-originating offices; and ensure the physical security and safety of the Organization's records.

• Evaluate and pilot emerging technologies (including software applications and associated hardware, e.g., data collection, storage, visualization and sharing, document/correspondence management products, to develop strategies for integrating data and information created in diverse systems into an electronic recordkeeping system; to plan and develop migration strategies for archival preservation of electronic records; and, to develop and maintain expertise necessary to advise Secretariat offices in the management of electronic records.

• Carry out managerial responsibilities at the unit level relating to compliance with administrative requirements, programme planning, policy and procedure recommendations, budgeting, human resources and facilities management.

• Represent the Unit and DPPA-DPO, as required, at working groups, task forces and other fora, on data and information management issues advocating standards and common approaches.

• Deliver training on data, digital and information policies and procedures.

• Evaluate the performance of vendors and certifies invoices, as necessary.

• Perform other duties as assigned

Competencies

• Professionalism: Knowledge of information management, data management and analysis. Knowledge of electronic data applications and maintenance. Ability to conduct research and provide recommendations on data and information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

• Leadership: Demonstrated professional leadership, including ability to integrate knowledge with broader strategic, policy, and operational objectives and to identify key strategic issues, opportunities and risks; demonstrated ability to provide leadership and take responsibility for incorporating gender perspectives into substantive work; commitment to the goal of achieving gender balance in staffing.

Education

Advanced university degree (Master's degree or equivalent) in information science, data science, data analytics, information management, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in information management, data science, data analysis or related area is required.

A minimum of five years experience of UN-standard tools for data collection, storage, sharing and visualization is required, such as Microsoft Azure, PowerBI, or PowerApps.

Experience developing methodologies using machine-learning or natural language processing is desirable.

Experience with UN or international standards on information security classification is desirable.

Experience in Special Political Missions (SPM) or Peacekeeping Operations (PKO) data or information management is desirable.

Experience in managing complex information management projects or programmes involving senior managers as stakeholders is desirable.

Experience developing methodologies using machine-learning or natural language processing is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another official UN language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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