Job Opening

Department/Office: United Nations Office at Geneva
Duty Station: GENEVA
Posting Period: 30 August 2022 - 28 September 2022
Job Opening Number: 22-Conference Services-UNOG-188277-R-Geneva (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the Meetings Management Section, Central Planning and Coordination Service (CPCS), Division of Conference Management (DCM), Department for General Assembly and Conference Management, Geneva.


Under the supervision of the Conference Affairs Officer, the incumbent will be responsible for the following duties:

• Upon instruction, the Meeting Services Assistant (MSA) takes note of main parameters of a meeting (number of participants, conference room(s) assigned, interpretation requirements, working languages, summary record coverage, sound recording requirements, voting equipment and nameplates needed, online or technical platforms being utilized including WebEx, Webcast, RSI, etc.) well in advance and in consultation with the client Secretariat. Prepares all requested nameplates;
• In case of virtual/hybrid meeting, contacts client Secretariat to obtain statements, speeches, presentations, programme of work, agenda and other useful documents for distribution to the precis writers, interpreters and press officers, uploads all unofficial documents to be electronically available (e.g. on eStatements Hub);
• Assists in the preparation of the room when it becomes available but no later than 30 minutes before the start of the meeting by setting up the podium and seating arrangements based on approved protocol and room charts; distributes and/or sets up nameplates;
• Assists assigned Meetings Services Assistants: checks that the necessary equipment (voting equipment, technical and logistical equipment) is available, that nameplates are placed accurately and in accordance with protocol, that the interpreters, technical services, precis-writers, press officers are present, and that the interpretation booths are in order, checks the accuracy of announcements on monitors outside rooms; checks lighting, cleanliness and general appearance of room, including accuracy of time reflected on clock;
• Takes note of last-minute changes (new room assignments, change of servicing requirements, schedules, etc.) and, after consultation with the supervisor/leading MSA, adjusts his/her work.

• Checks that all interpretation channels and sound equipment are functioning properly, if meeting is public and webcast, verifies that UNTV Live image is correct and working properly;
• Obtains the list of speakers from the lead MSA or meeting secretary and gives copies (or makes electronically available) to the interpreters, technical services, precis-writers and press officers. If allowed and possible, obtains the text of the statements and proposals from members of delegations for initial distribution to the precis-writers, interpreters and press officers. Monitors MSU generic mailbox and eStatements during virtual/hybrid meetings and ensures that the speeches have been received and sorted accordingly in a timely manner for interpreters and other staff supporting the meeting;
• Distributes, after obtaining authorization from the secretariat, informal texts and conference room papers to delegations in accordance with the relevant regulations and procedures;
• In case of a vote, assists the leading MSA in the organization of the voting operations by following the applicable procedures;
• When servicing a virtual/hybrid meeting, follows the proceedings of the meeting through the platform as a viewer, trouble-shoots and contacts colleagues should any issues be encountered. Maintains contact with all relevant colleagues in IS, ICTS, CSS and the focal points in the Secretariat;
• Assists to ensure the intervention of relevant colleagues (technical services, ICTS) in the event of technical incidents or any technical adjustments needed in the room;
• When assigned to service virtual or hybrid meetings, fully attends to the required support tasks in accordance with the established protocols both before and during the meeting; checks all necessary equipment is in place and functioning correctly; maintains close communication with technical services, the interpretation team leader, substantive secretariat and presiding officers throughout the meeting.

• Assists to check with all concerned services (Chief of Unit, Meetings Coordination and Planning Unit, Audiovisual and Technical Services, sound operators) regarding the adjournment of meetings; informs all concerned of the schedule of the following day;
• Ascertains that meeting room is cleared, lights switched off, and doors and windows are closed; delivers items left behind to the Safety and Security Section; and assists in preparation of meeting rooms for following day;
• Fills in CS4 forms in gMeets (number of participants and actual time of the meeting).

• Fully assumes the responsibilities of Meetings Services Assistant during missions away from Geneva;
• Participates in refresher training in technical moderation together with other colleagues of the Unit.


PROFESSIONALISM: Knowledge of office and meeting support, including document distribution in the context of the Organization’s conference management. Knowledge of UN rules and regulations related to the conference management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


Completion of secondary school or its equivalent commercial school.

Job - Specific Qualification

Having passed the International Computer Drivers License (ICDL) or the European Computer Driver's License (ECDL) is desirable.

Additional training in the conference servicing or events organizing is desirable.

Work Experience

At least 2 years of experience in conference servicing or events is required.

At least 1 year of in conference servicing within the United Nations Common System is desirable.

Experience with technical tools used for the provision of conference services for virtual and hybrid meetings is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English or French and knowledge of the other required. Knowledge of another UN official language would be an asset.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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