vacance de poste

Intitulé publication: SAP Payroll/HR Operations Specialit, 16
Intitulé code d’emploi: BENEFITS ASSISTANT
Département / Bureau: United Nations Relief and Works Agency (UNRWA)
Lieu d'affectation: HQ Amman
Période de candidature: 04 septembre 2022 - 17 septembre 2022
No de l’appel á candidature: 22-Information Management Systems-UNRWA-190033-R- (R)
Staffing Exercise N/A
Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité
Désolé, cet appel à candidature n'est plus disponible.
Cadre organisationnel

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The SAP Payroll HR Operations Specialist reports to the Human Resources Officer (APS), P3.


- Responsible for the end to end running of payroll and associated activities for the different Agency payroll areas including, but not limited to Area, International, LDC, Daily Paid monthly regular payroll, ISP and Off cycle payroll; completes posting activities, resolves errors and ensures they are documented for audit purposes and system enhancement considerations, PF Withdrawals Agency-wide plus preparing Monthly Reports and Bank Files for Finance; provides advice to stakeholders on actions to be taken to ensure the smooth and timely running of the payroll; advises and participates in decisions when implementing new HR/ payroll initiatives and changing existing processes.

- Coordinates with HQ/ Field Human Resources and Finance personnel, ensuring that cut-off dates before payroll runs are strictly adhered to; reviews and follows up, prior to processing, on transactions related to payroll and other related staff entitlements.

- In coordination with the Human Resources Officer (APS), implements new changes to salary administration, resulting from management decisions (changes in contractual modalities, special allowances implementation, changes in working patterns, etc.).

- Analyzes data anomalies and contributes significantly to improving processes and service delivery.

- In close collaboration with Finance, IMTD and colleagues in human resources, introduces enhancements to the functionalities and business flow in relation to payroll and communicates changes to relevant staff; ensures the quality assurance of any changes done on the Payroll systems; this involves writing various cases and scenarios on the functionality of the change(s) requested; checks functions, reports and inquiries and provides comments to IMTD and Finance staff on the necessary changes.

- Initiates, updates and maintains a documented list of payroll issues; reviews and analyzes issues and entertains ways to enhance the payroll system and processes.

- Provides technical guidance, instructions, training and support to the Payroll/HR users Agency-wide.

- Coordinates actions with IMTD regarding software defects, new requirements and queries related to Payroll/HR package to ensure the system runs efficiently.

- Participates in updating reports on response / completion status of assignments for management decisions; ensures Standard Operation Procedures (SOPs) and blue print are up to date.


UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.

- Applying Technical Expertise
- Adapting and Responding to Change
- Coping with Pressure and Setbacks
- Planning and Organizing
- Deciding and Initiating Action

- Other Competencies not listed under Functional and Leadership
Analyzing and solving problems.

For guidance on how to prepare for competency-based interviews:


A university degree from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field.

Expérience professionnelle

At least six years of progressively responsible relevant experience in payroll/HRM functions and packages implementation and support, based on SAP is required.

Experience in Microsoft Development environments and customer services support is required.

Experience in conducting training is required.

A university degree from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field is required.

Are you currently residing in Duty station. Please specify your current location it is required

Knowledge of UNRWA Staff Rules and Regulations is desirable

Connaissances linguistiques

Excellent command of written and spoken English.

Méthode d'évaluation

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Notice spéciale

Type of Contract: Fixed Term Appointment

Duration of Contract: 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Conditions of service
Monthly basic salary JD 1098.900 plus special occupation allowance of 50.82% of the basic salary, which may change from time to time. Other benefits include monthly Provident Fund contribution (15.2% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable)

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.

Equivalency may apply for this post.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

Charte des Nations Unies

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Désolé, cet appel à candidature n'est plus disponible.
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